Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.6  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

David & kim

By fordsrmastertech on 7/18/2019 at 4:24 PM. Helped by Josh.

The three men that helped us was absolutely amazing. They did everything they could to get us where we wanted to be. They stayed late with us and made sure we were happy and satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Avery on 7/13/2019 at 8:49 PM.

Great place to buy a car from, very helpful staff that’s willing to work with you. Also has a great selection of vehicles for whatever you are looking for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By barrywnr on 7/13/2019 at 5:27 PM. Helped by Seth.

Good people. Fast and knowledgeable .rRyan and Steven made my buying experience exciting and very pleasurable. Ryan helped me understand all the features of my new truck and advised me to call any time if I needed assistance. A big thank you to these valued employees.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Navigation, screen function

By JOHN@LEEANDSIMS.COM on 7/13/2019 at 12:21 PM.

The guys were on time and kept me posted as I waited. Very friendly and professional. Very good experience and I would definitely recommend them for your service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By KIMBERLYNEWTON10 on 7/9/2019 at 9:55 PM.

Took my car in for routine maintenance and the managers and technicians took excellent care of me and my car. I feel much safer on the road now.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By kovande on 7/9/2019 at 3:44 PM.

Lake Keowee Ford had the best price in the Upstate and their sales people are very knowledgeable. They do not use aggressive sales tactics either.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By tinalynn1314 on 7/8/2019 at 1:57 PM.

The guys here are friendly people and they take care of you. I recommend coming to Lake Keowee Ford even if the drive is long.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Happy

By nsjones9493 on 7/7/2019 at 11:55 AM.

Felt everyone worked hard to get me the best deal possible. Thanks Rodney and Chris.Also believe gave me good deal on my trade. Great overall experience would recommend to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and Beyond

By losgallos on 7/6/2019 at 9:07 PM.

Made an appointment to have "The Works" as I do regularly and while the car was in for service the Manager came out and told me that a recall that I've been waiting on was now available and asked me If I would like to have it performed while the car was in. I told them to go ahead by all means as I'd been waiting a few months to hear about it. So we got 2 things done with one visit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used vehicle purchase

By jmrowland55 on 7/6/2019 at 8:59 PM.

Very considerate to customers always a pleasure to do business with this dealership. I would gladly recommend them to anyone for a Ford product thank you for making car buying a pleasure instead of a hassle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, fun & friendly

By avanheusen on 7/4/2019 at 8:23 PM.

Jeep serviced ar FORD dealership. Gotta go to the place you trust. All we need is the oil change sticker in the corner of windshield! TRUST is the big word here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change and AC charge

By RAYCPACE on 7/2/2019 at 4:19 PM.

Great value although a little slow. Had to wait 2 hours with an appointment. Just seems to be a long time to wait. The service was great and my AC works great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience yet!

By chv229 on 7/2/2019 at 1:51 PM.

Chantz, our sales guy was straight up & honest about the price, car history & listened to what we were looking for. The overall experience with the team at Lake Keowee Ford was worth the drive out. This was our 2nd purchase from this dealership & we will be back when we're in the need for a vehicle again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people and great prices.

By james.best28 on 6/30/2019 at 8:27 PM.

They are sure to let you test drive every vehicle you have an interest in. They are willing to work with you to get you what you want. Very friendly staff and best prices I have seen.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

service new car purchases

By MARTINMO0 on 6/30/2019 at 1:27 PM.

we have bought 99% of all cars and trucks from this dealership it has been under several owners and we still come back to buy

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
2   Quality of Work

Great

By maninuniform87 on 6/30/2019 at 2:01 AM.

Very patient and helpful, would buy from them again. I feel like they did everything they could do to help me find and drive away in my new car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By Rickey.powell0908 on 6/24/2019 at 4:16 PM.

Had a great experience at Lake Keowee Ford! Super cool and professional employees. Felt like family! Would recommend to everyone needing a great car buying experience.

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
1   Friendliness
1   Overall Experience
4   Price

After the sale.

By MTCRONE on 6/23/2019 at 10:54 PM.

Very happy with the car, not so much the after sale service. I understood that no warranty came with the 2014 Subaru, but 18 days after purchase I drove for the first time at night and found the low beam on one of the front head lamps was out. Remembering that Josh had to charge the battery before I could test drive the car because 'someone had left the lights on', I called Josh the next morning, but he was out for the day. I then asked to speak to the manager and was connected to Steve Jackson's voice mail. I left a detailed message with my phone number, but he never returned my call. I then called Mark Williams and left a message, but he, too, never returned my call. Then the following day, I again called Josh and told him about the bulb. After reminding me that the cars are put through a 120+ check before going on the lot and talking to his boss, Josh offered to pay for the replacement out of his own pocket. I made an appointment with the service department for the following Monday, June 17 at 2:00. I arrived a few minutes before and checked in. I could see my parked car from the waiting area. After 45 minutes, the car hadn't been moved, so I asked for my keys from the service manager. He got them for me without saying a word - no explanation for the delay, no apology. As of today, June 23, not one person from Lake Keowee Ford has called, not even the sales representative to inquire about my appointment with the service department. I'm left wondering if the service department routinely runs 45 minutes to an hour behind or if it was all planned. Replacing one low beam light bulb would not have cost Lake Keowee Ford that much and would have earned my gratitude and probable referrals from me in the future. As of now, I have had a very negative experience with Lake Keowee Ford and will definitely not be bringing my car there to be serviced.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First service

By lesleyday on 6/22/2019 at 7:23 PM.

I was very pleasantly surprised, because this is my first service on a brand new car, that it was free! Thank you for taking care of me & making my first dealer servicing an awesome one!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Absolute waste of time

By BLUBBAR614 on 6/21/2019 at 5:03 AM. Helped by I have no idea, they never the same.

Do not purchase a vehicle at this dealership. They do not back the product they sell. It is difficult to get proper service and they lack honesty and integrity. The personell in the repairs department change frequently and you never see the same person twice. Also, they do not honor the many recall notices from Ford and the wait time to get your vehicle serviced in unacceptable. Ultimately, a tire rotation and oil change can turn into an unsubstantiated $2500 front end quote. I'll never buy another Ford vehicle ever again!!!!

I would not recommend this dealer.