Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Character Sells

By Djsun on 5/19/2017 at 2:33 PM. Helped by Bri Neely.

I was very impressed with Bri. Her sales approach is very honest and caring. I purchased my new car because of her assistance and integrity.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

i wanted a kia nero

By carolyn l bassett on 4/10/2017 at 11:01 PM. Helped by COREY DUDLEY.

I HAD A GREAT SALESMAN COREY WAS A GREAT SALESPERSON HE WENT OUT OF HIS TO GET ME WHAT CAR I WANTED I AM VERY HAPPY WITH MY KIA

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my soul

By Sheri Hope on 3/30/2017 at 4:22 PM. Helped by Latoya.

All of the Miracle Kia staff were very welcoming and customer friendly, I am absolutely thrilled with my KIA soul, it was at the top of my wish list and now its in my driveway

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and friendly staff

By Miracle customer on 3/2/2017 at 1:01 AM. Helped by Michael Lance, Angelic Hill, Charles Long.

Had a great experience buying my daughter a car, great experience from the time I walked in the door till I drove off the lot. The finance manager Michael Lance was extremely helpful he explained everything to me and answered all my questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Y. Williams & V.Daniels

By NubianQ93 on 1/23/2017 at 3:55 PM. Helped by Corey D..

Me and my mom purchased a 2017 kia forte we love it. Great service at this Albany,Ga location with outstanding reasonable prices. I would definitely recommend my family and friends to purchase a vehicle here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By Span2016 on 12/17/2016 at 7:00 AM. Helped by Ashton.

I purchased my 2016 Kia Optima with Ashton.. Ashton was very nice and knowledgeable. Ashton also insured that I received my military discount once I informed him I was a veteran. A week after my purchase Ashton called to ensure I was satisfied with my new car. If you want to buy a car without being pressured and haggled Ashton is your salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

great

By Bob on 12/10/2016 at 6:12 PM. Helped by Julianna.

I purchased a new Kia van. Julianna was a very courteous and helpful salesperson. She has called as a follow up to be sure we were able to get all the features working properly. Very impressed with the dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maintenance/Service

By Drgraham27 on 11/23/2016 at 2:21 PM. Helped by Barry Tallie and Corey Dudley Rontae Angry.

Kia-Albany Excellent Service Department from Barry Tallie & Corey Dudley very professional and made my visit very pleasant. I would recommend this car dealership (organization) needing service, purchase and/or resell.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By sidneyhanson on 11/19/2016 at 11:28 PM. Helped by Adam Simmons.

Adam Simmons is a great salesman with a heart of gold and Miracle Kia is the best!!! I found just the car I was looking for right in the payment area I needed to budget out!! Thanks a lot and my recommendations will be going out to all!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Jayw059 on 11/12/2016 at 9:58 PM. Helped by Julianna Matthews Adam Simmons.

We were elated to purchase our Sorrento from Kia of Albany. This is the place to purchase a vehicle. We purchased our 3rd Kia and are 100% satisfied!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Wayne on 9/29/2016 at 7:12 PM. Helped by Melvin and Mr. Lance.

We had excellent service on our visit. Our sales rep, Melvin, was friendly and knowledgable and made us feel right at home. Definately will call on him again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Customer Service

By Destiny95 on 9/9/2016 at 4:16 PM. Helped by Julianna & Adam.

Julianna & Adam were so awesome. They treat you like family and they were very knowledgeable about the vehicles that they were showing us. They were very sincere while talking to us and helped me stay very concious of my budget and how it would play out in the monthly payments. They didn't try to "force" me to choose any certain vehicle, only what would best fit my family and needs. The overall service was superior to the other dealerships I've been to. I would definitely recommend Julianna, Adam and the whole Kia dealership to any of my family or friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Miracle KIA service was great

By shirley buckler on 9/3/2016 at 2:51 PM. Helped by Adam Simmons.

We bought a KIA SOUL from Adam Simmons and he was great to work with and Charles Long was also great they were all great peoples

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Miracle KIA customer service for us was was outstanding.

By joeboy on 8/12/2016 at 11:22 PM. Helped by Adam Simmons..

My wife ,and I was very pleased with Adam Simmons, and the entire Miracle staff that worked together to sale us our first KIA vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME ! No pressure. Worked to meet our needs.

By lump56 on 6/22/2016 at 4:18 PM. Helped by Julianna, Charles, Jeremy.

We arrived at Kia of Albany just wanting to look and test drive a Sorento. Our salesperson (Julianna) was totally sincere about helping make sure we found the car that met all of our needs. We were not made to stand in the blazing hot parking lot. We waited in the air conditioning while she brought several different vehicles to the door for us. She had an amazing amount of info to share with us- starting at the front grill, under the hood, every feature inside, and on and on. Our thoughts of just looking were replaced with where do we sign up. As we started working on the paperwork part of the deal, other members of the sales team came by to speak to up and congratulate us on becoming members of the Kia family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great to work with

By karla stowe on 6/3/2016 at 11:24 PM. Helped by Ashley.

Kia of Albany GA. Was wonderful! Ashley, the sales lady listened to what I wanted and helped me find what I hoped for. She worked with me from the get go, polite, professional, all the way. Nice work Kia!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality of service

By Ashley55 on 4/23/2016 at 4:44 AM. Helped by Charles.

I really appreciate the the way everyone worked so hard to get me in the vehicle I really wanted. I think that the service is so outstanding because they really get to know all their customers

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I was well taken care of!

By jshaver1 on 3/31/2016 at 3:25 PM. Helped by Corey Dudley.

They were exceptional in their customer service, they worked well to comply with my budget and expressed interest in getting the job done effectively. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect!

By kilbourne73 on 3/28/2016 at 11:39 PM. Helped by Adam Simmons, Michael Lance, Charles Long..

Excellent customer service! They go above & beyond to try to get you in the car you want. My 3rd vehicle with Murphy, my 2nd with Kia. Salesman was Adam Simmons and he got me in a brand new car with little down. Thanks to everyone at Kia of Albany!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By tylerbrown561994 on 2/4/2016 at 8:54 PM. Helped by Charles Long.

This was my first car purchase and Kia of ALbany really treated me as if I was there daughter buying her very first car. I enjoyed the experience. They were friendly and helpful and they really try to get you what you want out of your car. As my first car I just wanted something realiable but they gave me something stylish realiable and tech savvy. I am the proud of ownere of a 2016 Kia forte. I would definetly purchase from them again for my next car!!!!!!

I would recommend this dealer.