Dealer Reviews


Overall Rating


2   Customer Service
3   Friendliness
1   Overall Experience
1   Quality of Work

I brought my 2012 mustang into Kline motors a while back...

By terryans on 7/11/2013 at 7:21 AM. Helped by Jay.

I brought my 2012 mustang into Kline motors a while back and will never make this mistake again. When i called to make the appointment about a wind noise over the drivers visor which was covered under Factory Warranty. He asked if i bought the car from them which i did not. After hearing this he sounded very disinterested in talking to me. About a week later i was able to bring it in. He kept it all day. I never heard anything from him. So i called close to closing time and they had finished with my car. When i got there he told me it wasn't the windshield but in two weeks i could bring it back to have the body shop guy look at it. Two weeks later i take it back. He keeps it for two days and never once calls me. Finally on second day i call them. They were done with it. When i get there i was told that it was a turbulence noise that was actually coming from the driver side side view mirror. This problem was not fixable and He claimed if you put your head on the other side of the steering wheel while driving it was noisier. Tried that on the way home and that was the quietest i have ever heard this car. Do if you have a warranty repair don't take it to Kline motors. You will be wasting your time.

I would not recommend this dealer.