Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.9  
Service
3.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Purchase

By Sepie55 on 4/19/2019 at 8:33 PM. Helped by Jeannot.

Jeannot Ducheine was a great and enthusiastic salesman. I would recommend him to my friends and family! 😃 he gave great customer service all wits smile and great prim!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience in buying my 2nd Jeep

By rileydog2 on 4/17/2019 at 2:06 AM. Helped by Hector Collado and Jorge Brito.

This dealership has a great communications protocol and excellent staff. I worked with Hector Collado and Jorge Brito. No pressure just the facts and always upfront. Today, I purchased my 2nd Jeep Wrangler in 3 years here at Kendall. Very comfortable and no pressure as well as a great inventory. Thank you to the entire staff on a deal well done. High praise guys!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Once again they delivered

By Truck Guy on 4/14/2019 at 12:40 PM. Helped by Marc Chapman, Angel Garcia.

After loosing my truck in an accident, I went to see Marc Chapman and Angel Garcia once again. All I can say is that they delivered what they promised. I got into another truck with an excellent monthly payment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Rajivrosado on 4/13/2019 at 3:25 AM. Helped by Ivan G. And Wilfredo R..

I was looking to trade in a vehicle I was upside down on, I went to planet dodge which is a bigger dealership because they have an ad saying they were having a buy back event where they were paying $4,000 over kbb so I took my car and not only were they rude, but they were offering less than Kendall dodge. I came back and spoke with Ivan G. Who helped me get out of my old car and into a brand new car. Thanks to Ivan and the team over at Kendall dodge for a great experience.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Sneaky tactics, truly disappointing

By Marc S on 4/9/2019 at 1:22 AM. Helped by Howard Wollaston, Angel Garcia.

I've been looking to buy a new Ram for almost 8-9 months. I checked back with them during this time since I had a current lease and needed to trade that in. I've purchased 4 cars from their store over the years so I "thought" I had a good report with them given my business. The new truck I bought had a bedliner clearly written on the sticker among many of the options. I also negotiated $200 back for a trailer brake since it didn't come with one. No problem they said, deal was done. I hadn't noticed the bedliner wasn't in the truck, but when I got home, I reached out to the salesman. He called me back the next day and I explained. He said "there won't be a bedliner." I asked why not, it was clearly on the sticker. He said "the price you paid wasn't on the sticker either". Wow. At no time did they tell me they were taking things off because they needed to discount the deal to meet my payment. I've also never received the $200. I would've scored them on all of their internal ratings poorly as well, but the salesman snuck that paperwork in showing all 10's when clearly he didn't do anything but lose my future business. I reached out to the manager and explained via email and never received a reply. I buy a new car almost every 2 years and trust me, don't waste your time or money with this dealership.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome dealership informative and honest

By Jeep3 on 4/6/2019 at 8:57 AM. Helped by Jose Ivan and Felix.

I had a wonderful experience purchasing a beautiful 2019 Jeep JL ... after a long search for my 3 rd Jeep ! Pleasure meeting Ivan and Jose manager also Felix was very personable on the phone to help find me a Jeep... 👍 #1

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By MAG on 4/2/2019 at 2:28 AM. Helped by Mike Barcelo.

we entered the dealership with a specific vehicle in mind to purchase. We met with Mike Barcelo. He was able to identify a certain number of cars that would match our requirements. Knowledgeable and direct purchase made easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By JCab on 4/1/2019 at 1:13 AM. Helped by Mike Barcelo.

We had a great experience at this dealer. It was our second purchase there. The staff and our salesman, Mike Barcelo, was great. I recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Sales People

By cubanmetal on 3/7/2019 at 11:38 PM. Helped by Victor Leppez.

Great Sales people. They work with you. Almost certain to get out with a good deal. Víctor Leppez is a great salesman. He fights for a good price and he is one of the nicest guys I've met.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience. Excellent employees

By JaquiD on 3/18/2019 at 2:57 PM. Helped by Mike Barcelo, salesmen.

I had one of my best experiences at Kendal Dodge trading my Jeep Compass 2016 for my new Compass 2019. Mike Barcelo is great employee, excellent salesman,professional, and friendly. He helped me with my best deal and I am sure he is going to help you with your new car too. Thank you Mike.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great deal

By Olivera on 3/18/2019 at 2:09 PM. Helped by Mike Barcelo’.

Mike Barcelo’ great employee who’s properly oriented towards customers satisfaction. He went above and beyond expectations while helping me in choosing my car. He was able to find me the perfect deal. Thank you Mike!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Amazing Inventory. Excellent Staff.

By Abe on 3/16/2019 at 10:01 PM. Helped by Andrew (Salesman) and Alberto (Sales Manager).

I had an amazing experience at Kendall Dodge. They have an amazing inventory and a very professional and friendly staff. Looking forward to purchasing my new truck with Kendall Dodge.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Yami P on 3/15/2019 at 12:52 PM. Helped by Angel and Sam.

Angel and Sam were incredibly helpful and patient when making our purchase! They really go above and beyond to make sure the buyer experience is the best it can be. Thanks again guys!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Very good experience

By Rob on 3/4/2019 at 8:29 PM. Helped by Lemi (salesman) and Chris (finance manager).

The folks (Lemi and Chris) at Kendall Dodge Chrysler Jeep Ram made me feel at home. I couldn’t be happier with my new Jeep.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had a very positive experience.

By chachi on 3/1/2019 at 1:04 AM. Helped by Nick Alfonso.

I had a great experience at Kendall Dodge Chrysler. I had in mind exactly the car I wanted to lease and the price I can afford. My sale representative Nick Alfonso was very professional and patience with my needs. I was very satisfied with his service I will definitely recommend Nick Alfonso to any friend or relative that will be looking to lease or purchase a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Elated

By Jeepchristy on 2/26/2019 at 3:26 PM. Helped by Mike Barcelo.

Came in just to check out used Jeep Wranglers, left with a 2019 new Jeep Wrangler, who would’ve thunk lol. I appreciate the team there, they got me into my Jeep and I couldn’t be happier! Mike Barcelo, @isalejeeps on social media, thank you for your extended time, check him out people. He really feels like family after 7 hours of getting to know him lol. You’ve got a customer for life!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By Domfatcat on 2/25/2019 at 6:57 AM. Helped by Angel Garcia.

Came in with a car in mind and what I wanted to pay. Left with the car and payment I was seeking . They were reasonable on every aspect of my deal and great customer service. Angel Garcia was my sale person and I have recommended him to all my friends and family. Great staff from , sale person, to managers and to Finance. Highly recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great experience

By Saumell on 2/17/2019 at 11:53 PM. Helped by Marc Chapman.

Our sales rep Marc Chapman was very professional, great customer service skills, went step by step with us regarding the car details, I recommend going there.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The Repair Shop Is First Rate

By Rob Donn on 2/15/2019 at 9:03 PM. Helped by Pepe.

I have had my truck serviced at this dealership for several years. They always are prompt and professional and they can be counted on to repair my truck in a way that pleases me. Which is the reason that I have returned to them through the years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Sales Experience

By jennifer.rivera.39 on 2/9/2019 at 1:57 AM. Helped by Howard Wollaston.

I found a car online that I really liked, it was late at night but we called the dealership number anyways just in case someone was still there. We got there at 9, and they close at 9! I am forever grateful for Howard he stayed waiting for our arrival, gave us very thorough information about the vehicles history, he came out with us into the cold weather allowed us to see the vehicle inside and out and even let us test drive it. (All this past closing time) He took great care of us! This is the best experience I have had, buying a car. I definitely recommend this place for anyone trying to buy or even just looking around.

I would recommend this dealer.