Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
5  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good

By Lori on 7/9/2019 at 11:13 PM. Helped by Payton gildea.

Highly recommended Payton gildea he we very helpfull on finding the right car for me and my family he was always nice and had a good attitude.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

thanks

By no on 7/1/2019 at 1:36 AM. Helped by Wendi and Mike.

Wow! We were so satisfied with the help of Wendi and Mike. You are so knowledgeable, honest and helpful. Can't believe we found our new to us vehicle in awesome condition and were able to drive away a couple hours later. Thank you for both for the wonderful guidance. Certainly will send people your way. K

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Good experience

By RD123 on 6/10/2019 at 4:09 PM. Helped by Kevin Ball.

Bought used 2018 Hyundai Santa Fe and received very good customer service from account executive Kevin Ball. He was honest, attentive to detail and easy to work with. Jordan's no "hassle" pricing and Joe, who worked with my trade-in, explaining everything, made my experience easy. I would buy another vehicle from them and would recommend Kevin as a sales executive. Thanks Jordan and Kevin.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By PCJ on 6/7/2019 at 6:06 PM. Helped by Ryan, Tony, and I can't remember the 3rd fellow..

Best car buying experience I've ever had. They make it so easy, Ryan is great and went above and beyond to help me get just what I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied Customer

By Phyllis1940 on 5/23/2019 at 3:53 PM. Helped by Don’t know the name but the gentleman who reviewed the functions for operating the vehicle.

We have nothing but praise for the Jordan Toyota Automotive Group who worked with us when purchasing our new RAV4. So impressed with Ryan Liedtky and John Jackson. They both were very friendly, professional and helpful during the entire process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience Ever.

By wrightautopro on 5/21/2019 at 1:27 PM. Helped by Ryan Liedtky, John Jackson.

As a former trainer and consultant in the automotive industry I have to say that my experience at Jordan Toyota was the BEST CAR BUYING EXPERIENCE I have ever had. Ryan Liedtky and John Jackson did a wonderful job. Not only would I strongly recommend Jordan Toyota, I would never shop anywhere else for a vehicle. Thanks for the awesome experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Auto purchase

By irishpolack on 5/18/2019 at 6:58 PM. Helped by Hayley, Tony, Shawndel.

Hayley, Tony, Shawndel were just fantastic people to work with. I would use them in the future anytime I am looking for a vehicle. I also would recommend the other people in this office because everyone was very nice & helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time buyer

By Mandy May on 4/25/2019 at 3:58 AM. Helped by Ryan Liedtky , John Jackson, Tyler.

I was/am very pleased with the Jordan Toyota team. First time brand new buyer. They were very helpful in explaining all the details & patient with all my questions & concerns. They were understanding & compassionate to my personal needs. Staff was very friendly. It is a pleasure to have had this experience. I look forward to driving my 2019 Highlander and having the Jordan Toyota team there for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very nice buying experience

By D Deegan on 4/9/2019 at 10:06 PM. Helped by Dan Stacker.

I’ve purchased several vehicles over the years and this was the best buying experience. Two months after the test drive we came back and purchased s RAV 4. There was no pressure from Dan just respect and good customer service. I’m also particular about certain things and in the past haven’t been impressed by the finance managers and pressure to add on additional warranties. There was none of that at Jordan and they went above and beyond to meet my needs and also help me get the best rate for financing. One of the service managers also spent a lot of time telling us in detail about all of the bells a whistles with our new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

I. Very enjoyable experience.

By Jack 1 on 4/8/2019 at 11:36 PM. Helped by Hayley, Tylet and Eric.

My husband and I worked with Hayley, Tyler and Eric and each was very friendly, knowledgeable, and eager to please us. Don and Melody Steiner

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience ever!

By AmyD on 2/14/2019 at 4:03 AM. Helped by Danial and John.

Thank you so much for Danial and John today for making our car buying experience so easy and enjoyable. We were so undecided and Danial was so patient with us, we switched our minds back and forth and he didn’t push at all. Financing was easy and John made everything go smoothly. Thanks again, I’ll always shop the Jordon way from now on!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Quinn33 on 12/24/2018 at 9:00 PM. Helped by Dan Stacker John Jackson.

The entire buying experience i had was great! They helped me out throughout the entire process. They respected my price range and were not pushy at all. Overall amazing experience and would reccomend to anyone looking to have a stress free no pressure buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent & professional!

By radnurse on 12/15/2018 at 6:43 PM. Helped by Kadi Wood, Mike Gaffney.

Greeted promptly. Initially we were just looking & didn’t want any assistance. Staff was fine with that and let us know they were available if we had any questions. All aspects were explained in detail, if there was something they didn’t know the answer to they asked other staff. After the sale Kadi made us feel we could call or stop in anytime we had a question. Kadi was friendly and professional. We purchased the ultimate plus appearance pkg. We also purchased the extended warranty. We weren’t pressured to get either of those. This was the most relaxing and stress less car buying experience I have EVER had!! I don’t plan on using any other car dealer in the future 🤗 👍

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wheel chair accessible van

By TAO574 on 8/25/2018 at 4:10 PM. Helped by Mike Gaffney.

We worked with Mike Gaffney who was so important in helping us with our questions about buying a van that could be wheel chair accessible.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used vehicles

By Rickey D. on 7/31/2018 at 10:29 PM. Helped by Wendi.

I was in a pinch to find a reliable used auto which is normally stressful. When I met Wendi it seemed to take the stress away. She listened and I received a great deal! Thanks again Wendi!! Wishing you the best. Rickey M.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!

By Happy Shopper on 6/12/2018 at 1:15 PM. Helped by Wendi Burns.

I had the opportunity to use Jordan for a certified pre-owned vehicle. The service was great and Wendi was so helpful! They were super accommodating to my needs and even dropped the vehicle off for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased new car

By satisfied customers on 4/16/2018 at 9:53 PM. Helped by Dan Stacker.

We were looking for a new vehicle to lease. Had looked at domestic and foreign dealers. After reducing our choices to three different dealers we found the car we wanted and the dealer to service us. The Sales Associate Dan Stacker was very professional and listened to what we wanted and then showed a vehicle with most of the features we were looking for. After a short test drive we went back in and said we were interested but needed to have the exact features we were looking for. He searched the total area inventory right away and found the vehicle we wanted and provided a lease cost right away. The first dealer to do this. He got the RAV4 we wanted in 2 days and we closed that day. Price was as expected no up charges. We were very satisfied his efforts and the whole dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used car

By Marcelo Marino on 2/20/2018 at 4:27 PM. Helped by Mike Gaffney.

We purchased a used car from Jordan. The customer service was very professional. There was never a rushing or any type of pressure points to make our decision on whatever purchase the car or not.They showed all the records that were available for the car and answered all our questions throughout. We definitively recommend Mike at Jordan's Toyota!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Patience, friendly, no-pressure and welcoming!

By Emil Roennow on 2/1/2018 at 11:17 PM. Helped by Wendi Burns.

I had the opportunity to treat my family and I with a new vehicle. I decided to try out different trucks and SUV's at different certified dealerships in Michiana, oh my, what a difference in service and business philosophy! After being at a small handful of certified dealership, my choice of whom I would make my business with, became crystal clear! The Jordan way is really the way to go! Not only was the customer service the best I experienced in the last couple of weeks, but also, there was absolutely no sleazy, annoying, dirty, push pull, let me talk to my manager, 'I know you will love this vehicle', or my favorite, the pushy sales pitch phone call/voicemail! Jordan Auto is not like that. I had a great experience with Wendi Burns, she gave me all the time in the world to find the right vehicle for my families needs, I appreciate all the honesty, house made popcorn, candy, dozen test drives and patience she gave me, thank you Wendi.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

new vechicle purchased

By review on 1/15/2018 at 11:37 PM. Helped by Ryan Liedtky Ryan was great to work with on purchase of our new 2018 RAV 4 AWD .Very helpfull did a outstanding job.I will recomend him to all our friends looking for a toyota..

Ryan Liedtky was excellent to work on our purchase of our new RAV 4 AWD gave us a lot information to help us with the sale.WE would recommend him to all our friends an look forward to working with him again in future.

I would recommend this dealer.