Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Debbie F. on 9/21/2019 at 8:48 PM.

both Tyler Copeland and Dan Kelly are great salesman who do their best to get you into what you want. Tyler did most of our deal and was super professional the entire time but also very outgoing and personable. I have lived in Alliance all my life and wanted to do business in town and my mom always had good experiences with Kia and now I will also.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By jennifermccardel on 9/12/2019 at 3:27 PM.

Everyone at the dealership was great to deal with...super easy. Franco and Donnie were great. They made it a fun experience. Would definitely buy from them again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome dealership

By mferrell on 8/31/2019 at 8:16 PM.

Everyone at this dealership is so friendly, helpful and they all have great personalities !! I would recommend them to everyone !! Keep up the good work that you all do, and thank you for all of the help you gave my husband and I !!!! Five star rating for sure !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worth the drive!!

By scook2500 on 8/27/2019 at 9:06 PM. Helped by Financial/ Title.

I drove 7.5 hours to get my used car from Alliance Kia, worked with Franko in sales Franko made sure the transaction went smooth and that I was happy.(he charged my phone!) Would drive back again to buy from them...real nice group of guys and gals.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

great

By Ekirksey on 8/24/2019 at 12:57 AM.

Jeff was good and courteous and helped me buy my car.he was very helpful in every way and i wish his good luck in the future as a car salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

TELLURIDE

By Barbie12 on 8/23/2019 at 1:31 AM.

I have been car shopping for months... I can’t thank Tyler Moore or Kia of Alliance enough for all their hard work getting me into exactly what I wanted. Our family was growing and we needed a family vehicle, so we knew we were going to need third row-but I wasn’t ready for a minivan. This SUV can fit 8 passengers comfortably with easy access to the third row. KIA didn’t skimp on any amenities when they came out with this thing! It’s got all the safety features we were looking for and the features and technology are everything I wanted and more. Thank you Kia of Alliance and Tyler Moore for getting me into my brand new TELLURIDE! And the best part about it all is they were able to stay under our budget so I was able to get a brand new car for the same monthly payment I would have paid for a used vehicle-and it came with a warranty!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great experience fastest I ever bought a car

By Jameswshenton on 8/20/2019 at 2:57 AM.

Franko was honest and to the point never tried to put us in anything over what we said we wanted to spend thanks for that

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Franco Casalinova made it happen!

By DANNY on 8/17/2019 at 12:05 AM.

My girlfriend and I have been trying to get a vehicle for about a year now and couldn't get approved for anything from anywhere without getting a rediculous interest rate or a flat out disapproval due to our young age and lack of credit history. Not only was Franco able to get us a fair price yet alone an approval, he got us in something we wanted, a 4 door all wheel drive. From the phenomenal hospitality to the final deal, not once did I feel any discouragement or persuasion. Thank you so much Franco! Step it up Wally Armor, take some notes from your neighbors at Kia! And this is coming from a Mopar guy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2011 Jeep Sahara

By Isaiah & Cara on 8/16/2019 at 5:43 PM.

Tyler and Franco were great to work with and made the buying experience very easy and enjoyable! They were able to get the price and payoff negotiation taken care of as easily and hassle free as possible.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience!!

By newcargrl on 8/16/2019 at 4:34 PM. Helped by Todd in Finance.

What a great experience I had at KIA of Alliance . Amanda Christy was so awesome!!! Thank you Amandavfor all that you did !! Definitely recommend KIA of Alliance to anyone !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Heeter SUV

By jheet1994 on 8/16/2019 at 1:23 AM.

Needed to trade my small sedan to provide more space for my growing family so they hooked me up with a great deal on a 2017 Ford Escape. They took the time to listen and answer any questions I had with no hesitation as well as not pushing me into anything which I really appreciated. I've been here before and will come again. Thank you so much Franco and Danny!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Cr12345 on 7/27/2019 at 8:53 PM.

Franco was exceptional the whole way thru our experience with Kia of Alliance and we are very happy with our Chevy Silverado that we purchased

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

good experance

By Gimli1844 on 7/27/2019 at 5:47 PM.

Franco came to help right away. and very personable. Plus Craig helped me stay far away from Well Fargo as possible. overall a good experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and motivated

By Lisa on 7/26/2019 at 7:17 AM.

Franco and craig were very good at their job and made sure they got me a deal that I had to take very motivated to sale vehicle to me. I love the car and am very glad I went to Kia in alliance

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and Beyond Perfect Customer Service

By Archer2019 on 7/23/2019 at 11:51 PM.

I contacted Kia of Alliance via their website and immediately heard back from Franco. He went out of his way to find out how he could help me get into my new car. Due to my work schedule Franco did everything on his end to help me find the right car for me. Staying over, hours working on getting all the paperwork ready so all I had to do was come in and sign. I love my new Kia and have already recommend Franco and Kia of Alliance to others!! Thank you very much for making my new car purchase absolutely easy 😊 I look forward to driving in my new ride!! Thank you for going above and beyond!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Vivian123 on 7/17/2019 at 6:20 PM. Helped by ROGER.

WE WERE VERY PLEASED WITH OUR LAST VISIT RECENTLY TO THE SERVICE DEPARTMENT FOR OUR SHEDULED OIL CHANGE . THEY WERE VERY PROMPT AND COURTEOUS. THEY EVEN VACUUMED THE CAR BEFORE RETURNING IT TO US. I WOULD RECCOMMEND THEM FOR ALL YOUR AUTO NEEDS..VIVIAN AND GEORGE LALU

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By JakeHodge25 on 7/13/2019 at 9:35 PM. Helped by Tyler Copeland.

My wife and I went there to buy a new car. Tyler Copeland was awesome and helped us decide how and what we wanted to do. We will definitely go with Tyler from now on!! We highly recommend him to anyone looking for a car!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Excellent Experience and Salesperson

By Happy Packer Fan on 7/13/2019 at 3:31 AM.

Excellent experience from start to finish. We knew which car we wanted to look at and Franco brought it to us quickly. He answered every question we had. We were so engaged in conversation with him that we missed the turn and the test drive ended up longer than he expected. That wasn't a problem - we loved the car. Franco did an excellent job preparing us for the paperwork. Best Car Buying Experience Ever!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best experience.

By Wiley13 on 7/7/2019 at 1:03 PM.

Best experience I've ever had at a carland dealership. the salesman did what he said he was going to do got me the prices for the car that I liked and was honest about everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It should always be this easy!

By WendyKay on 7/4/2019 at 3:23 AM. Helped by Todd Finance.

Sean was awesome, and changed my perception of the car buying experience completely. It’s so much easier when you are dealing with someone that has all their ducks in a row. If you are like me and would rather have a root canal than go through the car buying process, Kia of Alliance is your place and Sean is your guy. I got everything I was looking for because Sean actually listened to my wants and needs rather than trying to push me into a specific vehicle, let me test drive alone so I could hear myself think, and had me all wrapped up and out the door with my car in an hour and a half! No 4 hour dog and pony show with “let me ask my manager” and “I’m not sure but I’ll try my best for ya” that usually makes this process miserable. Todd in Finance was great as well, friendly and knowledgeable such a smooth process!

I would recommend this dealer.