Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Always great!

By jenkins,debbie on 12/8/2018 at 9:42 PM. Helped by Adan.

Speedy service and friendly knowledgeable staff! I do not have twenty five words to use. I still do not have twenty five words to use.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Great service, very friendly and helpful personnel

By Boyd123 on 12/3/2018 at 2:06 AM. Helped by Robert Loyd and Nathan Morris.

The 2017 Chevy Colorado purchased is a great pickup and the price was more than fair. I'm enjoying it very much except for the shake and/or shutter during light throttle acceleration between 25 and 80 MPH at steady speed {see General Motors bulletin #18-NA-177). A possible remedy is replacing the torque converter and flushing the transmission fluid while replacing the filter. Is your dealership prepared to perform this service requirement under the existing warranty? If so I would like to set up an appointment for the mentioned repairs. Also, it seems the vehicle did not include a driver's side floor mat (i.e. there are two pegs present that would keep the extra mat from shifting out of position).

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Experience rating

By Elvis@5452 on 12/1/2018 at 3:26 PM. Helped by Robert Loyd.

Bobby Loyd was a great salesman—very knowledgeable about the cars and all the features. It’s also nice to know if I have further questions, I can call him and ask, plus the car wash is a plus.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy

By Eddie on 11/28/2018 at 8:19 PM.

Went in to have the oil changed after the warning on the dash. Service was quick and easy with the staff being polite and helpful. Was in and out in less than 30 minutes. Thank you Sewell Toyota

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Was in and out in a short period of time.

By Jones6683 on 11/28/2018 at 2:17 AM. Helped by Joshua Campbell.

Had service appointment at 8:30 for tire rotation, arrived a few minutes early. Was in and out in less than 30 minutes. Great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service/ love this dealership!

By Shirleypippin on 11/16/2018 at 11:20 PM.

They were very organized and thoughtful. Explained in detail the services that were needed for our 4-Runner. I came in without an appointment and they were anle to squeeze me in without any trouble!! Love this dealership!! Way to go Swell Toyota in Wichita Falls!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

New Vehicle

By New Truck Owner on 11/15/2018 at 2:23 AM. Helped by Virgil and Aubrey were the salespersons. The people in the service department were great too..

The sales personnel were very helpful. The service department was very fast and professional when when they added on the accessories I added to the vehicle I purchased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Dramsey on 11/10/2018 at 7:31 PM. Helped by Abury.

They were on point new what they were doing and very polite very attentive and meet all my needs and concerns would recommend for sure

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maitenance schedule

By Paul Lynette on 11/7/2018 at 11:37 PM.

Very good service did not have to wait long. Do not remember girl that waited on me but she was very friendly and knowledgeable about my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change etc.

By Dbra7758 on 11/7/2018 at 8:42 PM.

I love coming to Sewell Toyota, the people are nice and do a wonderful job, you even get your car washed. I love my Rav4.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!

By kimbokb on 11/7/2018 at 12:04 AM. Helped by Don.

Don was the gentleman that helped my. He was very helpful and knowledgeable. The associates at Sewell Toyota Service department make each visit a pleasant one. Fast and friendly service every time. Will definitely keep taking my vehicle there! I did not see the tech that worked on my vehicle, but kudos to him and the ones that work behind the scenes as well!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great customer service!!

By Impaticak on 11/4/2018 at 8:32 PM. Helped by Nick Carlisle, Scott Lewis and Michael in finance..

My experience with Sewell was a very positive one. I got great customer service from picking out the model, financing, and the turtorial on the electronics. I am so glad I did not have to go out of town to get this care.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and Easy!

By 11qaz11qaz on 11/2/2018 at 8:48 PM. Helped by Amy?.

I’m visiting from Phoenix, and had to get my 5k mile inspection done. When I called up the service department, they were kind and courteous. The service at the dealership was no different. I expected a wait time of a couple of hours with it being a Saturday, but within 45 minutes, my vehicle had been washed and brought around for me. I couldn’t be happier!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Overall experience was great!

By Judy C on 10/25/2018 at 8:14 PM. Helped by Robert Loyd, Eric Whisinant.

My sales rep, Robert Loyd, was terrific! He was so friendly and helpful in every way. The finance person, Eric, also was very nice and explained everything I needed to know.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service check up

By Andy on 10/24/2018 at 8:34 PM.

Awesome. Clean, quick and trustworthy. I plan on continuing to buy and service my vehicles at this dealership. I highly recommend everyone doing business with this organization!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car buying made easy

By DT on 10/19/2018 at 7:42 PM. Helped by Robert loyd.

One of the easiest and best car deals i have ever made these people are customer driven and want to make sure the customer is 100% satisfied with the purchase they are about to make

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5000 mile check up

By what a ride on 10/15/2018 at 10:09 AM.

Great I would love to tell all that this is a grand place of a car dealership they take care of you and very clean place

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Always great service at Sewell.

By hansdrewber on 10/13/2018 at 7:18 PM. Helped by Adan.

Adan was friendly and courteous, and the service on my tundra was completed in a timely manner. I will always use Sewell for all my vehicle service needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Aaron provided a great sales experience along with the staff

By Snuffy123 on 10/11/2018 at 11:01 AM. Helped by Aaron.

Aaron did a great job with the sale of my truck and I will recommend him to anyone looking for a new car. The service was excellent!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

In and out

By gettemy67 on 10/4/2018 at 8:28 PM. Helped by Don't remember names from yesterday.

Stopped by to have 15k maintainenance on my Tacoma 4 x 4. Got right in, fixed nail in tire. No problems. Would recommend this dealership for service.

I would recommend this dealer.