Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
4  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Aurelia Markalski is one of a kind.

By Linda B. on 2/3/2019 at 1:48 AM. Helped by Aurelia Markalski.

We have had a number of dealings with auto purchasing and this one was the best. Aurelia brought a genuine personality to our auto purchase. We were at ease and never under pressure of any sort. All we can say is thank you to this "one of a kind" young lady. Ross Murphy was as good as they can get. Once again "Thank you Aurelia and Ross"

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Love my new Traverse!

By Beverly H on 2/1/2019 at 8:47 PM.

It was an absolute pleasure working with Frank Torres when purchasing my new Traverse. He went out of his way to find the vehicle with all of the options I wanted. I’m looking forward to the same great service for maintenance. The only thing that could have made the experience better would be getting my keys from Jimmie!! 😂

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Valery Teplitsky &Alfonso Molina-Cuellar Exceptional Service

By PortiaG on 1/22/2019 at 11:46 PM.

I apologize for being behind on this review, but certainly didn't want to miss out on the opportunity to express how I felt about my recent purchase and the service I received from Valery Tepitsky and Alfonso Molina-Cuellar. On Saturday, January 12, 2019, my co-worker and I came to Jimmie Johnson's Kearny Mesa Chevrolet Dealership. I wasn't planning on purchasing a car, let alone a new car. My co-worker stated that Jimmie Johnson Kearney Mesa Dealership is the best. Alfonso Molina-Cuellar was very welcoming, kind and patient. He answered all my questions and was very knowledgeable. Alfonso was such a pleasure. he went above and beyond service for my co-worker and I. She and talked about the great service we received from Alfonso. He's top notch and a stand up kind of guy!! Valery Tepitsky is a valuable asset to Jimmie Johnson's Kearny Mesa Chevrolet Dealership. She is smart, kind, personable, compassionate and extremely knowledgeable in her duties. Valery greeted my co-worker and I at Alfonso's desk on Jan. 12, 2019. She made us feel at home and part of the Jimmie Johnson family. When we met in her office, Valery sold me on the idea of the point-to-point electrical coverage and Chevrolet warranty. Albeit I was very hesitant, but signed up. I only wanted to pay a certain amount for my car note each month. When I got home a few hours later, my dad told me to cancel the coverage and that I could get it covered through my insurance company. I came back the next day, Sunday, Jan. 13, 2019 to cancel. Valery being the top notch accountant that she is, really tried to convince me, but I simply couldn't afford the extra coverage over the next 7 years. Valery proceeded to redo the paper work, as requested. Then something really sad happened, I believe it was Valery's boss that came in her office and took the paperwork. I wish I knew his name. He was very rude. He didn't say or explain anything. I stated, why are you going with my paperwork. No response. I could sense he was upset. He shouldn't behave this way in front of paying customers. This almost ruined my experience with Jimmie Johnson Kearney Chevrolet Mesa Dealership. I know Mr. Jimmie Johnson worked hard to build a good name, great reputation and respect for his customers and employees. No customer should ever be made to feel as if they did something wrong and neither should an employee, especially in front of customers! Valery Teptiksy did an excellent job!! Please Note: It's only because of Valery Teptiksky's exemplary service and great attitude, along with Alfonso Molina-Cuellar's great customer service, that I even purchased my 2018 Chevrolet Malibu. They are the reasons why I will most definitely recommend Jimmie Johnson Kearney Mesa Chevrolet Dealership to my family and friends.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The greatest Lease experience possible

By Mark on 1/21/2019 at 4:06 AM.

The wife and I just completed the lease of a brand new Chevrolet Volt from Rit Virachack, thanks a lot Rit you were the most professional and knowledgable dealers I have ever had the pleasure to work with, thanks a lot!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Positive experience, nice atmosphere!

By Michelle K. on 1/19/2019 at 4:18 AM. Helped by Alfonso Molina-Cuellar.

My husband and I bought our car here & it was by far the best car-buying experience I've ever had! I shopped around..a lot!! The price was right, the car is great, no high pressure & the employees here are very friendly & professional. Alfonso & Ross were great to work with & I would recomend my friends & family here at JJ Chevrolet Kearny Mesa! -Michelle K.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Excellent Service!!

By Mike on 1/18/2019 at 9:15 PM.

Frank Torres is more than a sales rep. He was patient, calm and skilful in explaining the nitty-gritty of buying a car. He made sure that I got the most affordable car that I wanted. This is the best service, I have ever received from a car dealer!!.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service

By Giozone619 on 1/11/2019 at 11:01 PM.

Joe Virachack and his team made my car purchasing experience very smooth with no pressure. I would highly recommend anyone to go through him to buy a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car buying a great success at Jimmy Johnson

By 12195eac on 12/29/2018 at 5:25 PM. Helped by John Segal.

My husband and I popped into dealership to see inventory. We left with a new car! Whole process so easy and the energy at dealership was delightful. The popcorn a great treat while doing paperwork. Thanks jimmy Johnson.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Finance department is a joke

By SarahW on 12/3/2018 at 2:39 AM. Helped by N/A.

I’ve purchased a lot of vehicles in my life, never have I encountered such BS with a finance department. Offering someone 6% with a 740 fico score is robbery. I feel sorry for anyone stupid enough to fall for this. Then being told my credit union wouldn’t offer me better than 3.75%. Of course my bank gave me 2.64%. Talk about taking advantage of consumers! I’m mad I even let them run my credit. Would never buy from this dealership again.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By BB020510 on 11/30/2018 at 3:44 PM.

Jenni was the best sales person ever!! Kindest, sweetest and very knowledgeable. She made us feel comfortable and took her time explaining everything from start to finish!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience ever

By Kim767 on 11/30/2018 at 2:14 AM.

Ask for jenni or Nate ! They will make your experience comfortable and easy!! Also Michael McGrath in finance was expectional with help through the miles of paperwork ! No paperwork it all computerized !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No nonsense dealer!!!

By Stingray on 11/28/2018 at 4:56 AM.

From the moment I met Mr. Jack Boomer, I knew he was a no nonsense kind of guy. He made my Corvette buying experience exceptionally easy as he went to bat for me to get me an even lower price from the already "more than fair" deal being offered. Jack, because of his savvy and witty nature, was able to save me an additional $2500 on the purchase price of my Vette. Based on my personal experience, I would highly recommend Mr. Jack Boomer to represent you during your car buying experience. When you meet this guy, you too will agree he is the right guy to guide you through an amazing car buying experience. Ed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Gunny32003 on 11/24/2018 at 11:36 PM.

Found my vehicle online. Called and worked with Jenni Kendall. Great customer service. They started the vehicle and paperwork prep before I got there. Smooth and easy transaction. Jenni’s a star.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest and Professional

By Corey&Sara on 11/21/2018 at 3:20 PM.

Justin Hawkins was awesome! On our first visit, we explained what we were looking for and what we expected from him in order for us to purchase a vehicle from Jimmy Johnson Chevrolet. We didn't find the vehicle we wanted on our first visit but Justin kept searching for the vehicle we wanted and contacted us as soon as he did. He was honest, professional and made the decision to purchase from Jimmy Johnson Chevrolet easy.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price

Used Toyota purchase.

By Courtney on 11/16/2018 at 12:45 AM.

The dealership was OK. they didn’t take care of the vehicle while it was on the lot so it had scratches visibly from the wall it was parked next to and when I picked it up it has more than when I had initially saw it. The original salesman Justin was awful. He didn’t know anything about the car, didn’t bother to check to make sure it had gas in the car before we took it on a test drive and didn’t try and make any conversation while test driving it. I would give him a two out of ten. Frank on the other hand is why this sale was turned around. He took the time to get to know me, to make sure that I was tested like an A-lister and assured me that I was actually getting a great deal. Valerie in finance was the most fun and she really helped seal the deal. Those two were the most amazing people I met that weekend!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Chevy Cruze

By WhitneyLyn12 on 11/15/2018 at 5:31 AM.

My buying experience at Jimmie Johnson's was amazing thanks to Frank! I submitted a request online and he immediately contacted me. He was on top of everything throughout the buying process. I drove 6 hours to purchase my new 2018 Chevy Cruze. I highly recommend Frank, he was very pleasant to work with. I'll definitely be referring all my family and friends to him. Everything went great and I was overall very happy with the process. The rest of the staff was very nice. Thank you Frank :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A happy customer!

By MValji on 11/3/2018 at 2:46 PM.

We’ve been to so many dealership over the years but never found a car salesman like Lenny. He is very accommodating to our needs, understanding of our intent and best of all he was patient. He made sure we took the time to decide. He explained everything without making us feel rushed. He is calm and very, very nice. He answered all our questions and spent as much time as we needed. Please ask for him! Everyone else in the dealership that we came across are really helpful and made us all comfortable. It’s the service you can’t beat! Thank you Lenny for all your help! We’re happy to own a new car with your help!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Excellent customer service

By Sugarcrunch on 10/26/2018 at 10:24 PM.

Getting into a accident and having to go through the process of getting a new vehicle is a hassle. Nathaniel From the very beginning and after the fact of purchase has made my experience stress free and easy. He’s so sweet, and answers all your questions and concern. I’d recommend getting a car with him to anyone. Love my new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase!

By Nicolesummer2121 on 10/16/2018 at 10:06 PM. Helped by Eli Clarke.

Jimmy Johnson Chevy was awesome!!! Went in just to take in my mother in laws car, came out with my husband and my First new car! The staff wasn’t pushing at all! They were so kind and helpful! Worked all day to get us what we wanted for the price we wanted. Especially for being first time car buyers! Eli was so kind and helpful, and was never pushed us. He made us feel so calm and took care of us all day long. Michael was very smart, knew exactly what he was talking about and worked so hard to get us the best deal ever! They made our first car experience extremely easy. I would recommend Jimmy Johnson to anyone getting a car!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BUY HERE! AMAZING CUSTOMER SERVICE!!!

By Eva6602 on 10/12/2018 at 5:29 PM. Helped by John Segal.

The employees at this dealership are honest, fair, professional, and most importantly they never made me feel pressured to buy now, or buy something I wasn't totally happy with. I truly felt me having the car I wanted was their top priority, not making a sale. I chose to do business with them from Northern CA, and initially was concerned about purchasing a car that I wouldn't be able to see, touch etc. The GM, John Segal and his internet director, Joseph Brommer, were the most accommodating, honest people I have ever done business with. They offered endless pictures, face time calls, answered my questions at all hours, and when I couldn't find the car I loved, they told me to wait, be patient, and that they would find it. they advised not to settle, which told me everything I needed to know about them as businessmen. I now have the car of my dreams, thanks to this team. I will never do business elsewhere. I have a Chevy dealer two blocks from me, but I'll continue to use this so cal dealer because you cannot replace excellent customer service and honesty with anything in a business deal!

I would recommend this dealer.