Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best sales experience ever!

By Sir Gregory Scott Lambert on 10/16/2018 at 2:53 AM.

If you are looking for a sales person that is not pushy, very responsive, courteous, patient and gives you the personal attention you deserve then Elle Silva is the person.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good service

By Chassiedb123 on 10/14/2018 at 8:27 PM.

My only concern is I just brought the car a couple of days ago and it’s shaking and I was told my car got properly serviced that’s a big issue for me other than that everything else was prefect . I appreciate MS. Silva helping me and working with me to get the car I wanted she was great

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service from sales staff

By Kimberly on 10/5/2018 at 3:53 PM.

I was very surprised at the amount of detail and friendliness of Joseph. He went out of his way to help me with purchasing the car I wanted. The car was not at the dealership. He had to check with other dealers to find what I wanted. He kept me in the loop of the status of the transfer and when it would be available. He went way above and beyond what was expected of a salesman. He continues to contact me to make sure everything is ok and if I need anything. This is the most positive experience I have ever had. Because I am a female, other salesmen try to tell me what I want and need in a vehicle. I am 53 years old and know what I want and what works for me. I told Joe what I wanted and he did not try to chang my mind. Example. I travel to WV to see my grandchildren and need an AWD. He did not try to tell me that an AWD was not needed in Nc because a FWD was sufficient. When I buy my next car, I will definately go see Joe.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied Customer

By Vicki G. on 10/2/2018 at 1:03 PM.

Joe McKenna was wonderful. He got the process started, showed my mother the car, allowed her to test drive it and it was on from there. His attitude was people friendly. He did not pressure my mother; he did make sure that he fulfilled her request. Everything that she had in mind when she left home concerning her car was taken care of at Johnson Hyundai of Cary. When Joe got everything in order he passed it on to James Edmondson in finance. James was awesome. He took care of my mother and she was/is a happy camper with her Genesis. James made sure that she got the payment that she desired, explained everything to her. My mother felt comfortable and confidant with Joe and James that they were not trying to trick or coherse into anything that she did not want. Thanks again to Joe and James for you professional and courteous service while at Johnson Hyundai of Cary. I would definitely recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience!

By GraceT888 on 10/1/2018 at 4:40 PM.

I just purchased a new car at Johnson Hyundai of Cary and had a wonderful experience. The staff we worked with was excellent all around. Our sales associate, Elle Silva, was great from the beginning. She was friendly, informative, and available. She knows her stuff, but she's not pushy, which we appreciated. Chris, the Finance Manager was also helpful and friendly, as well as the Sales Manager, James. They made the whole car buying process as painless as possible. I highly recommend this dealer. Great job!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Service for days!

By April66 on 9/29/2018 at 2:16 PM.

I went to test drive a Hyundai Sonata Limited and walked out with a great car and one of the best sales experiences ever. From the start Elle was warm, helpful and no pressure at all. She made the entire process smooth and pain free. From the test drive where she answered all my questions to the second all the paperwork was signed. She is a great salesperson and a wonderful person. I would definitely buy another car from her.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Glad I purchased here!

By Dani on 9/26/2018 at 3:53 AM. Helped by Jennifer Ryan.

I had a great experience at this dealership. I stopped in to test drive one car, but decided on another a couple days later. I contacted the sales consultant (Joseph Lynch) that went on the test drive with us and he was able to make everything happen that same day (and after I got off work). Joseph was great to work with and he was easy to communicate with on (before, during, and after) the process. He was able to get the exact car I wanted without trying to sell me something else. I also worked with James Edmonson in financing. He was a pleasure to work with as well. He made the process so easy and comfortable. After I brought the car home, I noticed a couple spots on the back seat I didn't like. I contacted Joseph and he took care of planning the appointment to have it looked at and fixed. All I had to do was drop off my car, pick up a loaner, and he called me when it was finished. There was no inconvenience to me thanks to the excellent service from Joseph. He really took care of everything. When I picked up my car, the dealership didn't just fix the seat. They went beyond that and detailed my car so it was spotless when I got it back. I was really impressed with the service I received even AFTER I purchased a vehicle. That says a lot!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service high quality dealer

By kjmstate on 9/19/2018 at 5:31 PM.

Perfect buying experience staff went above and beyond to get me the best possible deal on my 2018 Genesis G80. They were hospitable and got process done quickly with my new car fully detailed. Could not have asked for a better buying experience. Thank you to Tommy, Michael, Johnny, and Jada.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Test driving

By Ann Denton on 9/15/2018 at 9:21 PM.

Searched out a used Audi Q7 online and found one at the Johnson Hyundai of Cary lot. Went in to test drive the vehicle and had the opportunity to meet with Skylar in working out the logistics of me being able to drive vehicle for an extended period of time. Skylar was nothing but professional, informative and willing to accommodate every aspect of my requests. After much thought on my part and in no fault of the dealership, I decided the vehicle was not the choice To meet my specifications. From the customer representative at the desk to the finance manager and of course our time with Skylar was none the less than superb. Thanks for our experience and for the time you spent with us in trying to find the vehicle that meets our needs. The Denton’s Pinetops NC

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Santa Fe

By DVargo1 on 9/12/2018 at 6:15 PM.

I would definitely recommend this dealership to my friends. Everyone so far has been super nice. Elle and Willie were awesome. Very knowledgeable. I love my new Santa Fe!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great staff, enjoyable experience

By Mark Boren on 9/11/2018 at 6:06 PM.

Glad we chose Johnson's Hyundai of Cary NC. Great experience, no crazy pushy sales experience or overbearing sales manager. We are happy with everything from the moment we walked in to the moment we left.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

They listened to what I wanted and worked to make me happy

By jrdogan on 9/10/2018 at 9:24 PM.

My main interactions were with Elle, and she is knowledgeable and helpful without being too pushy. I came in with a toddler-in-tow, which in hindsight was a mistake. She answered all my questions and, after a little back and forth we came to an agreement.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This was the easiest and most pleasant car buying experience

By dpa74 on 9/10/2018 at 11:50 AM.

This was the easiest and most pleasant car buying experience I've had in a long time. My salesperson, Elle Silva, understood what I was trying to accomplish and was very helpful and accommodating throughout the process. The finance folks helped me structure a deal that I was very pleased with. The dealership itself was very nice, welcoming, and clean.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

bought a new car

By tucsonjimmy on 9/8/2018 at 2:47 PM.

We bought a 2018 Hyundai Tucson on September 7, 2018. Our sales consultant, Tommy Nguyen, did an outstanding job. He was very personable and cooperative. He was extremely patient as we discussed what type of car we were interested in and the price it would cost us. He spent several hours with us including test driving the car. He answered all the questions we had about the cars we discussed and made recommendations about each car that helped us decide on the one we decided on. It made our car buying experience a pleasure! We would certainly recommend him to family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Patient, Professional, Efficient

By Suzanne E. on 9/4/2018 at 2:36 PM.

Joe McKenna made me feel like one of the family. Yet he was proficient and very kindly while explaining all the options in the H. KONA I purchased. With my busy schedule it was a succession of three days to be able to drive out with a car that Joe made me feel very comfortable driving. I loved how he made sure I knew all the highway features. Thank you Hyundai for helping me choose my fourth vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Brownale09 on 9/3/2018 at 1:54 PM. Helped by James Edmonson.

This was my first dealership car purchase and it was a great experience. Skylar Gnann was extremely helpful and very friendly. I knew what I wanted when I got to the dealership, and after looking over everything the payments for the car were a bit steep for me. Instead of trying to show me another car, Skylar, Johnny, and James were able to work the payments within my price range, and I was given a great deal on my trade-in! I was also helped by Kris in the financing department, I purchased a certified preowned vehicle and he did a great job of explaining the benefits of the program, and other warranties. I would absolutely purchase from Johnson Hyundai in Cary again, and I would recommend to friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional from start to finish

By Dan1985 on 8/27/2018 at 1:46 PM. Helped by James Edmonson.

Worked with Joseph Lynch, James Edmonson and Johnny Barbaro to work a deal for a new 2019 Hyundai Santa Fe. They were great, and was really impressed by everyone at the dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceeded our expectations across the board

By jmets on 9/3/2018 at 1:54 AM.

Working with Michael, Johnny and Kris on our first car purchase was a wonderful experience. Michael is friendly, knowledgeable, helpful and laid back. We greatly appreciated his willingness to work with us on our options and his patience with us as we worked through what was best for our current financial situation. At every stage of the process he was honest and accommodating, never pushed or attempted to talk us out of what we wanted, and he was a huge reason we came back to Johnson to explore our options after our first visit. Johnny and Kris were also extremely friendly and helpful in working out an attractive deal and financing we could work with. Together, the three of them worked with us to reach our desired price point and the car that we wanted. Having previously owned a Hyundai purchased in another state, I had been to Johnson for service appointments over the last few years but never considered the showroom until this summer. The entire experience exceeded our expectations and the low-stress process was certainly a pleasant surprise. We did make trips to a few other Hyundai dealerships in the area and while they were mostly solid, Johnson seemed interested in going the extra mile from the start. I'll be keeping Johnson in mind if we need a vehicle in the future, and would recommend you stop by and give them a look if you're in the market for a Hyundai soon.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Keithleone on 9/1/2018 at 9:54 PM. Helped by James Edmonson.

Awesome experience! They helped me out in finding and financing the perfect new vehicle and were patient In the process. I would recommend this team to ANYONE!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasure to work with!

By hyundaisantafe on 9/1/2018 at 1:13 AM.

Ella was great to work with during the whole process. Her customer service was excellent which made the experience wonderful. I would recommend to everyone!

I would recommend this dealer.