Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth, fast negotiation and sell/buy

By jcourt on 2/10/2019 at 7:31 PM. Helped by Jon (Finance) & Jason (Product Support).

KarMART had a good range of FIAT 500 specs that my wife had been looking for... the deal with David Irvine was arranged very smoothly and easily over phone and email for both the trade-in and new purchase... arriving at the dealership the transaction was completed very smoothly and quickly, including the arrangements with Jon in the Finance Office... 10/10 for the overall experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome, friendly, professional staff.

By gymman44 on 11/28/2018 at 2:49 AM. Helped by David Irvine.

Found just what I was looking for at an awesome price. Negotiations were really straight forward and new rig was fully serviced before I picked it up.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Nissan Rogue car buying experience at Kar Mart

By Car buyer on 12/2/2018 at 6:56 PM. Helped by Mark and Jonathon.

I want to personally thank David Irvine for finding just the right vehicle for me, at a price I could afford. David and his team were efficient and respectful of our time and got us out the door in a timely fashion to catch the ferry. The new car was washed to a sparkling clean and a full tank of gas was a bonus surprise.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Karmart Truck Buying Experience

By truckguy on 11/22/2018 at 2:14 AM. Helped by Dave Irvine, John Collins,.

I was very pleased with Dave Irvine, he is very easy to work with and knowledgeable. He made my buying experience very good. Along with John Collins. The Manager or Owner should be Proud to have these salesman at the dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

First time I have ever had a great experience buying a car

By Raf428 on 9/28/2018 at 1:42 AM. Helped by David Irvine.

David actually listened to what I was saying and did not become pushy about any one vehicle. He actually showed me 4 different cars and I bought the same model as the last one just a different color. He worked very hard for my business, as I knew what I could afford and he made it happen. This is the first time I didn't feel pushed into buying what he thought he could get me into, I wasn't held captive all day waiting to get all the paperwork done, and they made sure I knew how to work everything in the car. I have been very pleased with the vehicle, I will surely let all my friends know where to go to get a great deal and vehicle, and I will go back when I decide I need another vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience buying our first car

By Zackaylea on 8/14/2018 at 2:01 PM. Helped by David.

David our car salesman was a pleasure to work he made our first car purchase the greatest and was very informative couldn’t of asked for a better experience !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Ceejay28 on 7/29/2018 at 4:05 AM. Helped by Dave Irvine.

Very pleased with how everything turned out. Thank you for everything it was a great experience. I would recommend this place to any interested in getting a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was totally fine from beginning to end

By Kelly61 on 7/28/2018 at 4:19 AM. Helped by David Irvine, Trevor?.

Dave did a great job accommodating my needs. He was straight forward and to the point. Although I was looking for a used vehicle, he managed to sell me new in the price range and financing I needed. His insight and perspective was appreciated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy, friendly and quick

By pharmboy9669 on 7/11/2018 at 3:40 AM. Helped by David Irvine.

I did my research before I went in. Had a good idea of what I wanted. They made the transaction quick and easy. Cost was about 8K less than another dealership I looked at.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Deal Awesome Service Thank you Dave & everyone at ka

By Renegade 2018 on 7/3/2018 at 4:46 AM. Helped by DAVE IRVINE.

My vehicle broke down after dumping too much money into it, so I wasn't in the position to purchase a new car but went to karmart after speaking to Dave and we drove away in a brand new car that we love at an amazing price. I will definitely give you my business again. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

One happy camper

By Frontier 4x4 on 4/30/2018 at 6:39 PM. Helped by David Irvine.

Was very comfortable and enjoyed my first vehicle buying experience at a well known dealership thanks David Irvine for a great deal amd excellent service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 versa

By Alijsexton on 6/24/2017 at 3:21 PM. Helped by David and Bryce.

We are very young and still have little credit but Bryce and David were phenomenal and got us approved for a 2017 Nissan Versa!! When they mean all credit accepted they surley do mean ALL!!!! Thank you Karmart!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great group of guys

By Leslie L Scofield on 11/5/2016 at 12:18 AM. Helped by David Irvine.

The guys at the shop really helped me when no one else would. Made for a very pleasant visit. And I really love my car and have not had any problems with it

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service!

By maniatissa on 4/26/2016 at 2:15 AM. Helped by Josh Linvog and David Irvine.

From the beginning of my experience at Karmart I received personalized and attentive service. As I live out of the area I was even assisted by Josh in getting my old car home to Bellingham which was an incredible help. He was exceptionally accommodating of my schedule and proved to be highly trustworthy. I wouldn't hesitate recommending to anyone I know the purchase of a car through this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best automobile purchase for both of us

By John and Stacy on 4/6/2016 at 6:05 PM. Helped by Josh Linvog and David Irvine.

We were pleasantly surprised that the purchase of an automobile could actually be a great experience. Not only was the actual purchase painless but, because of Josh Linvog, we feel we are on the road to a better financial future. Which, of course, isn't even what we went shopping for or expected to come with our purchase but we were matched with Josh and for that we are especially grateful. His professionalism and kindness were above and beyond any previous experience we have had. Thanks to Nissan Karmart we will continue to drive Nissans well into our future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worth the drive

By greg bush on 3/26/2016 at 10:40 PM. Helped by Josh & dave.

Was told at 3 other dealers too upside-down in current car with poor credit.Josh went above & way beyond expectations.got car I wanted payments increased $20.knowledgeable friendly,didn't screw me on trade or new price.negotiations were painless.can't believe this place worked a deal where 3 others said only if you want this car or huge down payment. I can't recommend this place or Josh with enough praise.he did what others couldnt.thank you

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great car dealership

By Deairha on 3/10/2016 at 11:53 PM. Helped by Kaila Johnson.

Kaila Johnson is a great sales woman. She is very understanding and works hard on your behalf. I was in and out in less than two hours, and left with the vehicle I wanted. Thank you to all of the staff for helping me get my first car!!

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
3   Quality of Work

Terrible customer service, zero accountability.

By MrsB9749 on 1/8/2016 at 5:27 PM. Helped by Sales manager, service manager, etc..

I bought a brand new Nissan Rogue. 5 miles on it. It was an unseasonably dry winter in Washington, but eventually it rained. Found out the factory had not sealed the car in many spots and ended up with puddles of rain/road water in my brand new car. Wanted it replaced but was told no. Missed a lot of work to get repairs done without so much as a 'sorry for the inconvenience'. Selling point on the car was that they would throw in some free oil changes. Turns out those are provided by the warranty and expire after 20k miles or a year. Was never told that was just told they would throw those in because of their generosity. Have tried to contact management on several occasions only to be ignored or continually passed off and made to feel like an inconvenience. This is the second Nissan we have bought from this dealer, and 4th Nissan we have owned, and they have caused the loss of a loyal customer.

I would not recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Drove Away Happy

By Moose on 9/8/2015 at 1:11 PM. Helped by Shelby, Ted.

This is the first time I have ever had a positive experience at a car dealership (and I'm 57 years old!). My wife and I went in knowing which car we wanted and how much we wanted to pay. We feel that we got a good deal and the experience was positive. Thank yous go to Shelby and Ted. We enjoyed talking to them about more than just the car. We drove away happy.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Stereotype Salesmen Toward Women

By coachgirl on 8/30/2015 at 6:18 PM. Helped by Scott.

If zero stars was an option, that is exactly what I would give this rating. I have been car shopping for a couple weeks now. I am not in need of a newer car, it's merely a want, so I am being extremely particular on the vehicle I seek out (and why shouldn't I). I went to Nissan Karmart yesterday (after driving over an hour and a half to get there) as they had a vehicle I was quite interested in. First of all, the salesmen should have knowledge of a vehicle they're selling. I was told by Scott "this model has the music box, so it definitely does have navigation". I explained to him "not definitely - - the car can have music box WITHOUT navigation" (but this particular model did indeed have navigation). We took the car for a test drive (he didn't ask for my license and when I offered it up, he declined) and I wanted to take the car on the freeway. He took me on a wild goose chase through back roads galore. After I mentioned I wanted to go on the freeway, he stated he was taking us to highway 20 because "the freeway gets a lot of congestion by this exit". Highway 20 maxes out at 50 mph, not to mention there are stop lights. I took the car on the freeway anyway....I am the potential buyer - - not him. When we got back to the dealership I told him I'd like to check the oil. To my surprise, the oil was completely dirty! He then goes on to say that they've had the car since 3/31/15 and that was the last oil change and that it was dark because it hasn't been driven much. I stated regardless if it's been driven, nearly 5 months have now passed since the last oil change. He then went on to tell me that Infiniti's do not need to be changed for 5,000 miles. I corrected him and said that actually, Infiniti suggests an oil change every 3,750 miles and being that he said he was a previous Infiniti owner (twice) I was surprised he didn't know that. Once I spoke up, he quickly backtracked his comment to 5,000 miles. Despite his lack of knowledge and assuming because I am a woman, I will know nothing, I was still interested in the car....contingent on an oil change. I also advised him that after an oil change, I would need to take the car to Infiniti for a full inspection. He then wanted me to sign an agreement that if they changed the oil and Infiniti gave a clean report, I would buy the vehicle on our agreed numbers. After they gave me an insulting lowball offer for my trade, I politely declined and was ready to walk. Once he realized there was no deal, his attitude became extremely rude and argumentative. Scott not only insulted me (told me I was nitpicking, insinuated that I was over reacting on wanting an inspection since the car is still under warranty and challenged me on previous offers from other dealerships that I have walked away from) but he treated me with such disrespect. I honestly believe if I were a man or if I had walked in there with a man, the treatment I was given would have been the complete opposite. These imbecile's should not judge a book by its cover. Just because I am female does not suggest I have no knowledge on cars. Actually, it's quite the opposite and I do know cars and know what to look for. He realized as such and it infuriated him. I would encourage anyone in the market for a new/used car to steer clear of Nissan Karmart. Save yourself time and sanity.

I would not recommend this dealer.