Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.4  
Quality of Work
4.7  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Job

By Jaysmith93 on 9/13/2019 at 12:31 PM.

I came in because I was having a issue with my transmission, the guys there were friendly and very helpful! I was super scared because I had just got the car a little bit over a year ago and this was happening. But, they assured me that my warranty would cover everything. Thank you guys for all your help and making it a speedy recovery due to my circumstances. There was a service guy that helped me but I did forget his name. Thank you for helping me with my car and your reassurance things being okay.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Silverado

By Jax on 9/11/2019 at 4:52 PM. Helped by Bill Gergely and john mantes.

Experience was great from start to finish. Bill Gergely and john were outstanding with all the help they provided. I would highly recommend them for anyone looking for a new car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales experience

By Stan on 9/6/2019 at 5:02 PM.

I would recommend Dave Obrien as a salesperson to go to for any new or used car purchase. He was friendly and extremely helpful in working with me on my recent purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

OIL CHANGE and TIRE ROTATION

By DonnaLaman@aol.com on 8/31/2019 at 8:56 PM.

The Service Department is great and they always take me in at my appt time. I never have to wait. People are always very friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very Good Experience

By REC of Greensburg on 8/27/2019 at 5:17 PM. Helped by Reginald R. Little.

Purchased GMC Terrain at Kenny Ross Buick-GMC. Our salesman, Reggie Little, was exceptionally helpful and knowledgeable about the vehicle we wanted to buy. No pressure. Just a wonderful environment all around.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By tprinkey910 on 8/27/2019 at 1:42 PM. Helped by Tobie Kyle.

Tobie Kyle was very helpful when buying my extended warranty for my vehicle. Will definitely buy from this dealership again. Great to deal with and great experience.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
4   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

very good

By FLEX ym on 8/22/2019 at 8:02 PM. Helped by Patrick Strasbuger.

Was very nice experience and would recommend to others. Even if it is an hour drive. The longest time it took was to decide what one to get. So yes very happy so far with the out come.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Happy GMC owner!

By Happy GMC Owner! on 8/18/2019 at 3:14 AM. Helped by Patrick Strasburger, Linda Sundin.

I got a better SUV than I expected with more features than I asked for at the payment I wanted. Very friendly helpful staff. They went out of their way to satisfy me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service and Inspection

By Jan B on 8/14/2019 at 8:16 PM. Helped by Rick Grace.

I arrived minutes prior to my scheduled appointment, and they took me right on time as I waited for my vehicle and I was in and out within one hour.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2010 Dodge Caravan

By countrydog263 on 8/13/2019 at 1:27 AM. Helped by Reggie Little.

Bought a Dodge Caravan from Kenny Ross in Irwin pa. The whole experience was easy and painless.i got a good deal at a discounted price. It's in excellent condition and runs great. I highly recommend anyone who is vehicle shopping, to check out their website and browse. It worked out good for me, and I couldn't be happier.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Getting me a good deal

By Amber419 on 8/11/2019 at 2:44 AM. Helped by Reggie/Jay.

I have always got my cars from Kenny Ross Chevy and never have they let me down. My 2012 Dodge Avenger died on me; we had a great run. Today I purchased a 2012 Nissan Maximum and with the help of Reggie I was able to drive of the lot with my baby. I just want to thank everyone who assisted in helping things go smoothly and I absolutely love my car. Thanks again Reggie!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

new car purchase

By Jackie on 8/9/2019 at 2:16 PM.

We have been dealing with Kenny Ross for several years now. We always receive prompt and good service. Dave Brown is our salesperson and he is terrific. He always gets us a good deal on our Buick Enclaves. We have recommended Dave to many friends and relatives.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Prompt and Efficient Service

By John on 8/9/2019 at 4:24 PM. Helped by Cody.

This morning one of our cars had a completely dead battery. I called Kenny Ross's Service Department and was told to bring the car in if I could get it started. I called a roadside service to which I subscribe and soon after the car was running, I went to the Service Department. I was promptly greeted and the new battery was installed in less time that I thought it would take since I did not have a scheduled appointment - about two hours from the time I left home until I returned home. I couldn't have asked for better service than I received this morning.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shopping for new tires

By grandad on 8/8/2019 at 12:06 PM. Helped by Nate Grosser.

I t was time to buy tires for my 2014 Buick Lacross. I checked a few places and then stopped in at Kenny Ross in Irwin , Pa. I talked to Nate Grosser. He had the tires I needed in stock and was able to fit my car in without an appointment. He also did a complimentary multi point vehicle inspection since I was taking the car on vacation . Thanks Nate.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Transmission replaced

By Chevyguy on 8/6/2019 at 6:43 PM. Helped by Nat Grosser.

My dealings with Nat Grosser was fantastic at Kenny Ross.He did a great job of getting back in my car,he got the warranty to get my car fixed which appreciate alot Thank You

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Trouble with our lights

By Nan on 8/5/2019 at 4:13 PM. Helped by Scott Dooley.

My husband and I couldn’t figure out how to set the bright lights and the daytime/running lights. They were very patient with us helping us figure it out. The first time I drove the car at night I couldn’t get th e brights to stay on without holding the switch. This car is set up different from any other I have owned. Thanks for your help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

overall good expierience

By Aambrose on 8/4/2019 at 3:26 PM.

Good deal, no pressure - willing to work with you to get you what you want (GMC Terrain). Everyone I dealt with at dealership was friendly and helpful.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Inspection

By Jenmom03 on 8/3/2019 at 3:48 PM. Helped by Rick Grace.

Car was dropped off at Kenny Ross the day before for 8:30 am appointment next day! In the past I did it both ways wait for which 2 hrs+ and dropped it off night before waiting all day for it! When the schedule appointment was at 8:30 am! Rick Grace is wonderful! We had a phone call from Rick by 9:18 saying car is ready!!!! Great service guy Rick!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Terlu on 8/3/2019 at 11:01 AM. Helped by Nate Grosser.

Great customer service and friendly staff. Nate was so kind and when my car was done he even walked me to the cashier thanking me for being a Kenny Ross customer.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service is good

By Payingfullprice on 8/1/2019 at 9:25 PM. Helped by Cody.

I always take my Suburban back to Kenny Ross because I believe they know my vehicle better then any other service center. The 25 word end.

I would recommend this dealer.