Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always helpful when I go to Kelly Nissan for service

By margreta on 10/19/2019 at 7:48 PM.

Larry and Rich are great! Always helpful with my service and helping me to understand what might or might not be needed. Service is prompt as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Class Service

By hrh7 on 10/19/2019 at 5:51 PM.

My appointment was easily made online. I was early, but taken in right away. All that I asked to be done was done, as well as my prepaid maintenance service. Staff were all friendly and courteous. The service was done sooner than they expected, which I appreciate. All work was explained as well as the inspection results. The waiting area is spacious and comfortable. I am very happy with Kelly Nissan; it's perhaps the best dealership I've been associated with. Larry Hughes is top-notch.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Review

By Jameslacey6 on 10/18/2019 at 6:05 PM.

They did all they were supposed to do in time said would be done. Friendly staff! Felt welcomed by all. Like the fact they was car as well even on a rainy day!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2020 Purchase

By Sporttyjjack on 10/18/2019 at 2:37 AM.

Going to Kelly was a great experience as I wanted to get into a new car. I was tied between the Rogue and/or purchasing a new 2020 Altima? Well, after discussing my options with Salesman -Rich Kinsey, and his professional understanding of my needs, he allowed me to weigh out my options and assisted me with making a great purchase! Very satisfied with my Altima and would recommend stopping in a visiting Kelly Nissan for any of your new or used auto needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By ElizabethKL on 10/17/2019 at 5:05 PM.

I’ve spent the past month visiting dealerships in the area looking for the right car and I’m happy to say Kelly Nissan was my final stop. Looking for a car is a stressful experience and it’s easy to feel like the people you speak to at them aren’t looking out for your best interests. However, from the minute I walked in everyone made me feel very comfortable and I never once felt pressured. Evan DiSora was genuine, kind, and incredibly helpful from start to finish.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

overall good service

By pablo on 10/15/2019 at 9:40 PM.

the service was overall good service with everything i would recomend my family and fridens and neighbors good service by your sales person oscar santiago very helpful with all questions and answers

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So easy!

By haley martin on 10/15/2019 at 1:29 PM.

I needed to get a new car quickly and they helped me do just that! They didn't push anything on me and only showed the cars I was interested in! I was able to get a 2017 in my price range with all the extras I was looking for. Made my first car buying experience very pleasant!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satified Customer

By MY on 10/14/2019 at 5:50 PM.

I love Kelly Nissan of route 33 Evan and Mike are very good salesmen. I love family working together they are very nice, knowledgeable about the cars on their lot. They made me and my husband feel very relaxed and comfortable during the buying process. Evan is wonderful he really cares about what your looking for in a car.Nissan of route 33 is the ONLY dealer I will go to get a car. I'm telling all my friends to go there. One stop car shopping you will be very pleased with your experience. Thanks Mike & Evan..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Mike L. on 10/14/2019 at 4:40 PM.

Saturday's experience was excellent. The staff was friendly. They got me in and out as quickly as possible. They were very punctual. They were actually waiting for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used car purchase

By KT on 10/14/2019 at 4:10 PM.

Excellent and very accommodating service from salesman Eric Sparrow and all of the staff at this dealership. I appreciate all questions being answered timely and accurately.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you!

By Bree Fehnel🙂 on 10/12/2019 at 8:48 PM. Helped by Dmitri Shvets.

Thank you, Dmitri Shvets for helping us find the perfect car for “ me “ ( the wife) . Thank you for taking the time to ACTUALLY listen to what we were asking for. Thank you for not being pushy through the process !! Thank you for being so knowledgeable about the Rogue which was the cherry on the top! This is the first car buying experience that I am excited to share with everyone I know ! And I DEFINITELY will!! Keep up the great work Dmitri Shvets & thank you so much for being you!Thank you to Michael Salavati also for taking the time to chat & keep the ball rolling through the paperwork process!! Kelly Nissan on route 33 is a great “ experience “ if you are looking to purchase a new or used car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Servixe

By Mike on 10/12/2019 at 6:49 PM.

Came in for 30k mile service. Larry was very professional and friendly, service was great and the service area was clean and neat. Thanks for a job well done

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Kelly Nissan

By Diane on 10/11/2019 at 5:30 PM.

Don’t have a bad word to say about their service department. Would recommend them to everyone!!! Best service department I’ve ever dealt with in my lifetime.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

IN AND OUT IN 90 MINUTES

By Nissan on 10/11/2019 at 9:47 AM.

I hate waiting around a dealership so I asked how long it would take. Mike advised give us 90 minutes. I then went for a walk to Walmart/Wegmans and came back to find all was done with my car. It was even washed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall

By Pasco JM on 10/9/2019 at 6:44 PM.

While there for a recall, we saw a 2019 Roque that we liked. It had more room than our Roque Sport.. Every one from the Service Department to sales was friendly and professional.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Rich Kinsey was a pleasure to work with

By Megan Smith on 10/8/2019 at 1:41 PM.

Rich Kinsey was an absolute pleasure to work with. He heard my needs and ensured we got to the price comfortable for my family. He also showed us all additional options for warranties that will ensure my car is covered until necessary. He was very informative about not only the vehicle but also the products that Kelly Nissan offers directly. I would highly recommend any and all family and friends to work with him in the future! In additional Mike from finance was also very friendly and informational with the warranty options.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

OUTSTANDING Purchase experience

By dolphins13 on 10/7/2019 at 11:32 PM.

This has been my 18 car purchase with the Kelly dealerships and they all are outstanding. I would highly recommend this dealership for your next car Lease or purchase

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

The best dealer and service I have seen so far. They took...

By CG on 10/7/2019 at 4:25 PM.

The best dealer and service I have seen so far. They took care of my problem which was pretty delicate since my safety was at stake. Thanks to Rich!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Battery Replacement

By Vjreilly on 10/7/2019 at 1:18 PM. Helped by None of the above, but a female..

I called up and she said come on over. The situation was assessed and though it took longer than I expected, the work was done well and everyone was friendly and professional.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Efficient

By mdallen320 on 10/6/2019 at 6:01 PM.

Traded the Altima we bought 3 years ago on a brand new 2020 Altima. Beautiful car, easy to deal with. We would definitely return in 3 years if my wife wants a new one. Rick is a very knowledgeable representative of Kelly Nissan.

I would recommend this dealer.