Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New All Season Tires at a good price

By Rob on 1/21/2018 at 5:34 PM. Helped by Parts Dept, Service Writer.

My Impala needed new tires. The Parts Department at K Barrett will meet or beat any competitor's price. Able to get a very good price on Continental Mud/Snow All Season Radials. Stopped in with price quote, went to the Parts Dept Window, they checked their source, and in less than 5 minutes the tires were ordered. Went to the service desk, made my appointment for their installation, and was set. On day of installation, left my car with the service department at 8 AM, took their shuttle ride home, and was picked up at 11:30 and back at the service dept and done and back on the road by noon. Excellent! I will also receive free tire rotations at K Barrett as well - additional savings! I really think the Dealership makes reasonable efforts to overcome the stigma that dealerships have high overhead and therefore high prices. If you do a little homework or prep time, they will work with you and give you a good value with some pretty good workmanship by their techs too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

1st Class Service Department

By Tracy on 12/13/2017 at 9:05 PM. Helped by Freddie.

Barrett's service department sets the bar really high. First class service team makes me feel important to them no matter how big or small my service needs are. I am sad Freddie's retiring but I am confident that he will train his replacement in the "Barrett Way"

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Silverado

By Capt.D17 on 11/13/2017 at 1:05 PM. Helped by My sales consultant was Josh.

I have purchased 7 Silverados from 6 different dealerships in the past 21 years. I would rate Ken Barrett Chevrolet Cadillac at the top of my list to purchase # 8.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By Amy Gromlovits on 10/29/2017 at 12:06 AM. Helped by Eric.

Eric was an excellent salesmen. The service department was fantastic and very friendly. Eric showed me two different SUVs and listened to what I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leased a Bolt EV

By BoltEV on 10/3/2017 at 10:12 PM. Helped by Eric, Dana, Todd.

My Sales Professional Eric and his manager Dana were an absolute joy to deal with when picking out my wife's brand new Bolt EV

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Rjp54 on 10/2/2017 at 2:34 PM. Helped by Service manager.

Highly recommend Ken Barrett's service. Appointment time honored and service completed quickly. Waiting area comfortable and all staff we came in contact with were friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase Experience at Ken Barrett's Chevrolet

By Phone on 9/7/2017 at 8:24 PM. Helped by Russ Betters in Sales.

The purchase experience at Ken Barrett's is exceptional. Not only is it easy...it is friendly with all the Sales Staff especially Mr. Betters. He explains in detail certain characteristics and features of the vehicle. Prepares the paperwork and makes the final signing of all the documents as simple as can be. The experience provided me completely justifies me in telling my friends they should check out our local Chevy dealer for a great purchase experience at a great price. Thank you Russ!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Evaluation of our salesman.

By Penmaler on 6/6/2017 at 10:10 PM. Helped by John assisted in programming our phone..

Bob Mullen is always well informed about the new features of the cars he sells. If he can't answer a question he finds someone who can. His attention to detail when it comes to the final paperwork is amazing. Everything is in order and ready to sign.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing professional sales department

By Nicoli on 10/1/2015 at 5:41 PM. Helped by Dana, John, Bob, Russ, Tod, Penny.

I just wanted to say that I always get fantastic service here, I have bought 4 vehicles from Ken Barrett Chevy, the salesman our easy to deal with and very understanding and the managers don't hide in the back like I have dealt with at past delerdhips. The service department is great to they even work on my wife's Volkswagen we purchased there also they always have free coffee and popcorn!

I would recommend this dealer.