Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Satisfied Customer

By Carmen on 10/17/2017 at 3:27 PM.

Great place to look and buy a new Subaru. The area is clean and the people are friendly, knowledgeable and answered all our questions. Tom made sure we were aware of the features of the vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

The Best dealer experance I've ever had

By Tavyrae on 10/1/2017 at 2:08 PM.

I am very particular about my family safety and Subaru eased my mind and fulfilled all my concerns. I have been shopping for 3 years to make sure I got the best all around car for us and finally decided on the 2015 forester. Thank you Tom Fetsch for your patience and smile every time we came in

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brian and Matt were beyond helpful!

By Tianna Brenneise on 9/30/2017 at 4:03 AM.

If you are looking for a car kupper is the place to go, everyone there is supper friendly and easy to work with. They help you find the car you're looking for and they also are very helpful if you get in an accident and need a new car. They do everything they can to make the process as easy as possible!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience!

By Crosstrekie on 9/25/2017 at 10:57 PM.

I recently leased a Subaru Crosstrek from Kupper. Matt Nelson was my salesperson and was very knowledgeable and informative...... his patience with me was also exceptional!! The whole sales experience was quick and easy,I couldn't be happier!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Allison is the best!

By Kevinh on 8/25/2017 at 9:23 PM.

Had a fantastic experience buying a new car at Kupper Subaru. Allison was very helpful explaining everything and what a friendly person. Definitely will shop Kupper any time I'm looking for a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you, Allison!

By Terri on 8/24/2017 at 2:40 PM.

LOVE my new Outback! Allison provided excellent service, searching to find the exact vehicle we wanted and even delivering my car to Williston! She always remembers our names when we are in for service (which is always excellent!) or just to look around on the lot. Allison is very friendly and helpful without being pushy. This is the second Subaru we have purchased at Kupper. We have converted several other family members to becoming Subaru owners, and we look forward to buying again from Kupper Subaru in Mandan. Highest recommendation!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellence in every aspect

By Kelly o on 8/20/2017 at 11:18 PM.

Have purchased 5 Subaru's at Kupper Subaru Mandan. Each time was superb attention to detail either in the sales or service departments. Becky Sharff was exceptional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Trading in for a new 2017 Forester

By halcloer on 7/24/2017 at 3:20 AM.

Allison has always been there to help me and my family since I purchased my first car (a '14 Impreza) back in December of 2014. She's so personable and friendly! I was needing an upgrade to find a car to fit my lifestyle now and Allison was more than happy to help. It's always a pleasure to go to Kupper Subaru whether it be for a service or just looking at other cars! The whole staff there is more than accommodating!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great salesman, Great Service!

By Daniel Schoefer on 6/20/2017 at 1:37 PM.

Tom Fetsch is a wonderful salesman. I took my time looking for the right car, he didn't pressure me nor pushed me to buy a vehicle. He took the time to answer questions via text, email and phone calls and was always accessible. I work in Williston, and couldn't make it to Kupper, So after I bought my car he brought it to Williston. Tom went the extra mile.. literally and figuratively. Thank you for the wonderful service! Very pleased doing business with Tom, and Kupper!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Satisfaction

By Kay on 6/13/2017 at 8:13 PM.

I totaled my car and was in need of a different car. I dealt with Austin Berger and he was more than gacious. I tried a lot of cars and couldn't find what I wanted. I told he what I wanted, price range, etc. and within three days he called me and said he had the car for me. I went over and it was wonderful. The car met all my requirements and the finance department did an awesome job for me. I would recommend Kupper Subaru for anyone looking for a used or new vehicle. Ask for Austin - he was great.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Subaru Forester

By Rita Irmen on 6/10/2017 at 3:18 PM. Helped by Katie Anderson.

I had driven through many dealerships in the past month. Was not looking to buy at the moment, but a vehicle got my attention. Went into Kupper Subaru with questions and where I met Tom Fetsch. Tom is real personable, not pushy answered some of my questions. We took a test drive, I was a little nervous but Tom made it fun. I was soon relaxed and loving the Forester. Although I loved the vehicle Tom made the sale! Tom also made me comfortable about all my questions and that I could contact him at any time. I think Tom Fetsch is a great asset to Kupper Subaru, and would recommend Tom to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Loving my Subaru!

By Mtngirl on 6/6/2017 at 5:43 PM.

Traded my 2002 Subaru for a 2017 Outback in December and it got me safely through our winter travels. Now looking forward to outfitting the Thule crossbars that Austin Berger helped us find so that we can prepare for our Summer adventures. Austin continues to be in touch to answer questions regarding all the fine features of this vehicle and....to keep our maintenance on track. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

'Fabulous Ride!!'

By Legacy17 on 6/1/2017 at 1:57 AM.

Tom Fetsch was super easy to work with. He actively listened to what I was looking for in a car and also heard the things I did not say. I was looking for a good fit and a car that 'spoke to me'. He took the necessary time and made sure the car was a good fit for me and it was what I wanted. Tom did find the car that spoke to me and I couldn't be happier with my new ride. I now call Tom the 'Car Whisperer' !! There was never pressure to purchase. The Team was friendly and Welcoming. They are knowledgeable about the cars they sell and made sure they shared that knowledge with me. I loved the Encore visit that was offered for a second chance to ask questions. This was a great experience and LOVE my Legacy!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By Iren1 on 5/29/2017 at 9:11 PM.

Matt Nelson was excellent to work with! He listened, was very courteous, very knowledgeable, and went out of his way to find what I wanted. There was no pressure to buy. I have purchased a number of new vehicles in the past and this was probably the best experience I have ever had. Great job, guys!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Super sick

By Zachscott777 on 5/23/2017 at 3:38 AM.

So I went and was looking for a subaru and found one with a great salesman and the experience was sweet and I couldn't be happier with my 2012 Subaru Legacy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent

By peg1209 on 5/19/2017 at 12:10 AM.

I went in looking for a vehicle and was shown all the options and types of Subaru. The salesman listened to what I wanted and matched me to a vehicle, I ended up purchasing my Outback that day. Being able to finance through Subaru was an added benefit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Korine Waldo on 5/14/2017 at 1:45 PM.

Very helpful staff, great prices, reliable cars. Matt Nelson sold us a used Subaru Outback. He was incredibly patient with all of my questions and seemed to really care about if we were comfortable with our purchase. Great experience all around!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Consistently high quality service

By Pat on 5/14/2017 at 12:50 PM.

Although I don't live in Bismarck, I chose to purchase my new Forester from Kupper Subaru because they had previously provided quality service . The service department provided excellent service when I had "car crises" during visits to Bismarck. So last year when I decided purchase a Crosstrek, I traveled the 10 hours to Bismarck to purchase it...and had a great experience. Given this past experience, it made sense to return for my new Forester. Again, Tom was kind, fair, and thorough and other staff did their job efficiently. I left feeling great about this experience and the amazing Forester. And felt even better about Tom's thoroughness when he called later to let me know that I had forgotten something!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Austin Berger

By Courtneyschaner on 5/8/2017 at 7:34 PM.

I came to Kupper in search of a Subaru and Austin Berger did an outstanding job with helping. He was very knowledgeable on all different types of vehicles and directed me towards my best fit. It has been a few weeks and I've been very happy with the Subaru Forester I chose. I would easily recommend Austin to anyone looking to by a new vehicle and need someone who knows what they are doing!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Found My Caddy!

By Gnorton on 5/6/2017 at 12:28 AM. Helped by Wade Huber.

Last fall last I was looking for an SUV that I would "love" I told Austin all the important things to me that I wanted in my vehicle; he researched the inventory selection and found me the perfect match for me based on my wants and needs. I was very impressed when I took the test drive and he pointed out the features and benefits and after 7 months I still couldn't be happier with my purchase! Thanks for listening! :) 👍

I would recommend this dealer.