Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Johnathan is AWESOME

By Ayweeks12 on 7/13/2019 at 10:31 PM.

Johnathan was great! He helped us find a great car and didn’t try to sell us things we didn’t need. Wonderful salesman and he never was irritated by our energetic babies! He was amazing and I’d recommend him to everyone.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

State inspection car wash

By mgmassie on 7/10/2019 at 6:51 PM. Helped by Christie in service.

I really like the service writers at this Kia dealership. They are efficient and return phone calls. The waiting area is clean and snacks, water and coffee are free.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Sales

By rtyree74 on 7/8/2019 at 7:00 PM.

Mrs. Reed was one of the most pleasant and friendliest sales rep I have worked with over the years of kia. She is upfront about the details and is not pushy into making you buy something you don't want.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service

By GABROWN06 on 7/5/2019 at 4:16 PM. Helped by Christy.

I always feel at home when I come to Kia of Lynchburg. They always treat me with excellence and fit me in on a last minute’s notice. I have always had my car serviced at the dealership since purchasing it in 2015 and until I moved to NC in 2018. However, I still make the 3 hour drive to Kia of Lynchburg when I’m able to in order to feel safe and secure that my car is in good hands.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

outstanding the wait was short.

By TOMMYCATFISH on 7/4/2019 at 12:44 PM. Helped by c.herald.

I have been proud to visit the service center with Cristy Herald and Joe Woods. They do an good job, and I didn't have to wait long. They are so polite and keep me informed. I would recommend Kia of Lynchburg to all my Friends and Family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By sophiastovall2 on 7/3/2019 at 3:54 PM.

I had been to a lot of places looking for a Kia. All the salesman and managers of the dealership had no time to work with me or even help me. One dealership had the car but sold it to someone else. I guess I wasn’t important enough since I didn’t have that much to put down. Kia of Lynchburg had patience and time. The manager personally explained to me what he had to do, and told me I was going to get a car that day. He worked hard and I did leave with a car. Jonathan my salesman was perfect he went beyond to make sure my husband and I was comfortable. I will recommend them to everyone and when I need another car will go right back to them. Thank You KIA of Lynchburg for making me happy!!!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Thankful and Blessed

By fle_bee on 7/3/2019 at 3:33 AM.

Elena was very helpful. My daughter and I just went to look. We were hooked after the test drive. Awesome and thankful. We love it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Very Positive Experience

By cfmusg on 7/1/2019 at 3:41 PM.

I went to Kia for a new car to replace my 2014 Kia Soul which was totaled in an accident, and which I credit for saving my life! I first contacted them online and Ms. Reed responded in a timely manner. I told her what I was looking for and we made an appointment to meet. She is a terrific salesperson and helped me to a 2020 Kia Soul. I am very happy with my purchase and with the experience.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Recall fix

By KBAKER11 on 6/30/2019 at 12:16 AM.

My recall fix was done in about twenty minutes. Place is always clean and people are always friendly! I would return and recommend people to take their car here for service.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

They Get It Done

By Roxyz on 6/29/2019 at 12:40 PM. Helped by Christy Herald.

I am overall very happy with this service department. I do not recommend the sales department at all but the service department gets the job done and I am very satisfied with them. They are efficient, competent, effective, and in general do what they’re supposed to do.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By katkathy99 on 6/28/2019 at 6:17 PM.

Came in for state inspection the service was prompt and was in and out quickly. Will bring it back for a oil change when needed

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everything was great !

By clmoorman012 on 6/27/2019 at 3:30 PM.

This was my first time purchasing a vehicle by myself and Elena was great! She made the experience soo fun and exciting because of how helpful she was! I told her what I was looking for and she picked out the perfect car for me! By time it was over with my sisters and I felt like we had known Elena forever because of how comfortable she made us feel.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Scheduled oil change and tire rotation

By MADERIAB34 on 6/24/2019 at 4:02 PM. Helped by Christy Herald and Joe Woods.

Your Service Dept. staff are excellent. They are very professional and go above and beyond to provide great service. I've never had a bad experienced with them. They are great and both deserve a raise!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By williamsjoe96 on 6/23/2019 at 12:33 AM.

Went here considering buying a used car. With less than perfect credit, financing was going to be difficult on a used car. So instead, they worked to get me financing on a NEW 2019 Kia Rio. Drove out of the dealership 2 hours later in a brand new car. Staff was great. A+++

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Oil Change

By rika.walker on 6/20/2019 at 9:31 PM.

Great Job! Shuttle Service was amazing because I work very long hours. Greatly Appreciated. Joe was Ahhhmazing and took care of me. Things are going great I'm very happy with my purchase!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great job as always!

By Poohpie7? on 6/20/2019 at 4:32 PM. Helped by Christy Herald and Joe Wood.a.

Always a great job, very friendly, and helpful. Very pleased with service, would recommend others to your service department. Keep up the good job. Would recommend for pay increase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Service Center Ever!

By BARBARA18 on 6/17/2019 at 3:36 PM. Helped by Christy.

I have bought many news cars in my lifetime but I have never experienced the fantastic service like I do at Lynchburg Kia. EVERY time I have my car serviced, it’s a great experience! Fast and efficient and always thorough. I love the service reminder calls, too! Thank you Lynchburg Kia, especially Christy and Joe!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Visit

By CMDERYCK on 6/11/2019 at 9:50 AM.

Always courteous, and forthcoming, kept me updated and made sure I was comfortable. The wait area is nice and it is stocked with food/beverage for us while we wait which I appreciate.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast service

By gsweeney48 on 6/7/2019 at 4:37 PM. Helped by Christy harold and one other, can not think of his name.

Went to car parts place told I needed alternator figure car was under warranty , went to kia lynchburg tested alternator and battery, was battery, installed one fast and I was on my way. Thanks service department.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

State inspection, tire rotation, oil change

By djrandlett on 6/7/2019 at 3:01 PM.

This Kia dealership is A-1 in my book! They gave me all the discounts I had, all with a smile. I didn’t get the names of those who helped me, but it was only with a service employee.

I would recommend this dealer.