Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4.4  
Friendliness
4.4  
Overall Experience
4.3  
Price
4.1  
Quality of Work
4.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent dealership

By Yali_m13 on 1/5/2017 at 5:04 PM.

Kendall mitsubichi is and excellent dealership . Everyone in the locations is really friendly .The sales person Luis Valdes and the management Kiamy Perez Really help their customers.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

keep coming back.

By Joseph N on 11/12/2016 at 5:46 PM.

have had my last 3 vehicles from here with no issues so I keep coming back. just got my 4th vehicle, a 2016 Mitsubishi Outlander and the Sales man Jesus Gonzalez made our experience pleasant from beginning to end. Helped us with an unexpected issue and helped us drive out in a new vehicle. Thank You Jesus G. and Kendall Mitsubishi.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Don't trust in this people

By US533 on 11/7/2016 at 6:48 AM.

I was there watching some cars and when I was there a very sad situation happened to me, and they abuse of my vulnerability letting me know that they'll help me to buy a car in a great price and lower payments, they do all the paperwork also the trade in of my old car. And 1 month later when I receive alls the paperwork I see that they sold me the car really expensive and very hight interest also hight monthly payments! I feel like I lost in this business my old car, and I get a very expensive price for the new car non corresponding to the model and the year. Don't trust in this people! I think Mitsubishi is a great company and they need to be carefull with dealers like this.

I would not recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

friendly

By Marie Andrade on 10/23/2016 at 11:40 AM.

I really dread going car shopping but this time I was happy with the car, the price and the proffessal dealer. This this the first time going to kendall mitsubishi and the dealer was welcoming and helpful in getting what we were looking for and got the paperwork done in a fast way. I would recommend going here when looking for a car it was a really great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

See Berny Alonso!!

By Elle82590 on 8/13/2016 at 9:53 PM. Helped by Berny Alonso.

I had the best buy buying experince thanks to Berny!! He is not your typical car salesman, he was patient, kind, and without his help I would not have walked away with the car I wanted at the price I wanted. The entire Kendall Mitsubishi team was amazing and Berny was the star!! Stop reading...go see him! Also, see Luis Canals, Manager, he was great!! Elizabeth Hernandez

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Tati,car2016 on 7/25/2016 at 4:28 PM. Helped by Renier Del Rio.

Special thanks to salesman Renier Del Rio for going the extra mile to accommodate my needs in getting my new Mitsubishi 2016. Service Dept. was very helpful and friendly. Thank very much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GOOD EXPERIENCE

By ADRIANA CONTRERAS on 7/22/2016 at 3:31 PM.

I HAD A GOOD EXPERIENCE , RENIER HELP ME GET APPROVED ON MY MERCEDES BENS , THE CAR WAS ON REALLY GOOD CONDITIONS AND WITH JUST 30000 MILES. KIAMY THE MANAGER WAS REALLY NICE AND HE HELP ME WITH THE PROCESS. IN GENERAL I AM REALLY HAPPY WITH MY PURSHASE AND I WILL RECOMEND THIS DEALER AND MY SALESPERSONS TO ALL MY FRIENDS. THANK YOU.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy costumer !

By Yaqui on 7/21/2016 at 8:43 PM.

Thank you Kendall Mitsubishi , it was a really good experience and everybody treat me right and respectful and with their help I was able to get the new Mitsubishi Outlander that I was dreaming of ! Keep up the good job !

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Excelente atención

By Gilberto on 7/12/2016 at 1:47 PM.

Revisando en la web vi un par de modelos mitsubishi que estaban en venta en este concesionario. Al llegar me atendió Jesús González quien me brindó una muy buena atención. Compré un Galant 2012 con ellos ese mismo día. Totalmente recomendable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No Hassles, No Pressure.

By Linda E. on 7/8/2016 at 3:38 PM. Helped by Tony Barragan.

Buying a used car in Miami can be sketchy at best. That is why my husband and I elected to purchase from a reputable dealer instead of a private owner or used car lot. We searched online and found our way to Tony at Kendall Mitsubishi and we are so glad we did. We looked at the car we found online but unfortunately we were unable to afford that one. Instead of trying to get us into a financing scheme we didn't want, Tony respected the fact this was a cash sale and found us a car we could afford and it turned out to be the better car for us. Usually car salesmen put on a lot of pressure to make the sale because it's how they make their living and we respect that but it can make car buying a miserable experience and that is just not the case with Tony. He does an excellent job of walking that thin line and that made this experience much more pleasant than we could have ever imagined. After the sale was completed and we went on our way Tony still bent over backwards to answer questions. When we are in the market in the future we will definitely look him up.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Grandes oportunidades encontraras

By luisiucv on 7/6/2016 at 8:09 PM. Helped by mario.

entramos por cuiriosear y salimos manejando con bajas cuotas y un carro del 2014. con mi credito bajo y reciente me ayudaron y sali manejando. la atencion fue excdelente. los recomiendo ampliamente, jesus gonzalez fue mi vendedor y es una persona muy atenta!

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

MI EXPERIENCIA FUE MUY, MUY MALA.

By INGRID on 7/3/2016 at 12:39 AM. Helped by TODOS LOS GERENTES GENERALES DE ESA AGENCIA TODAVIA NO SABEN QUE LAS VENTAS NO SOLO SE HACEN POR LA VENTA SINO QUE ES A LA PERSONA A LA QUE LE ESTAS VENDIENDO. SIN LA PERSONA NO HAY VENTA.

Cuando fui la primera vez con mi hija, nos atendio Reinier del Rio muy amablemente nos fue explicando las caracteristicas de las outalanders con conocimiento y seguridad despues se entrometio esta persona, jesus gonzalez que el se siente que el lo sabe todo no admite replica el solo da ordenes a voz en cuello yo le dije que a mi no me gustaba que me dieran ordenes pero eso a el no le importa sigue igual.. Me toco ir con el cuando estaba probando el coche y estuve a punto de bajarme en la calle, tal era su groceria y su manera altanera de gritar sus ordenes,,,, me senti tremendamente agredida y le dije que si no se callaba me bajaba en ese instante del carro. lo hizo por menos de un minuto cuando di la vuelta para regrezar empezo con su misma majaderia..llegue enojadisima a la agencia. me baje rapidamente y pedi que me devolvieran mis llaves y mi licencia de manejar.... se tardaron lo que les dio la gana y por fin me fui furiosa. Un senor bajito trato de retenerme me dijo que era el consecionario, yo le dije que en ese momento no ib a hablar con nadie que estaba muy enojada.El dijo que me iba a hablar por telefono, cosa que no hizo despues de 2 dias llame pidiendo hablar con el gerente general y me salio este senor Raul Pineda me dijo que el era el que habia salido a retenerme y yo le empese a decir la manera arbitraria de este vendedo tan grocero y el que se dijo gerente general y antes concesionario me dejo hablando sola pues el estaba hablando al mismo tiempo con otra persona y se lo dije que mejor siguiera hablando con la otra persona y colgue.. Volvi a llamar y le pedi a la operadora que me comunicara con el gerente general y 2 veces me paso con una grabadora, volvi a llamar y entonces fue a buscar al gerente general que me dijo que se llamaba carlos perez que como jezuz gonzales les gusta gritarle a la gente yo le dije me estaba gritando y gritando me dijo que no que no me estaba gritando. Entonces le dije que iba a poner una queja en contra de la agencia y me amenazo que si ponia la queja el que iba a salir perjudicado era Reinier que fie la unica persona que se porto decente. Despues me entere que el gerente general se llama Juan Pablo Gil. Esto fue ayer 1o de julio y hoy en la agencia donde arreglan los carros. De la gerencia llamaron a Kiami Perez otro gerente generla y el es muy calmado trato de disculpar todo lo ocurrido yo le explique que me sentia muy maltratada, todos los anteriores gerentes generales a excepcion de juan pablo gil que honestamente no se si de verdad hable con el porque toda esa gente se burlo de mi.. Esa fue mi experiencia "Horrible" en esa agencia Kendal Misubishi

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst dealership in Miami

By Unhappy Customer on 6/22/2016 at 4:04 AM. Helped by Tony.

Charged me 3200 dollars more than advertised price on my car!! I know..its unbelievable! putting it on contract hoping I wouldnt notice along with 899 dealer fee and 800 GAP fee...lied to by Tony who told me that I could refinance in 6 months as long as I paid on time. They act like they are your friends until they make the sale and then when u call for assistance after the sale about an issue with the car, you have to hunt them down to help u! These people are the worst!!

I would not recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

EXCELENTE ATENCION

By HEBERTH on 6/7/2016 at 1:07 AM. Helped by FANNY AMACHE Y TONY BARRAGAN.

La atención de Fanny Amache ha sido Excelente en todo momento, respondiendo de forma inmediata y precisa mis inquietudes. Igualmente La asesoría y la buena atención de Tony Barragan ha sido excelente y muy oportuna. Espero seguir contando con la misma buena atención y buenos tiempos de respuestas durante los requerimientos futuros, lo cual me seguirá motivando en futuras adquisiciones a mantener el vinculo comercial con ustedes.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Very dishonest, unprofessional way to run a major dealer!!

By CesarG on 5/9/2016 at 4:49 PM. Helped by and the Dealer Manager(very short guy)..

All buyers beware of that place!!! Very unprofessional, dishonest persons there. I just bought a 2015 Mirage with less than 12k miles from them. They told me that I was getting warranty since it was a practically new car. I went back to service the car with inn a week because the steering wheel was misaligned and guess what? The mechanics told me that the car was involved in a major accident so the factory warranty was voided. I ran a car fax report and the accident was so bad that the vehicle was disable and towed away. I went to speak to that little nasty midget (the dealer manager) and he just told me that there was nothing they could do..that the deal was done.... what a joke.... waste of time, money, big mistake!!!! I've been driving the car without registration for more than two weeks now because they are not even able to make the proper transfer....... Jesus was nice but the fact the he hided such serious information from me in order to make the sale just makes it dishonest as well.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great people and they do anything for car to drive

By alexv1003 on 2/28/2016 at 9:21 AM. Helped by tony.

Kendall Mitsubishi the sales reps the finance people sales managers they're all amazing very nice good hearted friendly social and always check on their customers and see if they're satisfied overall I give my 5 star rating

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

First time buyer

By Mari03 on 2/20/2016 at 1:34 PM. Helped by Mario Cubas.

Excellent customer service, talked and walk through every detail of the car I was looking for. I would like to give a big Thank you to Jesus Gonzalez and Mario Cubas for their restless effort, for making it possible for me to get my first brand new car. Would recommend without a doubt.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

purchase a new car

By marlenepiaia on 12/28/2015 at 12:42 AM.

The service was excellent I purchase my 2nd car came back for the excellent service ,and the sales part also the finance part done by Kiamy Pérez sales by Jesus Pérez

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best, very kind people, good deal, I got all I needed,

By Vero4827 on 12/14/2015 at 5:31 PM.

I had a very good experience at this Dealer. I was treated with kindness and patience. Finally I bought the car I was looking for at the price I needed. I really recommend this Dealer, thank you very much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service..

By cheffelix on 11/20/2015 at 2:26 AM.

Great dealer. They really try to help you out to drive away in a brand new or used car. Jesus Gonzalez was my sales man and he really helps me out to get a great deal on a fully loaded 2013 hyundai tucson. I will call all my friends and family to invite them to stop by when they need a car. 2 thumbs up

I would recommend this dealer.