Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car shopping

By Aryanna p on 9/18/2019 at 10:21 PM.

Very kind and willing to help by any means goes above and beyond for you highly recommend him to my friends and family he got me better then what I was looking for

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Far Exceeded Expectations

By NewOwner on 9/12/2019 at 12:13 AM.

The single most enjoyable and easiest car buying experience we’ve had. Much thanks to the Kia of Puyallup sales staff for helping us find the perfect car for our needs and selling to us at a very fair price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful!

By TiaPerez on 9/10/2019 at 9:23 PM.

Julie D is great! We went into the dealer with this idea of what we wanted... but also what we were willing to spend. Julie went through her entire inventory and found us some perfect options for us to test drive. She even had the cars ready for us to look at before we even checked in for our appointment. Best car buying experience I've ever had. When or if I need another car.... I will be returning!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

kia Sorento ex 2019

By Kiscouple275 on 8/29/2019 at 4:48 PM.

We had a great experience purchasing our new Kia. Everyone was professional and friendly. Our salesman Rich Purdy did a thourough job explainging all the car features. The whole process felt unpressured and we were out the door with a new car in under 2hours.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Patient & helpful: A painless process!

By AnnieM on 8/23/2019 at 1:48 PM.

I was really dreading buying a car, but Brandon Perry & the team at Kia of Puyallup helped to make it a painless process. Brandon asked the right questions to help me find exactly the car I wanted and worked with me to get the price and payments I needed. He was patient with my questions and didn't pressure me when I asked for more time to think about the purchase. Ryan in finance explained everything carefully & I never felt rushed. I left feeling great about my new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience buying a new car

By Holly1108 on 8/18/2019 at 7:59 PM. Helped by Andrew> Finance department.

Rich did an amazing job working with we could afford and made sure we were well taken care of. He did an amazing job picking out the perfect color he knew exactly what we needed for our family. Im very happy with the customer service and experience we had buying. Rich made the buying easy and smooth. Thank you rich

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Couldn't of been a better car buying experience

By Mseslee on 8/18/2019 at 1:39 PM. Helped by Brandon Perry & Andrew Whelan.

I just purchased my first Kia yesterday. I couldn't be happier with my choice. I did my research and compared cars like crazy and the Kia Sportage won, hands down. Brandon Perry was so patient and great with me throughout the whole process. I didn't feel pressured at all the entire time I was there. If you need a great salesman, go and see him; you won't regret it. The fact that kia of Puyallup offers free oil changes from life is also a huge added bonus.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

100% satisfaction

By Danesha on 8/17/2019 at 2:31 PM.

Just purchased my first Kia at Kia of Puyallup. My salesman Rich Purdy was amazing! He was very patient, friendly, and answered every question I had 100% the whole experience was perfect! The store is very clean and welcoming and the desk manager Ryan Reed and my salesman Rich Purdy worked hard on my deal to get it to exactly what fit my needs. Finance was a breeze and everything was explained thoroughly. Thank you Rich and Kia of Puyallup! I'm excited you got me into my new car!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was HEAVEN here! I highly recommend!

By jspillman on 8/16/2019 at 2:23 PM. Helped by Julie Domstad.

This dealership... AMAZING! ALLLL around amazing. I know this sounds silly but I literally cried happy tears how well they treated me. The entire process was SOOOO low-key. I never felt pressured into ANYTHING. I didn't have great credit. I applied online just seeing if I could. I came down and met with Julie Domstad. She was so so kind. She listened to what I wanted, and made magic happen. They gave me a very fair deal on my trade-in. The car I got had just gotten off the trailer. So, they immediately got to prepping it for me so I could drive it off the lot immediately. Thank you for all who did that. The finance manager, Ryan Mirante was awesome! He explained everything to me, and didn't pressure me into purchasing the extras. I HIGHLY recommend Kia of Puyallup! And highly recommend Julie and Ryan!!! Thank you thank you thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Rich Purdy is pretty awesome!

By Tiana Winchell on 8/16/2019 at 2:00 PM.

My Hubby and I went to the dealership 2 weeks ago on a Friday with the intention of buying him a new car. Rich Purdy helped us and was not pushy & gave us space to talk, we have a general rule of a 24 hr cool off period before making a major purchase.. so we left which Rich was super understanding about. We came back Saturday morning more sure of the decision than we were the night before. AND we ended up buying me a new car as well. He purchased a 2020 SOUL GT , and I left with a 2019 Niro Hybrid. 2 weeks later we couldn't be happier. I am averaging 62MPG, Rich was truly a fun guy to work with!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Went in to buy a car for our daughter and left with 2

By AngieB on 8/11/2019 at 7:04 PM.

We went in to buy our daughter a car and ended up leaving with 2 new cars. I happened to fall in love with a new Sorento at an amazing price while we were looking for our daughter. There was no pressure to look outside our budget and after finding out the warranties and seeing the great prices we ended up buying the car I fell in love with also. We had fantastic service from Rich, Tyler and Jason. They did a fantastic job of balancing our needs and our daughters wants and finding a perfect car for her. The whole process buying both cars ended up being quicker than our last car purchase and when our next daughter gets her license we will be back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect!

By MadisonBoschee on 8/11/2019 at 6:56 PM.

Went in on saturday morning and had such an awesome experience, our salesman Rich, was awesome as well as Jason and Tyler! I would recommend to anyone! More than willing to help and truly care about their customers!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall great

By Phillips on 7/27/2019 at 11:21 PM. Helped by Julie Domstad.

Worked with Julie Domstad on getting our family into a Kia Sedona. She is very humble and comforting. Witch is a relief to stay the less when dealing with a sales associate. Overall a great experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By G1210 on 7/27/2019 at 4:05 PM. Helped by Ron Topp.

Everyone was very friendly and Ron was great. He was courteous, knowledgeable and very helpful. Ryan in finance made things simple and fast. Great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Very helpful and knowledgeable

By Sam Kamau on 7/26/2019 at 2:44 AM.

I walked into the dealership with a bad credit not sure I could get approved for any vehicle. Marc approached me and from start to finish he walked with me through the whole process of getting approved for my 2014 Toyota Rav4. He was very patient with me, answered all my questions with honest answers. I owe it to him that am now driving this car. Go see Marc at Kia of Puyallup for next car purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Tink1271 on 7/21/2019 at 1:57 AM.

Car buying is always a difficult thing. So many decisions to make. Having a sales consultants that is confident and knows his vehicles makes the car buying process so much easier. That's what I got when Rich Purdy was my consultant. He helped me make an informed decision about the car I purchased. I was looking for some specific features in a vehicle and he knew exactly which ones to show me. The was the easiest and fasted car buying process I have ever experienced. I would not hesitate to buy my next vehicle for Rich. Thank you so much Rich and kia of puyallup.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Scott is Awesome

By Brick on 7/18/2019 at 3:26 AM.

Scott C. Super helpful in getting our lease done and approved for the payment we needed. 1st new car purchase in 25yrs and he made it happen without a hitch. (electric cars do have them!)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rich is my salesman of choice

By monkey0lovin on 7/14/2019 at 12:39 AM.

Rich is my salesman of choice. Thank you for helping me get into my fith car forth Kia Soul. I love my 2020 Kia Soul.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Very helpful

By Puwrab-rasjy6-nywmy on 7/8/2019 at 3:55 PM. Helped by Julie Domstad.

Shoutout to Julie Domstad of KiaofPuyallup! Thank you for making my first time buying a car experience wonderful. You where so helpful, patient, and made the process go smoothly. Thank you Debbie

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer service

By Donnyjd on 7/6/2019 at 11:54 PM.

This morning we went to Kia with the intentions of visiting the Service Department with a “rattling issue” we had with our 2016 Sorento. They serviced our car only to find out that our engine was shot! In total disbelief we went and talked with Rich Purdy (our original salesman 3 years ago)... as we were venting to him he told us it will be ok. We tossed around options and spending 7,000 on a new engine did not seem feasible, he talked to us extensively and we went and looked at 2019 Sorento’s. I cannot say enough about his care and concern for our situation! We found one, of course! As we were signing the paperwork Tyler (sales manager) came over to tell us that our car was still under warranty and if we did not want to purchase new... that we were not obligated to the contract! That blew us away... I cannot say enough (again) about the integrity of this dealership. We chose to drive away with a brand new 2019 Sorento. Thank you to everyone that helped us today in our time of freak out panic!! Thank you again... Donny and Leslie Davison

I would recommend this dealer.