Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience!

By Josh I. on 9/19/2019 at 7:40 PM.

I had so many questions going through the car buying experience. Quez was very patient and worked hard to get the deal that fit exactly what I was looking for. I couldn’t be happier with the deal and the vehicle I drove off the lot! Quez was a tremendous help and a great guy to do business with. Highly recommend him and the entire staff at Kia Store Rainbow City!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Helped me out more than they know.

By kristopher47johnson on 9/19/2019 at 3:28 PM.

This is my first new car, and I did not know much about new cars. I drive trucks and bikes. So I did not know what I was looking for and the salesmen laid it all out easy for me to follow and i feel comfortable i made the right decision.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had great experince

By falknerwendy on 9/18/2019 at 12:24 AM.

when I got there I was early they took me right away and was real friendly and nice and did know what was going on.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By FLORALTEACHER on 9/17/2019 at 5:47 PM. Helped by Jimmy Beason.

Marshall Layton was great is helping us choose the vehicle we wanted was very professional. Financial transaction went very smoothly as well. Overall a great car buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall service

By ac20smith on 9/16/2019 at 6:24 PM. Helped by Hayley Wells, Doug.

My car needed recall service. I also needed help with deciding on which option to choose on a key replacement. I was given the needed paperwork to order a new key. Everyone was courteous and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great and speedy service!

By joelhaney52 on 9/16/2019 at 6:12 PM.

Well I just noticed my car was due service and panicked! Called the service department up told them I had messed up and they said not to worry come down at 4:30 and they would take care of it! And they did! Thank You!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, knowledge people

By Janet on 9/14/2019 at 6:18 PM. Helped by Lady at reception desk, woman that greeted me in the service department.

Everyone that I was in contact with was very friendly and willing to help me. Each person was knowledgeable of their content area and made me feel confident my car was getting the care needed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Service!

By Rattray72 on 9/13/2019 at 11:29 PM. Helped by Marty Adcock.

The folks at the KIA Store are super friendly and the service is second to none. I have been dealing with the team at the KIA Store in Rainbow City since 2014 and have never been disappointed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome staff

By dbcampbell30 on 9/13/2019 at 1:28 AM.

Had my car serviced and it was smooth and the staff was awesome. We were offered snacks and drinks and we're basically catered to.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly recommended. Great for first time buyers.

By allison.dakotafrost on 9/12/2019 at 9:00 AM. Helped by Carrie Lackey.

Great for first time buyer. Highly recommend Carrie Lackey. Works great and isn’t pushy. Listens to your needs and concerns. Overall great experience shopping

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kia Stinger!

By Sisi2408 on 9/11/2019 at 4:02 PM.

I went into the dealership not expecting to trade my car at all and came out with my dream car!! The team really went above and beyond to make sure I was happy, even transferred the car from another lot the same day! Thanks Blake!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Oil Change

By mistypruitt44 on 9/10/2019 at 4:50 PM. Helped by I’m not sure of names.

We’ve been using Rainbow City Kia for our maintenance on our Soul for years. Some of the nicest people work here. They truly go beyond to help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hate written Reviews

By NURSEDALENE on 9/9/2019 at 8:45 PM. Helped by I don’t know their names..

I hate writing reviews unless something went wrong and everything was fine. I do think that if someone has the Power Protect it should show up in the computer along with the other info about the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and Helpful

By tiffanysulsberger on 9/4/2019 at 6:58 PM. Helped by Marty, and Lady at Front Desk.

The waiting area is great. They offer free snacks, coffee and water. I feel like everyone knows me. Free Wi-Fi is great too! Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wow factor

By dalemda0011 on 9/4/2019 at 5:13 PM.

Awesome to be at your dealership and get my service work done quickly and very efficiently thanks so much you will get my service in the future also I will recommend y’all to my friends and family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My first new car since 1994!!

By Christione on 9/3/2019 at 6:40 PM.

Thank you Blake for helping me get my dream car!! I love it so much!! Everyone was so kind and helpful!! Will definitely recommend!! Love it!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Engine Installed

By stephenb29 on 9/2/2019 at 10:49 PM. Helped by Marty Service Manager.

The service manager was so awesome to help me and work to get my new engine put in. 1st class service and Repair was done ahead of schedule!!

I would recommend this dealer.

Overall Rating

3.0  

3   Customer Service
3   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

It was good service. Not exceptional, but not bad either.

By christi.t.nichols on 8/30/2019 at 5:55 PM. Helped by I do not remember any of the employees' names..

All oil changes are basically the same service, so I was not particularly blown away by the service. The waiting room was comfortable, my daughter and I were offered water and chips while we were waiting. It was a pretty typical encounter all around. Nothing was exceptional about it either good or bad. It was simply average. Adequate.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome dealership

By Rolltide76 on 8/29/2019 at 6:23 PM. Helped by Marty Adcock Cindy Hardy.

I cant express how aweaome the service department is at kia of rainbow city from ms cindy to marty adcock sr they always take care of all my needs

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

safety recall work

By OOOGA on 8/22/2019 at 8:40 PM. Helped by marty adcock.

quick, professional, & friendly service...was very pleased with service. I would recommend Kia of Rainbow City to all my friends & relatives.. I will be using them again for all my Kia needs

I would recommend this dealer.