Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome expierience

By raymondm.comeau on 8/14/2019 at 2:40 AM.

These guys took the time to talk to us learn what we wanted. Worked their butts off to find the right vehicle for us. Then made it happen.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Always a great customer relationship

By Kent on 8/14/2019 at 1:34 AM. Helped by Josh.

Julia was very knowledgeable and was great to work with. She helped me make a great decision in my new Buick. Went out of her way to get the car from another dealer also.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By BL on 8/13/2019 at 9:52 PM.

The dealership went above and beyond to make me as happy as possible while finding a new car. Brandon & Julie listened to all my requests and worked together to find a car to make me happy. They’ve followed up with me to make sure I’m satisfied, and met any other concerns I have with a smile and answers. Everyone is laidback, but very knowledgeable from the detailers, service department, to sales managers. I’d recommend them to anyone. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I would definitely go back!

By Hannahrae on 8/12/2019 at 3:23 PM.

They gave me a great deal on my new car! They also did a great job at making sure I wasn’t over my budget.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing people to work with

By Megan06 on 8/11/2019 at 1:21 AM. Helped by Josh Embry.

Today was an awesome experience for me!!! Blake B and the other gentlemen were very helpful!!! They did an amazing job helping me find a car that is perfect for me and I cant thank them enough!!! I highly recommend this dealership if you are searching for a great car and awesome deals!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great and friendly service

By Matt12345 on 7/29/2019 at 5:45 PM.

I thought the service offered at Kunes was very friendly and I thought they were really trying to find me the right car. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great experience

By Kosz61 on 7/27/2019 at 12:05 AM.

Everyone that works there was very nice and very helpful. Very knowledgeable about the vehicle that I purchased. I appreciated not being pushed to purchase my silverado. No pressure is good. They went out of their way to make this deal work!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By merikkennedy on 7/22/2019 at 7:15 PM.

Kaleb was amazing and did an excellent job explaining everything I had questions on. I was pleased with the entire company of Kunes Country Mt. Carroll.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They made sure I got exactly what I wanted.

By aleeshawuvsyou on 7/20/2019 at 8:37 PM.

They were super helpful and got me exactly what I was looking for. They were all so so friendly and I left there very happy with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant

By m2006bnj on 7/17/2019 at 12:35 AM.

Julie is always pleasant & is a pleasure to work with. It is always a pleasant experience.If we need to deal again on another vehicle, we will be asking for her. The vehicle brand purchased would not let me select Jeep.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very pleasant

By bmoll0 on 7/10/2019 at 9:45 PM.

I purchased a pickup truck from Kunes Country Auto in Mt. Carroll, IL. The salesperson that sold me the truck was Julie Rush. She was very knowledgeable about the truck I was purchasing. She answered all my questions and knew all the answers. I am 83 years old and she was very patient with me. The truck had many features and she explained them all to me. It made the process of purchasing a truck very pleasurable. Julie is very quick to respond to my calls and I really did appreciate her help when I purchased this vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to do business with

By Caryl5356 on 7/7/2019 at 2:10 PM.

Julie was great to work with along with everyone else everyone was very friendly and helpful check with Julie if you are looking for a new or used car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing people got me an amazing vehicle!!

By amcmur1988 on 7/7/2019 at 7:18 AM.

This whole process was easy, comfortable, and rewarding. The whole crew at Kunes Country Mt. Carroll have been awesome. Julie is a miracle worker! I didn’t think I was going to get approved for any vehicle, and instead I left beyond happy with my new 2018 Ford EcoSport! Julie was down to Earth and really took time and care into helping me with a new vehicle. I couldn’t be happier!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Malibu

By Eric on 7/1/2019 at 1:09 PM.

Treated very nicely by all the staff, made my wife and I feel good. Nice selection of vehicles and they had exactly what wanted. I will definitely return for future vehicles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful!!!

By marisa__teleah on 6/28/2019 at 3:49 PM.

My fiancé and I were in a pickle with our old car and need something more dependable and bigger. Although it wasn’t a great deal for them, they were able to get us into a brand new Chevy Malibu. The car is great! Thank y’all so much for the help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By dcjlawton on 6/26/2019 at 6:04 PM.

Kaleb is a great Salesman. He was patient and even busted his butt off to get what I wanted. He listen to what I wanted and what we needed. Bought a brand new 2019 Dodge Journey.

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Spectacular

By zippyzipse1 on 6/24/2019 at 12:30 AM.

It was a very nice and friendly experience. Everyone was very helpful. Makenzie Wegmann had everything in order and ready for me when I arrived.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very nice and friendly.

By SUV guy on 6/23/2019 at 8:49 PM.

Makenzie was a joy to work with during our time we spent at the dealership when looking at purchasing a used Jeep Grand Cherokee. She was very nice and friendly. She was instrumental in locating a Jeep Grand Cherokee at another dealership with the options and trim level we were looking for. She took the time to answer any questions we had in regard to the vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very nice and friendly

By Autumnkyle2019 on 6/22/2019 at 6:23 PM.

Julie Was our consultant with purchasing Our new Vehicle . She was very nice and friendly she took her time and explained everything we need. I would recommend taking a ride with her!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful customer service.

By rrruch on 6/20/2019 at 2:40 PM.

Their team found just the vehicle we needed in a short time frame. They proceeded to put it on hold for us until we had time to review and make the decision to purchase. Thanks to Pete Smith & all at Kunes.

I would recommend this dealer.