Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.7  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Jendew2 on 9/21/2018 at 3:37 PM. Helped by Edwin Ho.

On Thursday went to get my oil change my appointments for 7:30 I got there at quarter after 7 Edwin was there open up the doors for me so I could leave my key and get to work on time thank you very much Edwin it was very much appreciated everybody at that service center is amazing the car was clean vacuumed everything for me they went over and beyond my expectations

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Service

By vivian on 9/17/2018 at 2:47 PM. Helped by Imtiaz.

Imtiaz is always on time, courteous and listens and address my concerns. He listens to any questions I have and always gives me an answer. I have nothing but good reviews for him as one of your Service Reps

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By F. Davis on 9/17/2018 at 6:04 PM. Helped by Andrew Wilson, Imtiyaz Patel , Anne-Marie Dick.

Courteous, friendly, patient, knowledgeable staff. Updated about repairs progress. Vehicle returned clean and full operational. Heartfelt thanks to Andrew Wilson (Service Advisor) for his patience, thorough communication (explained diagnostic findings), dedication and commitment to the completion of the repairs. Special thanks to the Service Technicians for performing the repairs and also to Imtiyaz Patel (Service Advisor) who oversaw the Drive Clean test. Thanks also to Anne-Marie (Service Department Receptionist) for her warm greetings and contagious smile.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good service

By Elaine on 9/18/2018 at 1:09 AM. Helped by Ivan Wu.

The Hyundai dealership nearby was not helpful but I’m glad friends of mine recommended I make the trip to Kingscross Hyundai. Ivan was very knowledgeable and I appreciate his timely responses to my questions.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Terrible customer service

By Ercan on 9/16/2018 at 8:57 AM. Helped by Not sure but it should be Gorban.

I had a recall for my 2013 Santa Fe, apparently they had to change the engine(some part of it), I gave my car to them on Tuesday and got my car back on Friday, after few hours driving I got the engine light on so brought back to the them on Monday and they charged me 400$ because the problem wasn’t related to the recall, I just don’t believe it. And a person I dealt with had no idea about crm, seemed like he hated his job, what an attitude!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing, Quick and Easy

By Ali Ameer on 9/15/2018 at 3:10 PM. Helped by Noor Ahmed, Kathleen.

The paper work done by Noor Ahmed was very quick and fast and he was very polite in giving us the required information we needed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Degal on 9/15/2018 at 2:27 AM. Helped by Edwin.

It was amazing. Would recommend the service to friends and family. I bought my car in 2015 and always come im for all service. Amazing people and service. However, as a long time customer wish there was more incentives such as lower rates in service.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Repairs to 2012 Veloster

By Luxury Dame on 9/14/2018 at 6:55 PM. Helped by Imtiyaz.

The parts that were ordered came in on time. The job got done as explained. The staff were courteous and professional. I appreciated the quick courtesy ride to the subway.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Good job

By Jom on 9/15/2018 at 12:27 AM. Helped by Not sure.

Nice guy and they took care of me kind a little bit to long for just a oil change i hope won't take the same time when i cokme back for service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of a Hyundai Elantra 2013

By ruth123 on 9/14/2018 at 6:02 PM. Helped by Peter Wu.

I purchased a 2013 Hyundai Elantra GT from Kingscross Hyundai. My sales associate was Peter Wu. Peter was very helpful and was able to answer every question I had. My car was ready for pick up just 4 days later and was in immaculate condition. I would highly recommend Kingscross Hyundai and remember to ask for Peter Wu. Outstanding dealership!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Complete Satisfaction

By Jesse on 9/14/2018 at 2:55 PM. Helped by Peter Wu.

It was a pleasure working with Peter Wu. Very friendly and tries his very best to ensure customer's comfort and satisfaction. Thus I had my best car buying experience so far.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Jomon on 9/13/2018 at 9:35 PM. Helped by Peter Wu.

Excellent customer care and especially I have to say thanks to Peter and he is such an amazing person and excellent customer care and especially when you call him or talk to him he will do all necessary help. I advise all my friends and family to buy car from King Cross Hyundai. And meet this amazing person Peter Wu.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Drive Clean Test

By mj23 on 9/12/2018 at 2:24 AM. Helped by Garman.

My regular car maintenance (Hyundai Tucson) is usually done by Kingscross Hyundai, Scarborough and I am pleased with their Excellent Service, especially Garman Fung (Assistant Service Manager).

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Canadian on 9/8/2018 at 2:15 PM. Helped by Patel, Imtiyaz.

Others reaps are horrible except Imtiyaz, he is excellent and always provide right advise, not like other reps at the same location only wants your money

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Service

By ElantraGT on 9/6/2018 at 5:06 PM. Helped by Garman.

Staff are polite, friendly and helpful. On top of that they are honest and knowledgeable. They got my trust for over 6 years since I’m servicing my Hyundai.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Oil Change

By jamaica33 on 9/5/2018 at 3:35 AM. Helped by Garman.

Excellent experience. Was in and out as promised by Garman in 40 minutes. And, car was very clean. I didn't even have an appointment. Thank you.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Recent inspections excellent . No complaints .

By HYU.TOM on 9/2/2018 at 6:45 PM. Helped by Edwin Ho.

Routine inspection service quite good . I shall reserve judgement on repairs till completion of those repairs . I rely on the technician and his supervisor to correctly diagnosis problems that appear . I having worked before retirement in the computer business know what is involved .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hassle free

By Brad on 9/1/2018 at 4:19 PM. Helped by Noor Ahmed.

The purchase of our new hyundai elantra 2018 GLS has been very smooth. They have accomodated to get the color we wanted and it has been hassle free! Highy recommended!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Consistently good service.

By Gurudutt on 8/30/2018 at 5:55 AM. Helped by Imtiaz Patel.

Exceptional service. No time wasted on entering the service dept. Customers are looked after within a minute. The only time you wait is when your vehicle is being worked on. Customer are updated about service progress.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealer in town

By Jamie22 on 8/29/2018 at 9:59 PM. Helped by Edwin Ho.

Emailed for booking and responded in 1/2hr Went for service and meet all my expectations for repair done Car been clean Service advisor update me on repairs been done & need to be done soon

I would recommend this dealer.