Dealer 2-Year Rating

Overall Rating

2.2 / 5
Customer Service
3  
Friendliness
3  
Overall Experience
1  
Price
3  
Quality of Work
1  
Service
2.2  

Dealer Reviews

Show:  

Overall Rating

2.2  

3   Customer Service
3   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Repeated failure in attempted repair

By Sean P on 11/30/2018 at 4:20 AM. Helped by Carlos G., Ricardo O..

My wife and I happily purchased 2017 Kia Sportage at Kearny Pearson KIA in July, 2016. However, we had to have the welding repair done on the chassis body to eliminate creaking noise at their Service Center last August and January. The crazy creaking noise has come back again. But this time the noise is even worse than ever before, making it unbearable for us to drive. This is not acceptable by any means for this two-year-old car. So now my wife and I are utterly frustrated at the fact that two previous welding repairs not only failed to take care of the problem but also made it even worse. This repair was the second repair work done since the first welding repair in Jan. 2018.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best ever

By Mary Waahila on 7/18/2016 at 2:57 PM. Helped by Dont remember.

I bought my Kia Sedona 07 years ago and had nothing but the best of Care Service friendship that a customer could ever ask for and I will be back cuz it will be my third Kia and Max is my service guy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Donjie and Brandon, they did a good job, we worked out a...

By JoelBenjamin on 1/17/2014 at 11:16 AM. Helped by Donjie and Brandon.

Donjie and Brandon, they did a good job, we worked out a great deal! I am definitely going to recommend them to my family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brian was very helpful. He knew his car facts and...

By JacobSantos on 1/11/2014 at 8:20 AM. Helped by Brian.

Brian was very helpful. He knew his car facts and wasn't pushy. Thank You for your great customer service, I will definitely going to recommend you guys.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

All smiles. This is the place to go and Marty is the...

By VirgininaKrystal on 1/6/2014 at 7:00 AM. Helped by Marty.

All smiles. This is the place to go and Marty is the person to see. I was very apprehensive to come in here and buy a car all by myself, but I was also very determined to do it. Marty held my hand and assured me he would work with me to get me in a car today. He did it. The last time I purchased a car it took the other dealership 3 days until I could drive my car home. I even came in with a preapproved loan. Not here...I walked in and Marty worked his magic. It was a truly amazing experiance. I will be coming back and sending anyone I know looking for a car this way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Martie was amazing! Very very helpful! He made my buying...

By HeatherMcDonald on 1/4/2014 at 5:53 PM. Helped by Martie.

Martie was amazing! Very very helpful! He made my buying experience an amazing one. I will keep coming back to work with him for sure!

I would recommend this dealer.