Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By PaulaC on 2/6/2018 at 12:02 AM. Helped by Curtis.

Curtis did a great job thru the whole buying process! I would recommend Curtis and Keller Brothers to anyone who wants great service. I had a very prositive experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant, helpful, knowledgeable

By coachpisco on 1/16/2018 at 8:38 PM. Helped by J J Suk.

JJ Suk took us through the process of purchasing a used car from the time we met him, until the time we pulled off the lot with our Fusion Hybrid. He was very easy going and never pressured us once. (I hate pressure guys). JJ was unique. We just got the feeling he was really concerned about getting us the right car, and when all was said and done, he did. He was with us all the way. He had answers for our questions before we even asked them. (example: "JJ, we need a second set of keys." He had them in his hand and gave them to us. "JJ, there's no owners manual in the glove box." He had already marked it down to have one sent to us.) An excellent salesman, who just made things very easy and nice for us to purchase our car. He explained everything about the technology inside the car, and we felt like we could operate most of the "techy" things when we left the lot. JJ Suk is a great model for the Keller Bros. dealership. He's positive and makes you feel at home. I'd buy another car from him in a minute, trusting his judgement and suggestions. He's the kind of salesman that other salesman should copy. Thanks, JJ.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shopping for a truck

By Ali y. on 7/11/2017 at 8:27 PM. Helped by HI Suk and Mike in finance..

We work with JJ at Keller Bros. and was so happy with the way everything went. We will reconmend Keller Bros to all our family and friends. This was by far the best dealer we've ever dealt with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

F150 Limited

By 678klm on 7/11/2017 at 8:10 PM. Helped by JJ Suk.

We had a pleasant experience dealing with JJ Suk. He was experienced and knowledgeable in the vehicle we were interested in. Would buy from him again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By msyoung on 7/4/2017 at 2:02 AM. Helped by JJ Suk, Danielle Gochenaur.

Thank you to the entire Keller Bros team for locating a beautiful Expedition and providing us with another seamless car buying experience! We have been buying cars from Keller Bros since 2008 and will continue to do so. The customer service from every aspect is exceptional! Thank you Keller Bros!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Service

By k9ziggy on 7/3/2017 at 11:28 PM. Helped by JJ Suk.

This is my second purchase with Keller Bros and with JJ. The entire staff was once again very welcoming and friendly, going out of their way to make this a great experience. JJ listened to my needs and offered up all my options, never making it feel like a "sales event". I couldn't be happier with my new truck or the service I received. Thanks again!

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great Sales man

By Veedubnut115 on 7/3/2017 at 8:54 PM. Helped by JJ Suk.

I just purchased my third car from Keller Brothers and JJ Suk. He has always treated us well and there is never any pressure. I will certainly be back when ready to replace the wife's car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Wonderful Experience

By justins on 6/17/2017 at 4:46 PM. Helped by JJ Suk, Matt, Danielle, Jeremy, Chad.

Everyone at Keller Bros Ford in Lebanon was welcoming, friendly and helpful. I spoke with J.J. Suk on the phone prior to arriving at the dealership. When we arrived we were greeted by Danielle who helped us start our search for a new explorer. My test drive with Matt was nice and informative. After some searching and negotiating we decided a "new" explorer wasn't in the cards for us. JJ was extremely helpful in finding a used Explorer that not just met, but far exceeded our expectations. The entire sales team was helpful from the moment we walked in the door until the moment I drove our new vehicle off of the lot. I look forward to future interactions with the service department and the sales department in future searches for a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By Jwolfe on 6/15/2017 at 12:03 AM. Helped by JJ Suk.

JJ is the best salesman I have ever dealt with. No pressure and very patient with my questions. I would definitely buy from him/ them again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Went out of their way!

By Frank H on 6/5/2017 at 10:50 PM. Helped by J J Suk.

They went out of their way to get the exact vehicle I wanted, and in a very timely fashion, plus a fair deal too. Can't beat that.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Rainy Saturday shopping

By Wise decisions on 5/17/2017 at 5:33 AM. Helped by JJ Suk, Jeremy and Chad.

We knew we need a newer SUV. Car shopping is not our idea of fun. We decided to stop in at Keller Bros. Ford to check out their inventory for a used SUV. We met with JJ Suk. He took the time to really show us the SUV that met our needs. I mean more then just your run of the mill test drive. This vehicle has lots going on. We got a fair amount for our trade and met some other fine folks who helped pull the deal together. This was by far the best experience we have had when purchasing a new car, truck or SUV.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Felt No Pressure

By john on 4/21/2017 at 11:37 AM. Helped by JJ SUK.

JJ was easy to work with. He explained everything in detail. He made sure I was satisfied with the sale. Hope they get involved with USAA for my next vehicle purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest service department~

By LTVLife on 4/11/2017 at 11:46 AM. Helped by Tim Walter.

HONEST service department! Yes, I have Canadian plates on my Ford Transit based RV. I was truly treated the way a family owned, do the right thing, dealership is operated! So many thanks!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience
5   Price
5   Quality of Work

Detailed​ and thoughtful

By Yunginger on 3/31/2017 at 6:19 PM. Helped by JJ.

I am very satisfied with the whole buying process! I will recommended them to my family and friends. The dealership made my situation easy to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Dealership

By SUV on 3/28/2017 at 12:39 AM. Helped by JJ Suk.

I stopped in to look at an SUV one evening i didn't have much time. JJ got me in and out quick. I bought the SUV 2 days later. Great place and great sales guy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By yeleyfan76 on 3/20/2017 at 4:35 PM. Helped by JJ Suk, Mike made the paperwork quick and simple..

Our experience at Keller Brothers was excellent. JJ our salesman was great to work with. The entire staff there made things easy. We drove 85 miles out to Lebanon, but would not hesitate to do it again the next time we are in the need to purchase a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Proud owner

By Happydriver123 on 3/1/2017 at 9:45 PM. Helped by JJ.

I just purchased my third vehicle from Keller bros ford. They seem to always have what I'm looking for. JJ was very pleasant to deal with, he treated me with respect and he wasn't pushy at all.I will definitely return for all my vehicle needs. Thanks to all involved.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Satisfied Customer

By Kevin Kreiser on 3/1/2017 at 12:59 PM. Helped by JJ Suk, Danielle.

Picked up our ordered F350 Platinum dually. Had a great experience from order to delivery. JJ Suk and the team at Keller Brothers Ford made the process easy. Would definitely recommend that anyone looking for a vehicle go see JJ Suk at Keller Brothers Ford in Lebanon.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

everything went smooth, no pressure

By Greg&tammy on 12/2/2016 at 1:34 AM. Helped by JJ is a great salesperson. Chad made the paper work simple and quick.

I enjoyed the whole experience. JJ was awesome. Very informative and friendly. I would recommend JJ and Keller Bros. to everyone.The whole process was great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Keller Bro. is a must try

By Happywewent on 11/30/2016 at 1:43 PM. Helped by J J Suk.

We bought an escape in 2009 from Keller Bro. from a dealer named JJ. My wife hates salesmen and we went to alot of dealerships with no specific vehicle in mind then we ran into JJ. We are now into retirement mode and went for another escape. My wife loves it so much we kept the old and bought a new one. She would only go to Keller Bro. Ford and only if JJ Suk was there. She got her wish thanks JJ.

I would recommend this dealer.