Dealer 2-Year Rating

Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Anniel64 on 2/8/2019 at 6:08 AM. Helped by Don’t remember.

I went in on a Saturday.I had already been pre- approved and I pick out my car and was done in less than 3 hours.Everyone was great from beginning to end.I have bought several cars from them and always had a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Johnm on 1/27/2019 at 3:04 PM. Helped by Michael Tubbs (Mike).

I did everything over txt/ email all the way up to walking in to pick up my truck. Michael (Mike) Tubbs, I thought he was new to car sales because he was polite, helpful and zero pushy. He has 30 years of experience and I would drive another 7 hours to work with him again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful customer service

By BeverlyBH on 1/19/2019 at 1:56 PM. Helped by Michael "Smitty" Smith.

Thank you Michael Smith!! A great person that readily shares the pros and cons when he is helping you select a car. Knows his vehicles and the customer support and service he provides is top notch.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great to do business with

By Pearl Moose on 1/19/2019 at 12:31 PM. Helped by Michael Tubbs.

Michael Tubbs (Mike) is a professional salesperson. He was patient and caring. He was instrumental in the purchase of our new car. The finance manager was helpful with getting us in to the car we wanted. May God bless them in all they do. Awesome credit to the dealership for having professional personnel. Again thanks from Ann and Lou.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Very good

By Jim on 12/23/2018 at 10:00 PM. Helped by Brian Olchesky.

Johnson Brothers has always given me the service I needed when I needed it. Brian Olchesky is my Service rep and always takes care of my needs in the shortest amount of time possible. Thanks. James H. Mathis

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Bobby2930 on 12/23/2018 at 3:06 AM. Helped by Darren and Joe.

Darren was great. He took the time to tell me about each vehicle that he had in what I was looking for. And the time to get me in to my new F150. Was not long. Thanks Darren and Johnson Brothers Ford team

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect

By Nathan on 12/23/2018 at 1:31 AM. Helped by Lisa, moneyhun.

Really smooth and easy process highly recommend. Went in looking for a car for my wife. We ended up with a Ford Escape that fit well into our budget. 10/10 will buy again from here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Feels like Family

By LanaB on 12/22/2018 at 5:18 PM. Helped by Ken Cavenaugh and Joe McCartey.

When you walk in it always feels like home. We left for a couple of years and decided we wanted to go back to Ford! It was like we never left and we’re welcomed back with open arms. They will bend over backwards to get you what you want. We have gone back to a family of Fords.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

best car buying experiences ever

By pmcphoto on 8/19/2018 at 9:27 PM. Helped by Mike Tubs, Jonathon Fox.

Mike Tubbs took the time to take photos of a newly received used vehicle and sent them to me. I went to the dealership with theirs and one other car on my list to look at. Mike's description of the car was dead on, the test drive went great, they were very fair on the trade in and Mike answered all of my questions and offered assistance with no pressure. Mike Tubbs and Jonathon Fox made us feel so comfortable that we kept them late to buy the car without even going to look at the other one on my list. Thanks Mike! Update: I was extremely satisfied with my experience until I went to change the oil in the vehicle and found that the drain plug had been put in so tight that the bolt head was rounded off and the oil filter had been improperly seated. Update: They were very helpful and without any hassle what so ever corrected the issue. When you have an issue is when you really test a company and John Bros proved to be top notch. My wife said it best "I really like those people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top-notch Experience

By Deb56 on 11/25/2018 at 3:44 AM. Helped by Wyatt Falkinberry, Joe McCartney.

Thanksgiving evening, I narrowed down my used car choices to several cars at various dealerships via an internet search. Despite arriving half an hour before opening hours on Black Friday, my husband and I were welcomed by sales agent, Wyatt Falkinberry. When we showed him the car we were interested in, he knew the car's owner history and had an impressive knowledge of the car's specs, even though it was a Nissan Rogue at a Ford dealership. The test drive convinced us that if we could agree on a price, we would be happy to drive the Rogue off the lot. Wyatt was straightforward and personable, and we came to an agreement in minutes. We then met Joe McCartney, who expedited a plethora of necessary paperwork. My husband and I have never experienced such a streamlined and courteous car-buying event! If you've ever had an exhausting high-pressure encounter at a car dealership, do yourself a favor and give Johnson Brothers Ford a try.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales person very good and follows up on everything .

By Andy on 10/19/2018 at 4:09 PM. Helped by Service manager and sale person..

Service department follows up on your service with your car they also work with salesperson on any problems you have with the service of your car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So happy with my new Explorer

By 6newFords on 9/29/2018 at 12:59 AM. Helped by Mike Tubbs.

Once again, Mike Tubbs and Johnson Brothers Ford made buying my Explorer an easy and pleasant experience. Mike has been helping my family for many years. Thanks again Mike!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Not hasseled

By lyginat on 9/25/2018 at 5:08 AM. Helped by Micheal.

We picked out our car and they got us financed in under2 hours. One of the best car buying experiences I have ever had. You will see return business from this family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By PamK on 9/18/2018 at 1:40 PM. Helped by Darren Simank.

Darren Simank was fantastic. He listened to my needs and kept them forefront in helping me choose a vehicle. Very knowledgeable about every vehicle considered. When it came down to trying to decide between two, he compared the carfax of the two point by point to give me a clear picture of the one that was for me. The whole experience was easy and I knew when I drove off in my new truck I had made the perfect choice for me. This is the third vehicle we have purchased at Johnson Bros. and every time we go, we come away very pleased with a solid, dependable vehicle and knowing we got a very fair deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

What an easy, friendly car purchasing process

By Lesliegw on 9/11/2018 at 6:09 PM. Helped by Darren Simank.

Went to Johnson Bros Ford Lincoln dealership over the weekend for a test drive. Darren Simank was not only knowledgable about the vehicle that I was test driving but an absolute pleasure to work with. I ended up purchasing the vehicle. My daughter even said when it's her time to purchase a new car she will come over to Johnson Bros to find her new vehicle. Thank you Darren for making the car buying process so much fun.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lisa V. rocks!

By Collinw311 on 8/14/2018 at 1:24 PM. Helped by Lisa Vansa.

The car buying process has never been something I look forward to at all. Until I encountered Lisa V. at Johnson Brothers Ford. Lisa is professional and efficient. I found exactly what I was looking for and Lisa made the whole transaction painless. Kudos, Lisa.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and Great Service!

By Fulton3030 on 7/23/2018 at 2:24 AM. Helped by JAMIE Galvan.

Can’t say enough about Johnson Brothers. We’ve been buying Fords for a long time. Lisa Vansa is one of the best salesman - polite, friendly and first class personal service! She goes above and beyond for you. Always ready to help you out and take care of your needs! Can’t say enough about how we appreciate everything she does for us! Thank you Lisa !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought car on May 12, 19

By sdfcar18 on 7/20/2018 at 9:00 PM. Helped by Tina Lowry.

Johnson Brothers Ford is always my first stop when looking for a car! Tina Lowry is SUPER!! I always leave with a new car and this time was no different! I love my new Focus!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast,friendly,went above all to get me in my new Ecosport..

By Ecosport on 7/9/2018 at 2:24 PM. Helped by Cannot remember right now.on my service contract,but they were both fabulous.

Great salesman,great financial officer went above and beyond to get me in my new vehicle.friendly and did not make me wait to long.love my vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time buyer

By Crazybookworm97 on 7/9/2018 at 3:20 PM. Helped by Mike Tubbs.

It was first time buying a car and they made it fast, easy, and they gave me time to come to a decision on a car.

I would recommend this dealer.