Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.5  
Friendliness
4.5  
Overall Experience
4.2  
Price
4.2  
Quality of Work
4.2  
Service
2.5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great place.

By Soundman460 on 6/13/2017 at 2:22 PM. Helped by Presley Hutchins.

They guys stayed late and went the extra mile to help us see if the car seats would fit in the jeep and to make the number line up

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Terrific buying experience

By Laurigyd on 5/30/2017 at 12:52 AM.

The staff here is excellent! We worked with Brad Altman and Scott Nichols while looking for our Ram truck. They are very knowledgeable, helpful, friendly, not pushy. I highly recommend this dealership for you vehicle shopping.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

First Dealership Purchase

By smfd650 on 5/20/2017 at 4:01 PM. Helped by Unsure of Finance or Managers name, I was told but do not remember.

I purchased my first vehicle from a dealer here. 2015 Silverado. I had done my research prior to arriving and thought I had a pretty good understanding. Unfortunately for me, I don't think I did quite enough. My experience with the dealership was great but I honestly believe I could have gotten a better deal in the end, at least some free oil changes. All staff I worked with were very courteous and answered all my questions but I feel a lot of the financing was kind of rushed through and I found some details after I left than I did not understand.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I became a well qualified buyer at Lake Keowee Dodge Jeep

By NavyGuy77 on 5/13/2017 at 8:15 PM.

I traveled to Lake Keowee Dodge from Greenville, SC. First thing I noticed was that it was hassle free. I made an appointment and drove down. I walked all around for a good 15 minutes and looked around without being approached by a sales person. I liked that because sometimes I don't want to talk to sales, I just want to look for a minute or two. I then walked in, found my sales person Eddie Rogers, and we walked around and looked at brand new Jeep Grand Cherokees. I have been a 10 year owner of a Jeep Grand Cherokee. I was prepared to buy another one due to their styling, performance, and bang for the buck. However, after realizing that the EXACT package I was looking for was not really available, I knew I was going to be giving up some options to get other options...and I was going to have to decide what was most important to me. Worst of all, the realization dawned on me that I was going to be paying A LOT of money for something that wasn't EXACTLY what I wanted. It was then, Eddie and his Sales Manager informed me about the rebates on the RAM 1500 series trucks when you lease. I had never previously leased, and always believed it wasn't in my best interest. Let me tell you..... IT WAS IN MY BEST INTEREST....and Eddie Rogers and management helped me to see that I could be driving an absolutely stunning, sporty, FULLY LOADED, RAM 1500 Night Package worth 31% more than the Grand Cherokee....for around the same payment. They were right. If I had picked the Grand Cherokee, I would have paid the same but had MUCH LESS. Best part is, on the leasing option....the truck has GUARANTEED RESIDUAL VALUE. You don't get that when you buy folks! Sure you may reach a day when you don't have a payment....but on the other hand, I'll have the option to buy for less than what I would if I tried to buy it used in 2020, or trade it for a new one. EDDIE and his management team were paramount in helping me understand all of this. They explained it in detail. They had patience when I asked for even greater detail. The kicker is that you have to be a WELL QUALIFIED BUYER....meaning good credit. I leased the Ram today. I was happy with delivery. The transaction went smoother than when I bought my Jeep at a different dealership. Overall, I am very happy. I highly recommend Eddie Rogers and Lake Keowee Dodge Jeep Ram.

I would recommend this dealer.

Overall Rating

3.0  

2   Overall Experience
4   Price

MODIFIED BAIT AND SWITCH

By Gaguy on 5/9/2017 at 3:03 PM.

My wife and me purchased a new 300 S , wife is unhappy with salesman, Brad Altman. Because of small inventory they had to look for vehicle we wanted. Brad went over list of options on vehicle. He told wife same options would be on the one we were to get, except ours would be a 300 S instead of 300 C which he was showing us. Got car late in p,m, also starting to rain BIG MISTAKE. Vehicle we got didn't have the options promised (my fault) I should have been paying more attention. consider this modified bait and switch . BEWARE OF THIS DEALERSHIP 11111

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Dealership!

By Hawkinsjess on 5/8/2017 at 2:58 PM. Helped by Presley Hutchins, Joe Vogel.

Where to even start...Presley Hutchins was great to deal with while emailing. He was out when we came in but Joe Vogel was just as great. The atmosphere was very laid back and everyone was just so nice. The best dealership I've ever bought a vehicle from. You definitely can't be the quality of service or people. Whenever we are ready to purchase another vehicle this is where we will buy from!

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Car buying

By Meganr86 on 4/26/2017 at 1:36 AM.

Went into lake keowee dodge over the weekend and was impressed by their cars, but not the customer service they show me a 2014 Jeep Grand Cherokee overland and it was very nice. Went back on Monday and did the paperwork, the salesman came outside to to tell us he got some answers for us He then handed me this paper that said huge savings On the bottom was written my down payment which wasn't to bad but said my payment would 770.00 per month Wow I said that's more than my house payment So before we left that day the payment dropped to 639.00 which I still passed on So got online looking at other jeeps and I am going to continue my search. The following day I got a call from the account manager called leaving me a message to call him back So I did he was telling me of all the available saving on the new jeeps and maybe I could get into a new Jeep Grand Cherokee So I returned against my better judgment my original salesperson was busy with a other buying customer so they pushed me off to a guy named Brad which his customer service skills with us Sucked didn't even let me test drive the base model just pulled the base model out opened the doors and that's it Everytime I tried to ask a question he would cut me off with a answer that didn't even make sense Then he finally came outside said well the new is going to put me in the 700s on my payment This guy brad didn't even know how much they appraisal my trade in at he well I guess the same thing they told yesterday on a blind appraisal Which was anywhere from 500.00 to 2500 to low cause my car was a Kia Optima but was loaded with extra features back up camera navigation and other extras So before you go there just have your trade in check out and make sure you get salesperson that wants really wants to get paid I just feel I was left out in the cold a good bit I got the feeling from Brad that he knew a deal wasn't going to be able to be made so he could care less

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Deal, plus, good and knowledgeable people

By Tim Dirves A New Diesel on 4/19/2017 at 10:30 PM. Helped by Presley, Sam.

Drove from Greenville (over an hour) with high hopes and was not disappointed. Worked with Scott Nichols mostly but Presley, Sam and Nicki all chipped in to make my buying experience a great one. I drove home in a Strong RAM 2500 Diesel that will absolutely pull up stumps and look good doing it. I met the Management while there and I was shocked. They were nice people that wanted to make sure I was getting what I needed. My sales person didn't have to run out and back 10 times to get me a "better" deal either. We worked it out. If you see a guy drive by in a dark red 4x4 RAM 2500 diesel with a big smile then that will be me. Look for the "Lake Keowee" sticker on the back of the truck!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Wonderful people

By Kristy Prater on 3/26/2017 at 10:37 PM. Helped by Joe Vogel ----5 stars.

Recommend lake keowee dodge...great people..friendly atmosphere...really loved our salesman..Joe. He was awesome, very attentive,and just overall a great guy...great experience

I would recommend this dealer.

Overall Rating

1.5  

2   Overall Experience
1   Quality of Work

Service department

By Jamieandjohn on 2/23/2017 at 8:18 PM. Helped by Did not get the name of the man or women working the counter..

Have had engine light problems with my Cherokee and had to take it back 3 times to get it fixed. First time it came back on the next day. Took it back and waited almost 2 hours only to be told it wasn't fixed and I had to bring it back but it would only "take 10 minutes" once they had the part. Brought it back and took another hour. Complete lack of concern for customers time and making things right.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

service department lacks supervision and or quality control

By collins@collinscarolinas on 1/30/2017 at 6:48 PM. Helped by david.

Brought car in for routine transmission service , after service and supposed test drive ,car would not back up. was told it was ok to drive and that the problem would "work it's self out.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent car buying experience

By MichaelM on 10/19/2016 at 4:29 PM.

No pressure, easy car buying experience. I bought a pre-owned Ram, with 2 small imperfections, and they fixed both, with no hassle at all. Our salesman (Buddy King) was great, very friendly, and got everything we asked where we wanted it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome and Fast!!

By Baburns on 10/12/2016 at 9:41 PM.

John Owens is the man. The deal was fast and I was in and out in no time. Financing was a breeze and I got the truck that I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By melc05 on 9/24/2016 at 4:56 PM.

The salesmen at Lake Keowee Dodge are very personable and willing to help in any way possible. They were very accommodating and helpful! They definitely went above and beyond to help us!

I would recommend this dealer.

Overall Rating

2.0  

2   Overall Experience

Yes....It's been checked

By Martman56 on 9/15/2016 at 2:46 PM.

The buying experience was excellent and easy. Was told vehicle completely checked out and ready to go. From day 1 often smelled hot brakes. Ignored it as that smell is common with new brakes. Today, with less than 3000 miles since purchase, I'm here for an oil change and by the way can you check the brakes. Half an hour later I'm informed your rotors are glazed and need to be turned for 120 dollars. Guess the complete checkout wasn't so complete now was it!?

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Jdmiller81 on 9/14/2016 at 1:45 AM.

Scott gave me the best info that he new about the truck and answered questions that I had than we worked a deal that I felt good about

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Wasted 2 hours of my life..

By Donna444 on 9/13/2016 at 2:12 AM.

Saw a used 2016 Ford Explorer listed on Lake Keowee Fords website. Drove over an hour to see it only to be told they had transferred it to their other location Lake Keowee Chrysler just hours before. So drove to new location met with Scott looked at the car went for a test drive. Noticed several things that did not seem right. Example painted tape still covering the back lens. Went back to dealership I asked for a Carfax report. Got it and saw where it had been in an accident. Ok so if I can live with that what kind of deal can we make? Scott walks over to another person I'm assuming a manager and this guy come in the office sits down and says I'm sorry we can't sell the car for the price we have listed... now this was no typo. It was in line with other on the market but this one had the colors we were looking for. He offered no options no apology just flat "we can't sell it for the price we have it listed for." Got up and walked out... He has to be one of the rudest people I have ever met. The lowest score you are able to give on here is 1 star or I would have rated it a negative 10. So two hours there was a WASTE. I will not be back nor will I ever refer anyone there. It could have been handled in a lot better way.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Ram Truck! Great Price!

By JTizzle on 9/6/2016 at 1:56 PM. Helped by Robert Williams.

Had a fantastic experience at this dealership, Robert Williams contacted me quickly after I submitted an inquiry online, and then when I came in, put me on the perfect 2016 Ram 1500 Quad Cab I had been looking for - and to top it off, Mark (the General Manager) gave me almost $15,000 off the sales price! I highly recommend these guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience

By Kmtmmcook on 9/6/2016 at 2:12 AM.

Scott was a great sales representative Help us through out the buying experience. Love my new 1500 with the Eco Diesel engine. Would highly recommend.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Awesome Brad

By Mlament on 9/1/2016 at 10:43 PM.

Brad Altman is our favorite salesperson. We have bought several vehicles from the dealership and our best service has always been when we work with Brad. He works his magic to get you the best deal possible. Even if you don't decide to buy you still leave with a smile on your face. Of course today we did leave with a new Ram 1500 Hemi. Thanks again Brad.

I would recommend this dealer.