Dealer 2-Year Rating

Overall Rating

1.4 / 5
Customer Service
1.3  
Friendliness
1.3  
Overall Experience
1.3  
Price
1.3  
Quality of Work
1.7  
Service
1.6  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

not honest

By Average Joe on 9/3/2017 at 12:15 AM. Helped by The dishonest one.

Dealer tried to add additional costs when I tried to get pricing. Extras like administration fees, freight, tire tax, air tax. I even asked the salesman about OMVIC and I was told that this was only for used vehicles. Even after i told the salesman about the added fees he still added them at a reduced price. OMVIC has regulations to protect consumers from additional fees. The sticker price should be the price plus taxes and licencing fees only.. So I decided to go to another dealership that was honest and upfront with pricing. So i bought my Dodge Ram at Belleville Dodge

I would not recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
3   Quality of Work

Personal info given out

By Ram driver on 5/9/2017 at 11:18 PM. Helped by Dealership manager.

I had work done at Jim Thompson Chrysler about three months ago now I'm getting phone calls from an outside marketing company that they have given my phone number two and my vehicle information and my address all without my knowledge or consent I will never do business with them again. I spoke to the dealership manager and he didn't seem to care at all and I was told that yes that's the company that I hired and I organize and he seemed to really not care that he's handing out my personal info to an outside marketing company. Absolutely horrible business practises

I would not recommend this dealer.

Overall Rating

1.8  

2   Customer Service
2   Friendliness
2   Overall Experience
2   Price
1   Quality of Work

Can't figure out how not to dump oil all over my engine.

By Navybosn on 9/19/2016 at 4:31 AM. Helped by Service manager sucks.

Sales was great had a awesome experience with them. Service is horrible in less they are taking your money. Two times now they have dumped oil all over my 2015 truck. Take the time with peoples vehicles please....... it's not hard to change the oil without making a mess.

I would not recommend this dealer.