Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.9  
Service
4.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience!

By Rhog on 6/21/2018 at 1:12 AM.

This is my second time at Koeppel Nissan. Danny Colon went above and beyond my expectations. He was very knowledgeable, professional, patient, and friendly. As a woman, I never felt that I was being taken advantage of. Koeppel Nissan is the best place for women to shop!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Jovannyl15 on 6/22/2018 at 1:39 AM.

There is only one dealership that I would visit and it’s Koeppel Nissan. Over 10 years I have been in and out of this place and I keep coming back for more great styles and smiles. Danny colon is one of the best that I know. Not only is he a friend but a great dealer.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By IL18 on 6/17/2018 at 2:13 AM.

I’ve been to different dealership. Majority of them didn’t help me with my current status of being new in the country, has few to present to ask for a loan, and low budget. However, Artur Atanov did everything to make it happened. He was very accomodating from the very start until the end! And I am very happy from getting the car from them! Thank you for very much artur and koeppel nissan for an excellent experience with you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience!!!

By Lraf on 6/6/2018 at 2:55 AM.

Time and time again the service provided by Alexander Galo at Koepple Nissan ihas been exceptionally great! This is our 4th vehicle with Nissan. He is very detailed in his questioning and accommodates your needs based on what you are looking for. He also goes above and beyond to negotiate a deal,which you will feel comfortable doing. He makes it difficult for you to leave there not wanting to clinch a deal. Not to mention, that Nissan provides reliable vehicles where safety is a priority and having a great representative such as Alex, helps everything go smoothly and worry free. Thanks again Alex for your assistance in helping me find a vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nissan Rogue

By Clarissa5 on 5/29/2018 at 4:17 PM.

I definitely would recommend this car dealer store. Danny was fantastic, friendly, knowledgeable, flexible, and made my husband and I feel very comfortable on our choice and decision. The sales manager also was very flexible. Thank you Danny for your wonderful work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A very pleasant experience

By Woodside Guy on 6/5/2018 at 2:52 PM.

Danny Colon was very knowledgeable and efficient, I didn’t feel pressured discussing the price and was happy with the deal I got. Danny offered me a test drive and a very detailed explanation of the vehicle’s features, showed me how to use them safely. The management and the financial personnel’s involvement was also expeditious and with no pressure. They took care of everything for me and I was done in a very reasonable amount of time. I would definitely recommend calling on Danny Colon at Nissan Koeppel.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Danny Colon

By Katieann1956 on 6/1/2018 at 10:49 AM.

I give Danny Colon a 10 across the board. I had the best experience with Danny. Would highly recommend him and dealership. Thank you again!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Danny Colon

By teeperez80 on 5/25/2018 at 7:50 PM.

I had the best experience with Danny Colon, he answered all of my questions and was patient with me :) This is my first lease and I don't regret it. Thanks Danny....

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful staff

By Martyna on 5/22/2018 at 10:05 PM.

It was a pleasure to work with nissan staff. Mike and AJ were very nice, took good care of us immediately and helped us make the best decision. We’re very satisfied with their help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Sandra 1967 on 5/10/2018 at 2:02 AM.

Danny was very helpful walk me through all steps and kept his word on everything I’ll definitely will be returning thank you Danny you were great

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Charlie430 on 5/7/2018 at 11:26 PM.

Danny gave me an excellent tour overall. He gave me options and made my experience on purchasing a brand new car as easy as it can be. I’ve never received such great attention and service. Definitely will be coming back to him for future purchases.

I would recommend this dealer.

Overall Rating

1.5  

2   Customer Service
1   Overall Experience

ISSUE NOT RESOLVED !!!!! VERY LONG WAITING TIME !!!!!!

By tommyboy on 5/3/2018 at 2:23 PM. Helped by Foreman of the service.

I have Murano 2012 with 40 k miles. The car started having suddenly very poor gas mileage 11.7mpg. down from 15mpg in a city. I didn't change my driving style etc. I had scheduled appointment at 8 am, I was punctually, they started working on my car after 11 am !!! Since the service took longer time they waved my bill for $175 BUT the issue was not resolved. So I was told that I can bring my car anytime again for inspection. So I brought car around 8.30 am. They started working on my car at 12.20 pm and completed tests at 1.40 pm !!!! Is this the way Koeppel value time of its customers??? I wasted half of my day off waiting there. Very upsetting long waiting. Very. I was told that " they don't see anything wrong with my car, despite I reported very poor mileage 11.7mpg. Really? Is it OK for MURANO 2012 with 40k miles to get 11.7mpg??? And they say that they don't see anything wrong with this vehicle????? So I drove my car to the empty tank and filled it up and drove to the empty tank again and the fuel consumption was 11.7mpg !!!!!!!! This Murano 2012 is a piece of junk !!!! So I contacted KOEPPEL again and I was referred to Nissan USA to resolve the issue. I have Certified- Pre-Owned Murano that I purchased from KOEPPEL. It is very upsetting that they pass the brick and send me to Nissan USA. Nissan USA referred me to another dealership for inspection. There is another issue. During prior inspection they told me that I need a new battery for $199. But my battery works perfectly well even during the winter time. They told me that I need a new muffler because with mine I will not pass state inspection, but soon after I passed state inspection without any problem. I am very disappointed with this estimate. I am very unhappy with that service, the problem with my vehicle is not resolved !!!!! I will never be their client again. Service Director Tony called me - my mobile phone and in a very angry, aggressive intimidating, loud voice said " So you gave me such a bad review??!!! "So you gave me such a bad review??!!! "So you gave me such a bad review after all what I did for you"???!!!! and then in a very intimidating, angry,menacing tone of voice he said " you gonna see me soon"!!!! and he hang up on me......A call was very short, I had no chance to talk to him. He was referring to my previous review. It was an attempt to intimidate me, I took this call as a personal threat. Is it the standard of customer services for KOEPPEL to call its customers and complain to them for the bad review??? You don't want to hear the truth???

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rogue 2018

By Cristina on 5/1/2018 at 7:30 PM. Helped by Andrew Latchman.

I had a wonderful experience at koeppel Nissan. Thank you for everything Andrew and Mike. I’m looking forward to coming back in 3 years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENT, COURTEOUS, FRIENDLY, AND HONEST

By P.cab on 4/28/2018 at 11:35 PM.

Artur was great friendly , knowledgeable, and really made you feel at ease and comfortable, the experience was first rate and honestly would definitely recommend to everyone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

VERY NICELY SUPRISED WITH CAR LEASING EXPERIENCE

By EXTECH101 on 5/1/2018 at 12:49 PM.

VERY PROFFESIONAL, STRAIGHT TO THE POINT, NO HASSLE EXPERIENCE. FAST AND NO NONSENCE COMMUNICATION, PLEASURE TO DO BUSINNES WITH. IF THAT IS THE WAY THEY WILL DO BUSINNESS IN FUTURE I WILL SURELY COME BACK TO KOEPPEL NISSAN. TOMASZ MICZKO EXTECH BUILDING MATERIALS INC

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Awsome Service!

By JPK18 on 4/29/2018 at 3:57 PM.

Super friendly and very helpful professionals. They make sure the deal will be made with customer’s high satisfaction. Just got my first Nissan but I’m ready to come back after my lease expires. The dealership is what you expect to see in place like that. Very satisfied!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent service

By Kasia on 4/29/2018 at 2:24 AM.

Always pleasure to deal with those guys! I arrive on saturday and drove out with two brand new cars! Highly recommended. Always professional and nice. Thank you Mike, Louise , Hoover! great job!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Bigzee on 4/23/2018 at 11:11 PM.

Purchased our 2015 Toyota Camry with the help from salesman Artur Atanov. Very pleased with the service from the time he greeted till we rolled out the dealership in our car. Would definitely recommend any one looking for a New or used car! Ask for Artur Atanov!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lease renewal - Easy, personable and downright pleasant

By Louis Benitez on 4/17/2018 at 9:38 PM.

My wife and I have been Nissan customers for many years. When we go the dealership we also go to Danny Colon. In fact, he's the only person we go to! Danny is five star - personable, helpful, and knowledgeable. He makes our experience so pleasant. Danny time after time delivers for us. He understands our budget and likes which really helps. There's no question he will go above and beyond to get you the best deal for you and follows-up. We highly recommend our friends and family to him. When we renew our car leases there is no doubt Danny is our man!! Nissan, you have a real gem of a man there!! Thanks Danny for everything you have done for us!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 sentra

By Antonio,g on 4/14/2018 at 9:17 PM. Helped by Andrew Latchman.

Andrew and Mike were very helpful. They help me get to the price i wanted and i thank them for that . Will be back soon

I would recommend this dealer.