Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great purchase

By THEMIDGE27 on 7/17/2019 at 6:11 PM.

Very happy with the purchase of the used Altima. From the car itself to John our salesman and the finance gentleman. Very good experience all around.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

fast, efficient, friendly and professional

By DVC.COOPER on 7/17/2019 at 12:30 PM.

good experience at KGN Service in Medina. All work was performed to my expectation, I wasn't pressured into service that I didn't need, I was offered a nice loaner car while I waited on my vehicle to be completed. Service was prompt, friendly and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you for your service

By Nissan user on 7/17/2019 at 2:53 AM.

great service from everyone at the service department. check in was quick and easy. The work was well explained and precise. They were a pleasure to do business with.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great deal great people.

By CHRISTOPHERSIATRAS on 7/16/2019 at 11:46 PM.

This was the first time buying a car was enjoyable. I would buy my next car here. Love the Nissan Maxama Platinum that we bought. Very good looking and sporty.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

New Lease

By kelly125 on 7/16/2019 at 11:07 PM.

Our experience with Ganley Nissan began with an unfriendly call from a sales rep, however, once the manager took over, the experience was much better. The manager was willing to work with us over the phone and set us up with Mike who met with us in person. Mike made sure we had as much paperwork done ahead of time to make the process quick and easy. Although there was an initial discrepancy with pricing between what was agreed upon on the phone and in person, the manager on duty was able to adjust the price with very little hassle. Overall, a good car buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Knowledgeable and approachable

By CLESUEZQ on 7/16/2019 at 6:13 PM. Helped by Tony R.

Mike L was so very patient and kind. In fact, everyone there was. Mike took the time to show all new features on Rogue and we sat down and worked together to make a deal. Excellent customer service and will definitely recommend

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By sbrown6996 on 7/16/2019 at 5:23 PM.

AC on driver's side was intermittent. Tigh, the service rep, got me right in, advised the repair might take some time, provided a nice loaner and still got my repair done the same day. I have never been disappointed with Ganley Nissan/Medina.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Radio repair

By sbbradley7 on 7/16/2019 at 4:33 PM.

The Ganley Nissan service department takes care of their customers better than BMW. Tigh and his staff are the reason I will only buy my next car from Ganley Nissan. JOB WELL DONE!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good people, great service

By DENITAROCHELLE on 7/16/2019 at 3:58 AM.

John Arendash and the whole team was great. They went above and beyond to get me in a car. I thank them all. I left driving on a cloud

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Oil Change

By KMEYER2 on 7/15/2019 at 9:55 PM.

Service person (Vince) was very professional, attentive and answered my questions. The vehicle was done on time and the price is reasonable. My only complaint is the service area is uncomfortable and somewhat noisy.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Car maintenance

By LEWISBROWNPA on 7/15/2019 at 8:05 PM.

Service was pleasant, timely and efficient The waiting area was comfortable and the cashier was friendly Got a chance to say hello to the lady who I purchased the car from..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Tier Service!!!

By SRPOWRD on 7/15/2019 at 6:21 PM.

The service at Ken Ganley Nissan is top notch! They are fast, friendly and always deliver! I highly recommend the team over there!! They have a great sales team too. Go see the guys at KGN for all your vehicle needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast in. Fast out.

By niceyard on 7/15/2019 at 4:42 PM.

I arrived a few minutes before the scheduled time. Talked to Vincent and confirmed the service needs and an area of concern. Took our Rogue right in and the service was completed, with the vehicle ready to go in less than 90 minutes. And free WiFI let me work while I waited. A new part was ordered and we're just awaiting it's arrival to schedule replacement and hopefully resolve the cause.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A good experience

By MSPOONER18 on 7/14/2019 at 8:19 PM. Helped by Devon.

I wanted to purchase a new car. Nothing makes me happier than to have things move quickly in my life so I can move forward and play. I wanted to walk out with the new car. That's exactly what I did. Bryon listened to my needs and I appreciate that.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great place to deal with

By JRAUTO111 on 7/12/2019 at 2:47 PM. Helped by connor.

great place to do business with . my salesman Connor was very good and helpful with all my questions and honesty . I have trained many auto salesman in my day and he was trained very good.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Oil Change and Tire Rotation

By Bianca on 7/11/2019 at 5:51 PM.

Great crew over in Medina. They were very friendly, professional, and explained everything well. I was only there for an oil change, but they took great care of my vehicle and took the time to talk to me and walk me through everything they would do. I like that they have a board in their waiting area that shows your car's progress as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By NIcole on 7/11/2019 at 4:24 PM.

Mike in service always takes great care of our cars. We have been going to him for years and is one of the reasons we keep buying Nissans.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By INFO70 on 7/10/2019 at 4:27 PM.

Ganley got us the deal that other dealerships couldn’t. There vehicle stock was great and made it easy to determine the right car for us

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By MATTHEW.LEFEVER on 7/10/2019 at 4:16 PM.

Relocated from New Jersey. Seamless transition of services from NJ to Ganley here in Medina. Great experience from start to finish. I would recommend to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change and Inspection

By RALEACH on 7/8/2019 at 8:25 PM.

I brought our 2006 Murano in as usual and had the tires rotated, oil changed and it was all done in less than 20 minutes!! Greg Job!!

I would recommend this dealer.