Dealer 2-Year Rating

Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By paszcza on 8/8/2019 at 12:07 AM.

As soon as we stepped through the doors, we were welcomed with friendly workers. Peter Polanski especially stood out, he took his time out to show us the car, and explain everything necessary. He was very nice and understanding and didn’t push anything onto us. Ryan Herbig as well was extremely helpful. I would definitely recommend this dealership to many others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best sales experience ever!

By Rick on 8/7/2019 at 10:04 PM.

I have an involved with hundreds of car transactions without a doubt Jackie is the best. Her attention to details and my needs was unsurpassed. Keep up the good work Jackie!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

outstanding

By sslennon on 8/5/2019 at 2:05 AM.

always have wonderful service at Knauz. Bought my first Mercedes from Knauz in 2004, and always service my cars there because of the outstanding service deprtment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great experience

By gtoreitz on 8/4/2019 at 8:43 PM.

Bought second Mercedes and just like the first one, the staff are very respectful and courteous. No high pressure sales pitch or keeping my keys hostage. Will definitely be back when it’s time for me to upgrade.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another easy transaction with great people

By Jschulwdw on 8/2/2019 at 4:44 PM.

Peter , Ryan and Vijay are always helpful and continue to make us happy Knauz customers. Job Well Done!! Thank you again for all of the help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you for the absolutely excellent service!!

By CLS53MIKE on 7/29/2019 at 9:30 PM.

Peter Polanski is an asset to Mercedes and made the selection and purchasing of my new CLS53 very exciting and enjoyable. I probably asked every question imaginable and he always had the answers. He helped me obtain the perfect Mercedes and I absolutely recommend him to anyone looking for a vehicle, especially a Benz!! The team at Knauz was also very pleasant to work with providing top notch service. Thank you also to Daniel Forrest, Ryan Herbig and TJ Brown for adding to the experience!! This is now my second vehicle purchased through Peter and he is "My Guy" for vehicles moving forward. Thanks again Peter and Knauz Family for the great service and perfect purchasing experience!!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Excellent experience

By Skarp on 7/21/2019 at 12:51 AM.

Ryan and Peter were exceptional to work with. Buying a car from Knauz was the easiest car buying experience I have ever had. It was a pleasure to with them. I would not hesitate to purchase another vehicle from Knauz

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By mbfan on 7/9/2019 at 5:17 PM.

Great experience all around. Peter was extremely helpful, professional and made the experience enjoyable. He was very respectful and was not pushy. I would recommend getting your Mercedes from here. I definitely will be visiting this dealership again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GET YOUR BENZ HERE!

By kenziiecorrigan on 7/2/2019 at 2:25 PM.

I'm an independent consultant with Arbonne. I was just promoted to Regional Vice President which is the level you receive a cash bonus to pay for your own Mercedes Benz. As this is a very special and incredible moment in my business, Peter Polanski made it even better! He was so sweet and so helpful from the moment I walked in the door to the moment I left with my beautiful car! All of the employees are so kind and make your time very enjoyable. Highly recommend this place! :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best salesman ever

By Agnes on 6/20/2019 at 1:19 AM.

If you think to buy a car at Knauz go straight to Peter Polansky ,he will give you the best deal .He's very professional ,nice and not pushy .Highly recommended. Agnes

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Good job!

By Dtank on 6/20/2019 at 3:43 AM.

Strah was helpful, quick and fair. I enjoyed purchasing vehicle from him. Love the Toyota Sequoia itll be in family for many many years. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Very Responsive

By Lizhandbag on 6/16/2019 at 10:42 PM.

Knauz dealership was incredibly responsive to my every need and question when I purchased my first Mercedes. Since then they continue to be there for every question or need I have, big or small. I have since relocated and continue to drive an hour and a half to continue to come to this dealership, that’s how much I appreciate their service and the bond I have formed with the people who work there! I highly recommend Peter!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used 2011 C class purchase.

By Benzmanak on 6/14/2019 at 11:37 AM.

The entire process of financing and purchasing my used c class was effortless. Ryan and Peter did an amazing job delivering the vehicle. 5 star service. I will definitely purchase my next vehicle from knauz and recommend them to all of my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Quality of Work

Daniel Forrest

By Happy on 6/13/2019 at 12:01 AM.

He was very accompanying and knows the technology of the car. I had an ML 2011 but this car is somewhat different so he helped me in the learning curve every step of the way. Even connected my car to the garage door opener and all with a smile. He is a keeper! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent team of professionals

By DD on 6/10/2019 at 1:47 PM.

Leased several vehicles in the past from this dealership and we keep going back for the excellent personalized attention we get. Dealing recently with Josh, Vijay and Dan again was a pleasure. The whole sales group as well as Service dept staff are superb and pleasure to deal with. Recommend the team at Knauz wholeheartedly and without any reservation.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Bought GLC300

By Albibeck on 6/9/2019 at 3:24 PM. Helped by Hans Kribbel.

We came to the dealership through a Carfax listing. The experience buying the car from Knauz couldn’t have been better. A very friendly and professional team including their store manager Hans wo took all the time we needed. We bought the car right there after seeing many other car dealers over a couple months. This was our first Mercedes and we love that car. Outstanding performance and quality. We had at least 15 cars before but the safety Mercedes feels while driving we didn’t see at others. Beside design and quality this was our too top criteria. So over all the best price/ performance we found there. We can highly recommend to try and make your own experience with shopping at Knauz. Last part was delivery and after sales support. They even offered to bring the car FOC and drive it to our home which was far away. We liked to pic it up by ourselves but nice offer. Then we got all kind of hints and instructions over email. Very quick feedback/ communication.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very nice experience

By Alex on 6/7/2019 at 6:47 PM.

After a more than abhorring experience with my car and a stop sign, I came in to get some body work done on my car. A man named peter helped me out, and he was very helpful and nice. The process was really simple and quick, an overall great time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent customer service and assistance

By Herbertvongarcia on 6/2/2019 at 4:00 AM.

Traveled from Chicago to this location. They have customer service. The installations are kept very neat. Excellent customer service. Peter P. was very professional, attentive, informative and friendly. Vijay made the deal happen. Very appreciative of all the assistance. Will recommend this dealership without hesitation.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I had the best experience

By Mona Yacoub on 5/15/2019 at 8:45 PM.

If you’re buying a car you want to buy it from Strah . He has helped me and my family before me purchase our cars . He’s very understanding and not pushy . A great smile is what you will always get from him . Definitely recommend you visit knauz Mercedes and ask for Strah :)

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Excellent experience

By Out of state purchaser on 5/6/2019 at 6:18 PM.

Purchased a MB from the dealership and had a great experience. Very honest, straight forward and easy to deal with. Traveled from out of state and they made the experience painless and positive. There follow up has been amazing and I would definitely recommend them!

I would recommend this dealer.