Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

4.0  

4   Overall Experience

I appreciated the quick response ...

By ZIM on 12/8/2018 at 8:25 PM. Helped by Garman.

I appreciated the quick response when I had to return to the dealer minutes after leaving (from my winter maintenance service). There was a noise; Garman quickly came with me and had my car back in the service bay to address the issue. The technician was able to identify the issue and I left happy. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good service

By S.Chau on 12/6/2018 at 2:07 AM. Helped by Gurman,Fung.

Friendly greeting with good advice for repairs. We can enjoy the great coffee while waiting for our car in the service booth. Also there were free car wash cleaning inside and out. Thanks so much

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Full winter service

By My Hyundai on 12/5/2018 at 6:26 PM. Helped by Edwin Ho, receptionist (sorry, I don't remember her name).

The staff (Edwin Ho) is professional and answered all my queries with courtesy. When issues were found after inspection, the estimate that follow was precise and comprehensive. Actually I really appreciated some discounts were offered when time for payment. I feel like being treated as an valuable customer as always.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and great experience!

By S.Qi on 11/30/2018 at 3:32 PM. Helped by Mr. Garman Fung; Technician Jeff Li.

Great customer service! Friendly staff and technician make for easy and convenient experience! Thank you Mr. Garman Fung and technician Jeff Li ! Strongly recommend Kingscross Hyundai

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Imtiyaz Patel

By Deb D on 11/28/2018 at 3:35 PM. Helped by Imtiyaz Patel.

In the past I am driven vehicles with expensive badges but decided to review all makes when making my last choice. Hyundai checked all the boxes. I have always used their service department for needs and routine visits and been impressed every time. Imtiyaz Patel took very good care of me and ensure the work was done promptly even though it was packed in there. Deb D

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

flat tire assessment.

By britishgirl on 11/26/2018 at 5:13 AM. Helped by Imtiyaz PATEL.

I had no appointment but needed immediate service. i was pleasantly surprised when every effort was made to accommodate me with an explanation that waiting time could vary..the problem was fixed and i left completely satisfied.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service

By katjarg.08 on 11/22/2018 at 9:58 PM. Helped by Edwin Ho.

Welcoming staff with complimentary hot beverages while waiting for your car to be fixed or whatever your purpose is. They worked quick but great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

new car purchase

By CD on 11/22/2018 at 6:04 PM. Helped by Peter Wu.

his is the best place to buy a vehicle because PETER WU is the best sales person i have ever meet in my life. Thank You Peter i Appreciate your service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent sales and service

By tucsonlover on 11/21/2018 at 2:37 PM. Helped by Imtiyaz, Edwin, Jeremy, Raymond Chow.

I have purchased my vehicles and had them serviced at this location since 1992, although I actually live closer to a different Hyundai dealership. I have bought three vehicles over the years from Raymond Chow and would not go to anyone else. Edwin, Imtiyaz and the fellows in the service area offer excellent customer service with a smile. I was late for my service appointment this week but they still got the job done on time and gave me a gym bag as a gift! Highly recommend this well-established dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Samuel C on 11/19/2018 at 5:37 PM. Helped by Edwin ka ho.

I came to service my car and install winter tire, As always ,Edwin Ho provided me the excellent service.He answered my question and gave me good advice. I highly recommend him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Garman Fung provides professional services

By Jackie on 11/16/2018 at 3:18 PM. Helped by Garman Fung.

As I say that Garman Fung provides professional services, knowledgeable about car. he spent time to explain to customer. That's one of point I like it. Yesterday 11/15/2018. I dropped off Sonata for recall services. service room was full of customers. While my car was in service, I overheard he was following up to customer over the phone. he spent about 10 mins to explain clearly to customer on phone. May be you would say he spent too much to explain to customer. But you had same experience like me, you would not think the same thing. if you received a call that "your car has broken pipe, it will cost about $350 to replace it, when you ask what causing this issue. they replied don't know... then keep silence.. then you ask again what is the worst case if not change the pipe, then they answer your car will broken down in the middle of road, then they keep silence on phone again". I think you would agree with me if you had my experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Was fast and efficient

By Pepsiman1955 on 11/16/2018 at 1:48 AM. Helped by Edwin Ho.

Brought my car in today as was looked after in minutes.Edwin Ho was a pleasure to deal with and my car was ready when he said it would be.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sonata Car Service

By Jksonata on 11/5/2018 at 8:01 PM. Helped by Edwin Ho, Michael Lam.

I took my car to installed Winter tires and service maintenance. The service manager was very attentive and ask all the right questions for my needs. The car mechanic service was to my liking with promptness. Thank You!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

"astonoshing service experience!"

By cynthiaS on 11/5/2018 at 3:26 PM. Helped by Edwin Ho.

I walked in on a Saturday morning and had asked the receptionist for an oil change. I was told that they are fully booked that day but when she asked Edwin he accepted me but will have to wait for approx. 2 hrs which I agreed. To my surprise! I was able to have my car oil changed within an hour wait only! Thanks Edwin for the promised that you will do your best to have the service done the soonest you can. It was an astonishing service experience!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Ginger on 10/29/2018 at 10:36 PM. Helped by Edwin Ho.

Professional, courteous and friendly staff. Job well done and on time. Prompt delivery. Explanation of what had been done at the end. Car being washed and cleaned. Excellent!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superb experience!

By elantra2013toronto on 11/4/2018 at 3:42 PM. Helped by Edwin Ho.

Edwin was very helpful and accommodating during our appointment. He answered all my questions clearly and provided suggestions to my inquiries. The waiting room was neat and tidy; there was plenty of things to feel comfortable during the wait (e.g. televised news, articles, drinks). The washroom was clean. The rest of the staff was respectful and attentive to our needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Deamar121913 on 11/3/2018 at 2:49 AM. Helped by Edwin, Ho.

Everytime i need my car maintenance i’ll go to Hyundai Kingcross. I have a great experience work with Mr Edwin Ho he taking care of my elantra and he explain everything after maintenance done.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Good Professional Service at this dealership

By robert7399 on 11/1/2018 at 10:20 PM. Helped by Edwin Ho, Service Manager.

I have dealt with this dealership for many years. I have gotten consistent and professional service at this location throughout the years. My last service visit was on October 31, 2018. I dealt with Edwin Ho. I wholly recommend Edwin. His estimates have been accurate and I have gotten my car back when he said it would be done.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Imtiyaz Patel provided me with excellent service.

By gardenia123 on 11/1/2018 at 2:16 PM. Helped by Imtiyaz Patel.

Imtiyaz Patel helped me with servicing my car on October 30, 2018. He did an excellent job of keeping me informed of what was needed to keep my car in good working condition. In addition to the 2-year major service, it was evident that my vehicle needed repair/replacement of a part. Imtiyaz advised me of my option on either to replace it right away or at my next service, since it was a costly replacement. He took me to the garage and showed me what was wrong and the part that was needed to be replaced. All this was very helpful to me in assessing the situation and deciding on what I needed to do. Imtiyaz arranged for transport to take me home and pick me up since my vehicle would not be ready for around 5 hours. I commend Imtiyaz on his impeccable service and dedication in ensuring that the customer is given the best service possible!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service is good

By Tony121 on 10/31/2018 at 10:21 PM. Helped by Edwin Ho Ka Ho.

The service person is very nice and was able to help fix my car in a short amount of time. There schedule is short and was able to help solve my problems with the car.

I would recommend this dealer.