Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.6  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a New Chevy Pickup.

By Harry on 11/6/2017 at 4:44 PM. Helped by Bill Heisler, Dustin Walters.

Great working with Bill Heisler and Dustin Walters. I have purchased vehicles from them before and again it was great working with them. Everyone in the dealership was very kind and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Couldn't have been easier

By Brent Christensen on 9/13/2017 at 4:08 PM. Helped by Jeremy Devier, Andria Miller.

From start to finish it was an incredibly simple experience. I worked with Jeremy Devier. He gave me what I needed, gave me a great deal, and even had the vehicle delivered to my office in the Twin Cities. I highly recommend this dealership

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Experience

By Brian on 7/11/2017 at 6:55 PM. Helped by Doug, Bill, and Andrea.

Lake Chevy had what I was looking for in my new truck. The Sales staff was very cordial and help me with the whole process. The return calls were not as timely as I would have liked them to be, but I understood they were busy and sometimes delays happen. Overall, the experience was a positive one. One thing I want to strongly mention is the fact that I live 3 hours from Lake Chevy and they had no problem getting a driver to deliver the vehicle big kudos for making that part easier on the customer!!! Andrea in the finance office was friendly, accommodating and overall stellar. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Joe Lamb, Dustin and Bill are always enjoyable to deal with.

By lss2017 on 7/11/2017 at 2:37 PM. Helped by Joe Lamb, Dustin Walters, Bill Heisler.

Our transaction took a short time and was very pleasant. We left with the vehicle we wanted and at a fair price and no stress.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional

By Happy customer on 6/28/2017 at 12:02 AM. Helped by Doug, Andrea, Wayne.

Exceptional customer service from everyone at the dealership, friendly employees. Prompt service from moment of entering business. Very neat and clean facility. Will return to this business for future needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very satisfied.

By Cindy 123 on 3/29/2017 at 12:52 AM. Helped by Bill, Joe, and Dustin.

Joe was very willing to review the options on the car and set up phone app. Bill was friendly and helpful in preparing the payoff. Dustin was very patient and friendly while getting the numbers right.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

salesman

By Bigson on 3/7/2017 at 3:42 PM. Helped by Joe Lamb and Bill Heisler.

The salesman were Great. They were able to order the pickup I wanted to meet my desires. Went the extra mile for me. Great Job Men.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Oil change

By DL guy on 2/16/2017 at 12:14 AM. Helped by ??.

They did a good job and fast. He went over inspection sheet and had prices of things I should have done in future and wasn't offended when I said I would have a friend do them.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Recall, oil change and tire rotation

By doug1 on 11/25/2016 at 3:05 PM. Helped by Dana Timms.

They got me in right away and work was completely quickly. I was on my way in no more than an hour. They completed the recall, oil change, and tire rotation in that time.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Oil Change

By Equinox2014 on 9/22/2016 at 5:49 PM. Helped by not sure.

The gentleman that took care of my car was very knowledgeable and friendly. He changed the oil, checked the tires and fluids and cleaned the windows and the inside floors. I will bring my car back next time it needs servicing

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase

By Kermit L Paulson on 9/22/2016 at 2:23 PM. Helped by Joe Lamb, Andrea Miller, Dustin Walter, Bill Heisler, and others..

The staff was very helpful. They answered all of my questions to my satisfaction. They were very friendly. My experience with those dealership was great and has been from previous visits.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Friendly and Thorough

By mikayla8228 on 9/3/2016 at 10:19 PM. Helped by Jason, Dustin.

This was our first time leasing a vehicle, but they were willing to work with us from the start to make sure we were comfortable with the purchase. The staff was all friendly and our sales person was very thorough in comparing vehicles and going over all the vehicle specifications. The financing people were also very thorough in going through the agreement and giving us all the options. We will definitely be returning.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy new car owner

By Hnco2016 on 7/31/2016 at 2:33 PM. Helped by Jason Kulyk, Andrea, Wayne, and Dustin Walters.

Great dealership, everyone was very friendly, helpful and patient. They worked hard to get me into a new car. The next time I buy a car I will be back at Lake Chevrolet. So a big thank you to everyone that worked with me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very fast, helpful, and friendly

By Happy Man on 7/9/2016 at 11:33 PM. Helped by Bill Heisler/Doug Hanke.

Very informative and helpful explaining all the options and setting things up on the new vehicle.i will be going back for my regular service calls.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Lake Chevrolet!

By wb890 on 7/2/2016 at 3:50 AM. Helped by Doug Henke, Andrea, Wayne, and Dustin Walters.

My salesperson Doug Henke was very helpful and answered all of my questions. The general manager Wayne and Andrea in finance were instrumental in pushing the deal through and Dustin Walters was fantastic with assisting me with the paperwork at the end. I look forward to working with the Lake Chevrolet staff again in the future for my next vehicle purchase. Thanks again!

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
3   Quality of Work

Purchased a used vehicle

By so far so good on 5/5/2016 at 2:11 AM. Helped by Doug Henke and Dustin Walters.

I received tremendous support and understanding in trying to assist me in finding the right vehicle at a fair price. The salesman was willing to take the time that was needed to find what I was looking for. It took quite some time and he was there every step of the way. He always tried to match me with what I wanted.....NOT WHAT HE WANTED TO SELL ME!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME

By who44 on 2/24/2016 at 4:41 PM. Helped by Joe, Doug, Chris.

Great buying experience with a small town feeling. Salesmen very friendly and knowledgeable and never felt pressure to buy from them. Very nice building and very clean. A great place to do business.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very good customer service!

By MGScience on 2/17/2016 at 4:03 PM. Helped by Doug, Chris.

I appreciated how all of my concerns were addressed. I liked that they listened to what I expected and I was taken care of and not pressured into buying a car I didn't like.

I would recommend this dealer.