Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.7  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

2.2  

1   Customer Service
4   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

Beware of this dealer

By DAVID RILEY on 4/19/2018 at 10:47 PM. Helped by Joe Holland.

I purchased my new Volkswagen Jetta GLI with 48 miles on it. After only 5 days of ownership I discovered a massive oil leak, out of alignment and a substantial baseball-size paint defect in the rear passenger door. All of which should have been caught during the pre-delivery inspection. After bringing this to Joe Holland's attention they told me to take it to the manufacturer which I did. The manufacturer offered no resolution other than the strip the door of its paint, fix the oil leak and had the alignment corrected. Manufacturer nor Joe Holland has offered any kind of compensation or resolution for me being out of my car for a full week after only one week of ownership. Also when taking it in for the oil leak I found oil smeared all over my door when I got it back. Needless to say I will never purchase another Volkswagen vehicle again and we'll never purchased from Joe Holland again.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hit a curb buy a tire

By roger on 4/19/2018 at 4:01 PM. Helped by jessie.

in january i purchased 4 new tires from holland chevrolet & they price matched a competitor’s bid. 2 months later & i hit a curb & there went that tire too. jessie my service technician again price matched my new tire & i was in & out within an hour. btw jessie did a great job as usual (she used to be my wife’s service technician at bmw).

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

It was a painless experience in purchasing a used car.

By Lovemeasonata on 4/19/2018 at 3:09 PM. Helped by Arnold stayed late to close out the sale.And Brooke was great too!.

I was searching for a used vehicle for my Granddaughter to use while she is in college for the next few years. Arnold was our salesman bc we were referred to him by a friend. It’s scary buying a used car but he led us to the vehicle that was perfect for my Granddaughter. I believe The Lord chose that vehicle as I prayed not to make another mistake in purchasing a vehicle as in times past. I still use my 2009 Sonata as a work vehicle on weekends and it has 196,000 mi and runs perfectly with General maintainance. My Granddaughter wanted a Toyota Corolla with 72,000 mi but the Sonata Arnold guided us to had been owned by a Joe Holland employee and she had taken excellent care of it and we got to talk to her about the vehicle face to face. God is Good! I have total peace this vehicle will take her through college safely and even beyond 200,000 Miles. Thank you Joe Holland for having the presence of God in your Business and a kind salesman named Arnold.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure to buy.

By sammiej987 on 4/19/2018 at 2:30 AM. Helped by Jimmy Marker.

The sales person that helped me so was nice and didn’t pressure me to buy. I felt he wasn’t there for the sale but there to help. I appreciate a sales person like that.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By mchlmcky44 on 4/18/2018 at 7:27 PM. Helped by Carl.

Carl is outstanding—fantastic advisor that kept me informed through the entire process. Extremely friendly and helpful. Will come back because of the service Carl gave

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service As Always

By Traverse2015 on 4/17/2018 at 10:35 PM. Helped by Jessica Johnson.

I’ve bought my last 3 vehicles at Joe Holland and I get them all servicd there as well. It is really nice being able count on them when they say your vehicle will be ready and it is. My service rep even went out and got one of my old tires off of the disposal pile so I could keep it. I declined her offer of putting it in the back of my car for me.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Very easy process

By Jennijatc on 4/17/2018 at 9:50 PM. Helped by Ed.

It was a very easy process from scheduling to payment. They called me to verify the services needed and were up front about the pricing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Service department

By BrianJfrk on 4/17/2018 at 6:19 PM. Helped by Carl Dunlap.

Quick and friendly service. Brought in my Chevy Sonic that I bought from another dealer. The vehicle had a recall and they were quick to identify all issues.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
5   Friendliness
4   Overall Experience
2   Price
4   Quality of Work

Should have tested lightbulbs first!

By Doyledodo on 4/7/2018 at 2:38 AM. Helped by Dalton.

I replaced 2 headlight bulbs. Next day, right one did not work. Seemed unusual so took my fathers car in to see if there was an electrical problem in the car. Nothing found, so replaced bad lightbulb but paid $100.00 to diagnose the bulb I was sold was “no good.” $150.00 for 2 lightbulbs is crazy!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

THEY ARE THE BEST

By alielizabeth on 4/16/2018 at 4:22 PM. Helped by Erick Meadows, Rich Dangott.

I highly recommend this place. And if you do go ask for Erick. He helped me when I had bad to little credit and got me a nice deal on a corolla S that I am in love with!!! He was very thorough with details and focused solely on us. He is also so friendly and funny! Rich the finance manager was also a HUGE help! This place is the best and we will definitely be doing more business with them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Silverado

By Derekadams10 on 4/15/2018 at 1:42 AM. Helped by Rich Kingsley.

Very happy with my purchase. Rich was a very good salesman. Very nice guy. Definitely would recommend friends and relatives to shop at Joe Holland.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service oil change

By brucewv on 4/14/2018 at 3:18 PM. Helped by Carl Dunlap.

Carl Dunlap was excellent in his help and information took us in on time and made us feel very comfortable during the wait. Also informed me of a factory recall to be done at a later date of my choosing

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By AngelsHyund41 on 4/14/2018 at 12:32 PM. Helped by Cody.

We took our car in for a recall issue. It was handled quickly and efficiently. They were very friendly and professional. It was a breeze’

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fabulous service deptartment

By Jules1269 on 4/13/2018 at 6:40 PM. Helped by Cody Browning.

Joe Holland and Cody Browning provides the absolute best customer service we’ve ever had. Thank you for the great price on tires too. No one can beat the prices

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Well satisfied

By Hennies on 4/12/2018 at 4:59 PM. Helped by Benny Morton/Roger Miller.

Very satisfied with all the help, addresed all my wants without pushing me to something i didn't want. Very satisfied with my trade and overall experience. ASK FOR BENNY

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Catrad3 on 4/11/2018 at 7:24 PM. Helped by Misty and repairman.

Great service on a same day call. Short wait time. Great customer services. They are always prompt and efficient. Made my trip to the dealership easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Caslewis on 4/11/2018 at 12:44 PM. Helped by Ed kordusky, Chris Skaggs.

No wait at all in being met by Ed Kordusky upon my arrival and taken good care of in a time efficient manner. I was very pleased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They treat you right

By TLegg on 4/10/2018 at 6:53 PM. Helped by Carl.

Very friendly and they treat you right. I trust them with my truck anytime. I drop off my truck and they even take me to work and pick me up.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Overall great experience

By VWdriver on 4/5/2018 at 11:09 PM. Helped by Ed.

I had a recall notice from VW for an inflatable air bag; they were able to care for it in a short time, as well as an oil change. Very professional team.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Very efficient

By Washburn on 4/10/2018 at 9:40 AM. Helped by Cody Browning.

The service is well organized and a smooth process. I always leave my vehicle and they are good to call throughout the days to update on needs, progress, etc....

I would recommend this dealer.