Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth and fast experience

By Jill on 9/5/2019 at 11:41 PM. Helped by Martin.

They were very helpful regarding getting a loan with a low interest rate. They were able to get my vehicle ready quickly. Martin showed us a lot of the functions in the vehicle. I would definitely go back and purchase another vehicle from them!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, friendly and efficient

By Mely0714 on 8/29/2019 at 4:02 PM. Helped by Will C..

I dreaded going to dealership because in the past I dealt with really pushy salespersons. This was not the case at Vasser. I really felt like I got the red carpet treatment, everyone was so accommodating. If I ever need another car I'll definitely be coming back here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience with Jimmy Vasser Chevrolet

By Bernardalmoro on 5/20/2019 at 4:00 PM. Helped by Lupita.

I would recommend visiting Jimmy Vasser Chevrolet if you need new or preowned cars. Lupita assisted me all the way to ensure I get the best deals. I was in and out of the dealership with record time. And I’m very happy with my new 2016 honda accord.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Sales Depart

By Big Block Suburban on 4/12/2019 at 9:24 PM. Helped by Juan Carlos Espinoza, and Rich Villanueva in Finance.

Sales department was very efficient polite and extremely helpful. No sales pressure whats so ever. Great dealership to do business with. Would buy again, new or used !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Refreshing vehicle buying experience

By Jamie V. on 4/7/2019 at 7:39 PM. Helped by artin Hurtado, Raymond Gramlich, Mario Derenz, Mike.

I dealt with Martin Hurtado and Raymond Gramlich in sales, as well as sales manager Mario, and Mike with a customer service inquiry. I traveled some distance to purchase a used SUV from this dealer, so I needed most details ironed out upon my arrival. I found this dealership professional, ethical, and service oriented. I would definitely purchase here again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!!

By LinVolt on 2/16/2019 at 4:16 AM. Helped by Bill Petty.

Bill was very professional, polite, and extremely helpful! I highly recommend this dealer and their high-quality services. They took my coupon discount even after I forgot to turn it in at check out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil/filter/wash...all GM complimentary...

By Firsttruck on 2/5/2019 at 4:30 PM. Helped by Vince.

First service for my 4 month old Colorado...fast, and friendly, and truck was washed before returning to me. I waited while work was done...and it was delivered "on time".

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Spansini on 10/31/2018 at 3:32 PM. Helped by Martin.

I would recommend this dealership to anyone, They treated my son great when buying his truck. When Martin asked what I was looking for, he made it happen fast and found me exactly what I was looking for. He even delivered the car to me (WOW) now I call that customer service. Please anyone looking for a car , go see these guys and asked for Martin. I promise your experience will be the best you have ever had. Thanks again guys for all your help . Thanks Steve

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It's all good

By Cablecarchris on 9/17/2018 at 5:40 PM. Helped by Brannan Case.

Less than two year old car wouldn't start I was able to get it to the dealership Brandon checked it out and had me on the road within an hour or two with a new battery under warranty.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great to deal with!

By Blue Lightning on 9/14/2018 at 11:36 PM. Helped by Joe Commisso.

I bought my new Bolt through Jimmy Vasser 9/1/18. I had a great experience with the sales staff. Joe Commisso was easy to talk to, straightforward and helpful. There was none of the bs that I have experienced from other dealers in the past. He got me the exact car that I wanted and I got a good deal too. No regrets.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Edithguitron on 9/11/2018 at 5:22 PM. Helped by All staff.

We have bought a few vehicles from Jimmy Vasser and the service department has always been real good to us and we are happy to recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Greatest

By L.MORTEN73 on 9/11/2018 at 5:01 PM. Helped by Shawn Randolph.

The entire team was great especially Shawn Randolph. The was no pressure, no fuss and the service was magnificent!! I will recommend Jimmy Vasser to my friends and family!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service

By Stewball44 on 7/17/2018 at 5:51 PM. Helped by Brandon Case.

They always take race of me without feeling like I’m being taken advantage of. Fast and friendly also. Would definitely recommend to anyone who needs service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change.

By Donna on 6/29/2018 at 6:06 PM. Helped by Gavin Macliesh, Vince Porter.

I have always appreciated the care of this dealership. I purchased my used car from their lot. I had some mechanical problems soon after purchase. They fixed everything at no additional cost to me. They were polite and professional and made me feel valued.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

For the customer

By Jcbalek on 6/22/2018 at 4:14 PM. Helped by Bradley.

The team at Vasser Chevrolet was quite simply awesome. I never thought I would be able to get in the truck I wanted. Brad did everything in his pier to make it happen. His focus is sales, however when a customer leaves feeling as if they were the only person to purchase a vehicle was priceless. Thank Vasser Chevy!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

No Pressure, Fast Easy Transaction

By kbaby chevylover on 6/14/2018 at 10:54 PM. Helped by Guadalupe Rojas.

After searching northern California for the Premier Model that we were looking for, we found it at Jimmy Vasser Chevrolet in Napa. Customer service was helpful, friendly, and knowledgeable; making it a fast and easy transaction for us. " Lupita" Rojas actually returned to the dealership after her regular shift had ended to close the deal so we were able to take the vehicle that evening. Above and beyond!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fun, friendly , and trust worthy

By LuisAdame_213 on 6/10/2018 at 6:25 PM. Helped by Raymond, Gramlich.

The employee who helped me was Raymond Gramlich , he helped my family and me a lot and it was also my first purchase at a dealership and it was made a great experience knowing there was someone who spoke my language and was able to communicate with my parents aswell, made us very comfortable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Lilbig420 on 5/29/2018 at 9:44 PM. Helped by Ray/Mario.

Simple hassle free they found the truck I wanted in an hour of me being there detailed and filled the gas tank and it was done

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car got fixed.

By Tony on 5/6/2018 at 6:53 AM. Helped by Brandon Case.

Brandon was nice. I was irked that my Cruzes cooling system broke again. Brandon did a good job calming me down. I will never buy a Cruze again, but if I need service I’ll go to Vasser Chevrolet.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Brandonlee010 on 5/4/2018 at 10:09 PM. Helped by Raymond Gramlich.

Raymond Gramlich was very courteous and professional and very knowledgeable regarding the company processes and inventory. Able to answer all my questions.very satisfied with services provided.

I would recommend this dealer.