Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.7  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience!

By Luflan on 11/27/2018 at 9:40 PM. Helped by Danny Grimaldi.

We live in Oklahoma and were visiting relatives in Dallas for Thanksgiving. Initially we were greeted by Arvin, who very kindly came to assist us even though he was with another client at the moment and then introduced us to DP, who was very kind to the whole family, including my children. DP was very patient even when my kids were crying because we were leaving our old car! At the end, both Arvin and DP helped us transfer our belongings from our old car into the new one, answering all our questions. Next day we returned to make an extra key for our vehicle and even though it was close to closing time, Danny Grimaldi and DP helped us through the process. Especial kudos to Danny because in the past he has been very honest and helpful. When our keys to our vehicles stopped working, we went to our local dealer in Oklahoma City and they were trying to makes us pay $85 for each key. While visiting relatives in Dallas and went to the John Eagle Honda of Dallas, Danny told us that no new key was necessary and we only needed to replace the battery! He even let us pet his amazing dog Lady Liberty!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great and non pushy experience!

By CeliaW on 11/19/2018 at 9:29 PM. Helped by Garrett (Finance).

It has been a long time since I bought a car. This was the most perfect day - from my first contact with DP to walking out the door after the purchase, I could not have asked for more.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience I’ve ever had.

By labrown88 on 11/18/2018 at 3:02 AM. Helped by Jonathan (Finance).

I’ll be sure to refer friends and fam to DP. I told DP my budget, we went over options and I was in and out within two hours.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience and hospitality

By Aniket Joshi 1 on 10/2/2018 at 1:50 AM.

I went to buy my first car. This was a special moment for me. Deepak sir made it even special. Thanks for the kind gesture and hospitality. The car was really good and well maintained and serviced by John Eagle Honda of Dallas. I would recommend this to everyone. Thank you, John Eagle Honda, and above all Thank you Deepak Sir.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic experience with DP!

By smhdallas on 9/1/2018 at 2:34 PM.

I had a fantastic experience with DP at John Eagle. Went in to sell my car on a Kelley Blue Book quote, and came away with a sold car and great experience. DP was gracious, knowledgeable, and fair. I couldn't have asked for a better experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying Made Easy

By nativeson on 8/29/2018 at 2:15 AM.

I purchased a new Honda accord from this dealership on 8/28/18, and it was one of the easiest and most pleasant car purchases that I've made. The salesman, Mark Shipman, was professional and friendly. The purchase price was fair and the entire process took less than 3 hours to complete. I would highly recommend John Eagle and Mark to anyone looking to purchase a Honda in the Dallas area.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Fast and efficient

By Trunkz713 on 8/15/2018 at 5:06 PM. Helped by Not sure of his name but he did my fiancing..

Deepak was very friendly and knowledgeable in the car sales business. A few details inside the car made me unhappy, it was no one at the dealerships fault. (previous owner). Overall i felt everyone i spoke to seemed very proffesional. I will recommend to all my friends.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

RELATIONSHIPS MATTER

By Arnie Radman on 7/14/2018 at 7:58 PM.

I truly appreciate everything my salesperson, Dee Pak, has done for me during ad after the sale. I have not experienced this in any of my previous cars I have purchased. The sale was done in a professional and honest way. It is commendable and reflects on the dealership, as well. Its about building relationships and D. P. has laid a foundation for this relationship to continue into the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dreams to Reality

By Roberto15 on 7/11/2018 at 10:49 PM.

Best Dealership experience ever! There’s a car salesman there named Deepak (DP) and he does everything in his power to get you into the car of dreams! He’s kind, honest, and hilarious! He was determined to make me happy and gain my business and he did an amazing job! Thank you DP, you’re great man!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service and Understanding

By katieehenry22 on 6/27/2018 at 7:51 PM.

I had a wonderful experience in the Pre-Owned Department with DP! He was understanding and made sure he knew exactly what I was looking for. Never did I feel like selling was the ultimate goal. I felt comfortable and listened to. He worked well within the budget framework I needed. I would highly recommend this dealership! I will be back for my next Honda!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Bait and Switch on payments...

By Ray on 5/24/2018 at 9:06 PM.

Purchased vehicle. Delivered Car and Signed Agreement/terms and now they want to higher the payment and interest rate post delivery. I refused to alter the already written terms. Now they texted my cell: "we are reporting it stolen, get ready for the police." Really??? SMH....I wonder what the OCCC will think about them not honoring their agreements and then threatening law enforcement on me because I wont go up in payment and rate!!

I would not recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Made lemonade out of lemons.

By Frankfromkeller on 5/18/2018 at 7:55 PM.

After a negative first encounter, the management of this dealer went out of their way to make our car purchase a positive one. We walked out with a newer and better car at a great price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Team! DP is Great!

By Dundidit on 4/26/2018 at 3:19 AM. Helped by Tariq El Fauri.

We had been looking at a bunch of vehicles DP was the first salesman that wasn't pushy or overbearing. He was super friendly, very sincere and a pleasure to work with. I've dealt with probably 20 different car dealers in the last 3 years and he's the first salesman I would rate a 10. He went out of his way to find out specific details and check on very minor details before we made a 2 1/2 drive to look at the car. It was also nice to see very open and transparent pricing. Nate also came over and thanked my wife and I for our military service. Tariq was great and super knowledgable as well as friendly. The whole team made us feel special and the whole experience was a pleasure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

DP is the best!

By Brettv on 4/25/2018 at 4:38 PM.

Dp made my experience great and simple! He was informative and helpful and made us feel at home. The car itself was in great conditions and it is ideal for my family. I couldn’t have had a better expensive with the service or the car!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
3   Quality of Work

GREAT sales people make GREAT the dealer

By Cristina in Dallas on 4/13/2018 at 4:59 PM. Helped by Tariq El-Fauri.

I took my pre-owned 2009 Honda Civic at John Eagle. I ask them to fix the car body, AC and windshield chips before getting it...apart from a side bump that wasn't fixed as I expected, they did ok. In particular DP was amazing at assisting me. He is professional, kind and so dedicated. He is always available to help you with every kind of problem you may have. Tariq was also very professional and available for the finance part.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best Car Purchase Experience

By JORDAN Kyle MARTIN on 3/23/2018 at 4:31 AM.

I've never worked with a car salesman as easy to work with as DP. I would highly recommend buying your next car through him. He was extremely communicative and never pushy. He was always willing to go above and beyond to make my car buying experience the best it could be.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very nice experience

By Rosie in Dallas on 3/21/2018 at 10:42 PM.

I bought a previously owned Honda Accord. In 2012 I bought a new Civic hybrid. Both experiences were very pleasant. For this purchase Depak was the salesman who helped my. I so enjoyed put transaction. He is a very nice and dedicated man. And I’m very happy with my new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exellent service advisor - matches excellent sales person

By crgarrett on 3/15/2018 at 6:27 PM. Helped by Elohim Aguirre.

Took my new 17 CRV in last week for repair, meet Elo Aguirre. I received prompt, through and excellent service. We have bought 4 new Honda's from John Eagle in 10 years because of Retha Robinson. She knows how to take care of her customers. Warm, knowledgeable, friendly that and much much more.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Experience!!

By MAGGIE ROMINE on 2/1/2018 at 2:38 PM.

Nate was excellent to negotiate with. The car is in perfect condition and Deepak [DP] was charming, reassuring and RIGHT that this was the right car for me. EASY and fast from test drive to financing and they even managed returning my rental back to Enterprise for me. The entire team is kind and hard working -- I never felt like they were pressuring me to purchase. I HIGHLY recommend them!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price

Honda Accord

By jim on 1/31/2018 at 10:50 PM. Helped by Did not get her card or was I offered one. Think she was Hispanic..

Was told they could not sell one for less than 30K. Was looking to pay in range of 25K. Went to another dealer and found a new one for less than 25K. This dealership could not care less about customer. The lady was not even willing to show me an Accord. Just lost a sale.

I would not recommend this dealer.