Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Butterfly Grandma on 5/12/2019 at 8:28 PM. Helped by Clay in Finance.

Josh was very friendly and welcoming to the dealership. He made our entire experience a pleasure. Clay from Finance was very friendly and had us in our new car quickly. I would recommend Jim Turner Chevrolet to anyone looking to purchase a new or used car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and Efficient

By Kate on 5/1/2019 at 4:32 PM.

I have been looking for this car for over a year and I finally found it. In one day everything was complete and I was able to drive from Amarillo to pick it up the next day. Amazing service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

STELLAR CUSTOMER SERVICE

By Amir3926 on 4/2/2019 at 1:59 AM. Helped by Clay Lasseter.

What an experience!!!! My son wanted to look at a used Mustang so I went along for support. As soon as Josh greeted us I felt such a welcoming and warm spirit from him. He allowed us to go for a test drive and the rest is history. I have never experienced such a smooth transaction when purchasing a vehicle ever. Josh and Clay (from the Finance Department) made each step a pleasant one. Jom Turner Chevrolet is the truth!!!!!! From the bottom of my heart and Amir's, it was truly a pleasure to have met each one of you!!!!!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

AWFUL

By salescardealer on 1/15/2019 at 4:10 PM. Helped by BLUE.

THIS IS AWFUL. THEIR SERVICE DEPARTMENT, THEIR BODY SHOP, THEIR SALES DEPARTMENT. ALL OF IT IS COMPLETELY AWFUL. I HAVE BEEN BUYING CARS AND TRUCKS THERE FOR OVER 10 YEARS AND I WILL NEVER DO SO AGAIN!!!

I would not recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Pleasure doing business with with the dealership

By jimmy.41971@gmail.com on 12/22/2018 at 1:19 AM. Helped by Daniel Martinez.

Experience with the staff was pleasant very helpful and worked with my circumstances. Everyone was friendly helpful the experience was great. Had purchased a vehicle there before and knew that service was great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Integrity, Customer Value, and Efficiency

By claytonworley on 10/25/2018 at 6:09 PM.

I have been buying cars for nearly 30 years, and my experience with this team has been the most outstanding of all! They are honest, personable, and incredibly efficient. They listened to what I wanted and needed. Their responses all exceeded my expectations. I will be back to buy from them again just as soon as I can.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service anywhere

By LEH50 on 10/17/2018 at 11:59 PM.

This is our third vehicle we have purchased dealing with Josh Riley. He makes the process easy and does not pressure the customer in anyway. He looked for the very best deal he could find for us, and we drove away in our 2018 Chevy Silverado!! We will certainly return to Josh next time we are in the market for a new vehicle!! We would recommend Josh anytime!! Thanks for showing us "old folks" the bells & whistles of our new truck!! Appreciate your patience and knowledge! Ronnie & Linda Hoggatt

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Outstanding customer service

By K_dub09 on 9/17/2018 at 3:08 PM.

Josh practically bent over backwards to make our deal happen. I traded in a Tacoma and bought a Chevy SS sedan. We got a good offer on our truck and they got us down to the payment we wanted. I’d reccomend Jim Turner Chevy to anyone! So very happy with my new ride.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase$

By Julie E. on 9/16/2018 at 6:19 PM.

Josh, Stan, and the entire Jim Turner dealership were amazing. They went out of their way to find the exact car I wanted and had it sent brought to the dealership. Great group of people committed to customer sausfaction. I love my new car!

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
2   Quality of Work

Purchase

By As215 on 9/16/2018 at 1:36 AM.

Very helpful and fair, I had a pleasant and quick experience, I was able to conduct everything over the phone and got out in a timely manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service, couldn’t have asked for a better experi

By DonVan on 9/15/2018 at 4:22 PM. Helped by Sales management and Porter.

The salesman and dealership went out of there way to help me. I had just came in from deployment and was looking for something to drive. I was stuck on base for the most part, they helped me make most of the arrangements over phone and email. After I showed up to the dealership not only was it great service but I couldn’t take the vehicle back right away while we was waiting on my bank to process the paper work. Josh and his team drove me back 30 miles to the base. Then to top everything off, the delivered it to the base I was at topped the tank off and a fresh wash. This is one of the best buying experiences I have ever had of the many vehicles I have bought. There customer services is A+, I will be coming back the next time I am in the market for a vehicle. Thank you Josh and thank you team at Turner Cheverlot!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

A very pleasant experience.

By cmooney67 on 9/10/2018 at 3:18 PM. Helped by Danny Martinez.

My wife and I first met with Stan Spitzer about purchasing a good used vehicle. He turned us over to Danny Martinez who was a pleasure to work with. He was very courteous, and answered all of our questions. We would gladly recommend Jim Turner Chevrolet and would recommend Stan Spitzer and Danny Martinez. These guys will definitely take care of you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used Truck Purchase

By Chevy 2015 on 8/17/2018 at 1:21 AM.

The overall experience in dealing with Josh and everyone at Jim Turner was phenomenal. There was no pressure, the communication and ease in conducting all business was second to none. The climate as a whole made you feel like part of their dealership family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great

By davidc123 on 8/16/2018 at 3:53 PM.

very friendly and didnt try to talk me out of what I wanted he had a great attitude and is very respectful, I would definitely recommend to other people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stress free

By CallieJean on 8/15/2018 at 11:46 PM.

Trevor was top notch in making sure I was walking out of that place with a safe, reliable, and affordable vehicle. Best customer service I’ve received in years

I would recommend this dealer.

Overall Rating

3.8  

3   Customer Service
5   Friendliness
4   Overall Experience
4   Price
3   Quality of Work

Great

By Runningman25 on 7/30/2018 at 9:30 PM.

Great prices for used cars and friendly staff and a very great stock of good cars and trucks . Would tell everyone to go see them .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Large Dealership with Small Town Atmosphere

By Gregor on 7/29/2018 at 2:26 PM.

My wife and I took a day drip from Austin to look at a few pre-owned Tahoes. Everyone was super nice, friendly, and patient with us. The dealership is big but has a small town atmosphere. Our car buying experience was great. We highly recommend buying a car from them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Salesman

By PhillS on 7/5/2018 at 3:23 PM. Helped by Danny Martinez.

Danny is your man if you're looking to buy a car at Jim Turner Chevrolet. He's extremely attentive, patient and understanding of the customers needs. He had my car ready with keys in hand and greeted me at the door when I showed up for my appointment. I highly recommend you work with him when looking to purchase a new or used car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By Randy439 on 6/27/2018 at 10:45 PM.

Josh Riley is "the man"! If you want a great deal on a new or used vehicle then Josh is the guy to see. He will treat you with respect, he is professional and very knowledgeable. I highly recommend Josh Riley and Jim Turner for you next vehicle purchase. Randy W

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience!

By BeltonGK on 6/16/2018 at 10:53 PM.

I found my car in Autotrader. Josh responded to my electronic inquiry right away. He had the car ready for me to test drive, and I was driving home with my beautiful previously owned Passat less than an hour and a half later. I highly recommend Jim Turner Chevrolet and Josh Riley!

I would recommend this dealer.