Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.7  
Service
3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a preowned vehicle

By Approved By God on 9/17/2019 at 3:45 AM. Helped by Sales Manager,DR.FIELD.

I HAD A GREAT EXPERIENCE WITH THE ENTIRE SALESMAN,MANAGEMENT STAFF MY PERSONAL EXPERIENCE WITH THE SALES TEAM WAS EXTREMELY PHENOMENAL I THANK GOD I'M GRATEFUL FOR THE OPPORTUNITY TO DO BUSINESS WITH THE KIA AUTOMOTIVE DEALERSHIP IN AUBURN ALABAMA ON SOUTH COLLEGE STREET THEY REALLY HELPED ME OUT THANK YOU 😀

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

FABULOUS

By Belle on 9/14/2019 at 2:57 AM.

Cody is the BEST salesman I have ever had. He's sweet, kind, helpful, respectful and a lot of fun. I hope to continue to be able to have him as a salesman.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

A first time experience but it was pleasant.

By Bigwill on 9/9/2019 at 4:51 PM.

My experience was educational and the attention to details was great. I would recommended this dealership to others for sure. Cody "carfox" was fabulous with me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Buying Experience

By Tuskegee Mom on 8/21/2019 at 5:11 PM.

My goal was to purchase my daughter reliable car with attending college in Alabama. Taylor was the first smiling face we saw and it got better from there. The entire staff was friendly and made us feel comfortable. Several buying options were offered and I never felt pressured. My daughter is happy with her Kia Rio S. Thank you all!!

I would recommend this dealer.

Overall Rating

3.8  

3   Customer Service
5   Friendliness
4   Overall Experience
4   Price
3   Quality of Work

Friendly

By Nan on 8/19/2019 at 4:15 PM. Helped by Chip Buffalo.

Friendly and helpful in trying to meet all my needs. Took the time and effort to work with me. Understanding in the business of selling cars they also tried to help me get the best deal for my situation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Kia dealership in Alabama!

By Lindseywatford on 8/8/2019 at 8:37 PM. Helped by Nick, Lad, Eric, finance guy.

Cody and the entire team at Kia of auburn are amazing! Worth the 3.5 drive to get our brand new TELLURIDE! Thank y’all

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Experience at Kia

By Isaiah2k19 on 7/31/2019 at 4:40 PM.

I went in to look around and seen the car I liked and never thought I can get it but with the help from my sales person Cody and the rest of the Kia sales team I was able to get a new car at a great rate.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Expirience

By SVTX3 on 7/27/2019 at 12:26 PM.

Looking for a vehicle to handle back and forth to work and grocery getter. Decided to go with 2020 Soul X Line. Getting the best deal was quick and painless. Have them take you out back on the golf cart, lots of hidden gems. Victor was very knowledgeable on the lineup of vehicles. Trade in was the best offer received. If you live in Montgomery or Columbus, visit your local dealer and compare the bottom line with the Auburn price. I was totally amazed, not a little different but allot. Get Victor to work you up the best deal possible. Plenty of vehicles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cody is a great salesman and passionate and caring about hi.

By #kiaofauburn #codyhenson on 7/27/2019 at 6:42 PM.

I went looking for a second vehicle for travel, he found me the perfect car with all of the options I wanted. He listened to me in detail and was there from beginning to end. Very impressive young man! If your looking for a new or used car, or trading one in, ask for Cody Henson. He won’t let you down.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Ashley1087 on 7/26/2019 at 12:24 AM.

Cody was amazing. Through all my phone calls,text messages and my mom's! He never gave up. Hands down the best salesperson I have ever dealt with. If you go to Kia of Auburn, ask for Cody!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Couldn’t ask for a better experience!

By avsadams18 on 7/14/2019 at 11:28 PM. Helped by Ladd and Josh.

We were 4 hours away from this dealer, but turns out the guy who got our phone call was actually from our hometown! Jason Piedra was fantastic and worked really hard on the best deal possible along with Ladd in finance department. We just showed up, test drove, and did the paperwork. They did everything else and had it all ready to go by the time we got there. Several other Kia dealers tried to screw me on my trade and some bogus overpriced package. Not Kia of Auburn. Honest and straight forward the whole way through. Highly recommend using them and ask for Jason Piedra! Thanks for my 2020 Kia Telluride EX V6!

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Worst experience I've had with an establishment

By tiffany1342 on 7/10/2019 at 11:02 PM.

Too keep this as short as possible I will just say that they lack communications skills and professionalism. They uphold they stereotype of car sales man being very shady and dishonest. They practice deceptive sales (Arsenio Thomas) and do not hold up their side of the deal. I was promised a number of things and only got 1 of the things promised and it took almost two months of consistent calling and texting. As soon as you spend your money with them and they make their quota they completely disregard you as a customer and it is almost impossible to get any help. I 100% regret giving them business and I would not suggest that anyone who values integrity and customer service to do business with them.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Trade-in an older Kia for a new Kia

By WillieC on 6/25/2019 at 1:38 PM. Helped by Cody’s boss.

Cody Henson was a good listener. He showed care and respect for our needs as customers. He was knowledgeable about Kia products. He produced the automobile that we wanted and the automobile sold it self. Also he treated us like family. He introduced us to his boss and other team members. Our time was not wasted/after we made a deal Cody took us on a tour of the facility. He offered us refreshment and comfort while we waited to sign paperwork.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No fuss or hassle

By Chris on 7/2/2019 at 6:13 PM.

Cody was awesome. I went in knowing exactly what I was looking for and he helped me finalize the decision. I was not pressured in any way to look for a vehicle I could not afford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Finding my Kia Soul

By Soul girl on 6/18/2019 at 5:44 PM.

Taylor quickly found the car I wanted & had it delivered to the dealership. He was very professional and courteous. Would recommend this dealership to my friends.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By BParrish on 7/1/2019 at 5:31 PM.

Cody made our experience very easy. We had a specific truck in mind and Cody had the truck moved from Kia of Tallahassee to Kia of Auburn with no problems. We love our 2018 Dodge Ram 2500.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always enjoy the service I receive here!

By Dulcet825 on 6/20/2019 at 10:38 PM.

Enjoy going here for the sales experience I get out of the Kia team!!! Great experience from start to finish and always work with your situation no matter! This is the fourth vehicle I have bought from this dealership!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

I love my new Kia Optima EX! Excellent customer service!

By Kdye on 6/18/2019 at 10:18 PM.

Kia of Auburn has excellent customer service! I had a great experience buying my new Kia Optima EX. My salesman Taylor Rowell was friendly and professional. I love my new Kia Optima EX!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An amazing experience

By Sofiagrace22 on 6/15/2019 at 3:57 PM.

Cody was helpful as soon as we came on to the lot he was helpful and knowledgeable. He got me in an amazing car that I fell in love with. He did everything he could to make sure I left happy! I would highly recommend him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great deal comes with a great salesman.

By Kane on 6/14/2019 at 2:01 AM.

I was in need of a new car to buy and Cody was the right guy to go to. He was willing to help me get a great deal on the car I wanted. I would highly recommend to talk to him if anybody is looking for an awesome deal on a car. From beginning to the end, he will support you with whatever he can get for you! Thanks again!

I would recommend this dealer.