Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brake work

By eziminsky on 10/21/2019 at 3:47 PM.

Courteous and friendly. Called when. Van was ready. Met me at the door ready to assist. Service department was busy. But plenty of room I. In Waiting room.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good and friendly service

By LUCIA.GILREATH on 10/21/2019 at 3:45 PM. Helped by Jason ???.

Very good service and friendly staff. Fixed our problem and alerted us about a recent recall that they will fix when the part comes in.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Optima Starter Replacement

By JIM on 10/21/2019 at 2:16 PM.

Had to have the starter replaced in my 2013 Optima. Chris and everyone in the service department were great as always! I won't ever take my car anywhere else!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My car needed a 60,000 mile service.

By Brenda on 10/19/2019 at 1:26 PM.

My 2014 KIA Soul has always received service at the KIA dealership in Asheville until last week. I live in Asheville. The 60,000 mile service here costs $ 850. I compared the two services and saved a lot of money by driving to Greenville for service.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service

By GRIF1911 on 10/19/2019 at 3:23 AM.

Friendly, knowledgeable employees in the service department. Although it took longer then we were told, everything was done in a timely fashion. Will return for future service.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Lease program is Pond Scam

By ms.pollyh on 10/18/2019 at 5:21 PM.

I don't have much to say. The response that I received while being there I quickly learned that they were not listening to my needs and that they were only trying to complete and make a sale

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Proffesional and courteous staff.

By SPIKEJDM on 10/18/2019 at 5:01 PM.

I had to bring my Kia Rio in for service. The staff was so helpful and courteous. They took me to work and came to get me when it was finished. I depend on my car, and I know I can depend on KIA of Greenville

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Low tire

By DENNISSANTIAGO on 10/18/2019 at 4:54 PM.

I went to my local Kia dealer because I had a low tire warning. They took care of everything at no charge I was in and out in time. I didn’t even buy my tires there

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By caseybolt88 on 10/18/2019 at 2:10 PM.

I had a great experience- Chris was very helpful and informative! I would definitely bring my vehicle back again for another service! Thanks so much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By MICHELECOLEBANK on 10/18/2019 at 9:39 AM.

Jimmy was awesome. I was in and out yin less than an hour and he didn’t try to sell me a new expensive part, he was able to fix my old part!!!! Thank you!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By WFIS16 on 10/17/2019 at 6:11 PM. Helped by Jason Melton.

Had a recall a coupon for alignment and some minor filters swapped out. Great experience as always and my tech rep Jason Melton is a prime example of why I bought a Kia!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always Great

By JCHADWE3 on 10/17/2019 at 4:01 PM.

Consistent, quick, and easy. It’s why I go here every time. Chris was great as always. I’ll be back and I’m happy to tell my friends about my experience.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Good experience, though they were really busy.

By MOMSLOSTX3 on 10/16/2019 at 5:12 PM.

Had to wait about 15 minutes to get checked in, though several people greeted me. Once checked in, service was excellent. In their defense, they were really busy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Jl_wright86 on 10/16/2019 at 4:09 PM. Helped by Jason Melton.

Excellent customer service, knowledgeable, great work. As soon as I got there for my appointment, I was serviced right away and out of there on time.

I would recommend this dealer.

Overall Rating

4.3  

5   Customer Service
5   Friendliness
3   Overall Experience

Waiting for parts. Problem still isn't fixed.

By CLESFAMILY on 10/16/2019 at 2:52 PM.

Waiting for parts. Problem still isn't fixed. We have a 2015 Sedona that has had problems with both sliding doors not closing all the way. Hope this finally fixes it. We're new to the area. First time to use this dealership's service. Chris has been knowledgeable and makes one feel like he really wants to help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer service was speedy and gracious.

By kjoxfurt on 10/16/2019 at 1:31 AM.

I arrived early for my appointment and the service center worked me in. They had me on the road 45 minutes before my scheduled appointment. I was very grateful!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great

By Landreth.christy on 10/15/2019 at 10:29 PM. Helped by James kieth.

It was fast and every body was friendly! Very clean . Thank you!! good team! Great team work! That’s all I got to say ! Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought used car

By grantsuzyq on 10/15/2019 at 5:14 PM. Helped by Andrew not sure of last name ( salesman). Also finance person. I do t remember his name.

Very knowledgeable salesman. Pleasant to deal with. Finance gentleman explained everything and he was very efficient. Purchased car in one visit. Had a good day.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
4   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Diagnosed, replaced battery

By Guy on 10/15/2019 at 4:27 PM. Helped by Jimmy Keith.

I was able to schedule an appointment same-day easily online. Check in and check out were quick and easy. Snacks in the waiting room! And big screen TV.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

It was lengthy but overall Im satisfied

By Mrs Young on 10/15/2019 at 3:49 PM. Helped by Pete and Glen.

I was pleased to walk away with a brand new car. The finance guy tried to push the extended warranty on me though but I stood firm. I am not into throwing money away each month. The salesman was new but he did a good job. He did ignore a question I had though until I asked him twice more. I have wanted a Kia for some time now and was pleased when I left. The process was unusually shorter than other car lots I have been to in the past. There was a really nice man named Pete who helped and I think he is with financing, . HE WAS AWESOME !!!!

I would recommend this dealer.