Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.6  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.5  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leroy Schwartz is the real deal.

By MJS.SOUSA on 10/15/2019 at 1:36 PM. Helped by Leroy Schwartz and Kevin in finance.

We have leased 2 cars from Leroy Schwartz at John Kennedy Ford. Do yourself a favor and ask for him if you are interested in a Ford. He’s a wonderful man and someone who I truly trust. Kevin in finance is terrific as well!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

I bought a 2015 Escape from Kennedy ford brand new. I...

By Auntmair on 10/10/2019 at 4:56 PM. Helped by Fran.

I bought a 2015 Escape from Kennedy ford brand new. I have had nothing but issues since the day I brought it home. At first, service was great; then I became a nuisance. Now four years later and I don’t have THEIR WARRANTY and they are downright uncooperative. I had the car towed in because the transmission which I have had looked out many times or the engine finally gave up. I was told can’t look at it til next week; can’t give you a courtesy car and they can’t answer my phone calls! Don’t go there. The only customer important there is the prospective one! Once you sign on the dotted line-you are done!

I would not recommend this dealer.

Overall Rating

2.2  

2   Customer Service
2   Friendliness
2   Overall Experience
2   Price
3   Quality of Work

Bad Attitude for service department and sales

By Abe2016 on 7/30/2019 at 3:29 PM. Helped by Marty reid.

Very bad communication. I called 3 or 4 times and left voice messages and I never got a call back. Even service department treated me very bad. I left my car for service and I got it back with dent on the door and missing rim cap. Brand new car broke on me 3 times. Never again ford

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vehicle Purchase

By Mike F150 on 7/20/2019 at 5:42 PM. Helped by Leroy Schwartz, Chris Scott.

Great customer service and they very helpful with my questions about the F150 I purchased. Good price and they honest and upfront with me about the vehicle. I would buy from them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful + easy experience

By sbarrett on 6/30/2019 at 4:49 AM. Helped by Paul Hennessey.

Paul Hennessey was the best salesman and made my leasing experience very easy and understandable. It was evident he did research prior to the sale to make my visit go smoothly and run quickly. I will only go back to JKF Jenkintown and see him as my salesman from here on out. Great experience. He was extremely helpful, listened carefully, provided many different options, and did not pressure us to make a decision. We will be back when this lease is up!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By jgray68 on 6/17/2019 at 8:17 PM. Helped by Benjamin H, Curtis P, Emily E and the entire professional financial staff.

Great customer service from the entire staff in purchasing my Ford Explorer, in a timely manner as well, could not fine a better deal The entire staff, Benjamin Haines, Curtis Pearil, Emily Evangelista and the entire financial staff was very professional, informative, customer friendly and helpful in me purchasing my Ford Explorer as a very easy and helpful transition from my leased vehicle. I was very surprised after dealing with other car dealers for so many years, that this dealership is by far the most customer focus in working and helping their customers need and concerns first and foremost. This dealership takes the time for fully understand the customers needs and concerns in every aspect of purchasing, leasing and service for repairs as well to each and every customer in a personal level as well. Thank you so much for what you done for me and my family, James Gray

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By James Ritchie on 6/14/2019 at 9:35 PM. Helped by James Ritchie.

When I went for a test drive in a 2019 Ford Escape, I dealt with Johnny O. He was very professional and courteous. I was very surprised at the discounts they gave me, $6000 off. They even put it through the car wash and cleaned the windows inside and out. John even. took the time to load the Ford pass app. on to me I phone. This the third car I bought there and I would highly reccomend them.

I would recommend this dealer.

Overall Rating

2.4  

2   Customer Service
2   Friendliness
2   Overall Experience
4   Price
2   Quality of Work

Fair Experience (Did Not Buy)

By kook_17 on 4/19/2019 at 4:25 PM. Helped by Ian.

Was in the market for a certified used F-150 and went to Jenkintown Ford to view a vehicle that matched exactly what I was looking for. Test drive and initial interactions went well including the valuing of my trade. Once the sales team learned that I was going to be viewing other cars later that afternoon they seemed ready to shuttle me out the door since it was clear I was not closing at that time. After leaving the dealership I made requests for further information about the truck, which I was seriously considering buying because of their competitive price and trade in value. The dealer was slow in responding to my requests for information and never provide the service paper work on the truck after two inquiries. Inevitably I found a similar vehicle at another dealership an hour away and purchased there.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 F-150 smooth transaction

By Kim110162 on 4/17/2019 at 11:08 PM. Helped by Paul Hennessy.

We called to set up an appointment. When we arrived they had vehicles pulled for a test drive. Paul Hennessy was our salesman. We were his only concern and he had read our request had done research prior to our arrival and he found vehicles at other dealerships that met our wants. This was the easiest purchase we have ever had. They also followed up with a call to make sure we were happy with our purchase. Highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By Mgdunne on 2/26/2019 at 11:01 PM. Helped by Larry G.

This dealership is amazing! Larry is phenomenal at his job and I know I will receive the best deal and a top quality vehicle! I highly recommend Kennedy Ford of Jenkintown! It really is the easiest car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Outstanding salesman

By Annie T. on 1/1/2019 at 1:05 PM. Helped by Paul Hennessey.

My experience with JKF -Jenkintown was excellent because of the salesman Paul Hennessey. What a professional and honest man he is. I told him what I was looking for and he delivered asap. The visit wasn't long and drawn out. I woud definitely send others to JKF- Jenkintown.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleased, service was outstanding.

By Coming,back on 12/30/2018 at 3:02 AM. Helped by Jonny o wonderful sales man.

Could never asked for better service the sales person was professional and wonderful, l will definitely send others to kennedy ford. In Jenkintown, this is the best place to buy your car's.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Recent JGC Summit purchase

By Joe C. on 12/29/2018 at 3:54 PM. Helped by Ian McBride,John Brown.

I have bought and sold a good bit of cars over the past couple decades. The hardest thing for me to find is transparency in prices and communication. The individuals I interacted with from email to in-person at this dealership, were solid. If they could help me, they did. The pricing was attractive, and there weren't a litany of fees. Typically I have a distain for the last interaction; with a finance manager or another sales rep in an office finishing the paperwork. When your persuaded to tack on extras. Warranties, coverage and such. Of course it was asked about, and offered but I wasn't made to feel ridiculous for not accepting. A thank you to Ian McBride and John Brown.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best place to buy a vehicle

By F150kingranch on 12/4/2018 at 7:34 PM. Helped by Chris Scott.

I just had the easiest transaction with not only the best price for my dream truck, but a very aggressive trade value as well! Chris and team were an A++!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing dealership for all

By Denz1964 on 9/14/2018 at 9:37 PM. Helped by Bill Harra.

I got there at 9;00 am, by 11 I was approved and signing the paper work. Ask for Bill Harra, he was such a great person to deal with. I would happily recommend them to all who ask, and even to the ones who don't ask 😃

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!!!

By patb on 8/3/2018 at 11:52 AM. Helped by Chris (Service area).

I've been a client for the last 16 years. Love John O. and Chris (Service area) -- The best!!!!! Which is why I keep coming back.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

New Car

By Pyett on 7/4/2018 at 5:17 AM. Helped by John Cifaldi.

My husband and I purchased a new vehicle today at John Kennedy in Jenkintown. John Cifaldi made our experience wonderful, he is knowledgeable,patient and polite. We are extremely happy with our new vehicle purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service really great

By DHW 1 on 6/22/2018 at 3:37 PM. Helped by Sam Rahnam.

I had limited time frame get my first oil change. They were able to get it do in fast and efficient manner and at a fair price. Many Thanks to SamRahnam

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service and I personally want to thank Jason Weicht

By Kat on 6/9/2018 at 10:31 AM. Helped by Jason Weicht.

Jason Weicht helped us all the way thru the process in enabling us to get the 2015 Ford Escape that I truly wanted. The color and condition is outstanding and so was Jason Weicht. I named the car Merlin. Have to learn how to set the bluetooth to my phone. He showed us on my husband's phone but having hard time remembering. Love the Jenkintown John Kennedy Ford dealership! Outstanding!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very pleasant experience

By Proud Mustang Owner on 6/7/2018 at 12:23 PM. Helped by Paul.

My salesman Paul, went over and above what I usually deal with, very honest and upfront. Vehicle was in excellent condition. All that was left to do when I arrived, was a test drive and accept the numbers.

I would recommend this dealer.