Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
3.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

our experience

By warlock on 9/16/2019 at 7:32 PM. Helped by joey , ian, paul.

service above and beyond very pleasant and courteous made sure we new everything about the vehicle with me being a woman did not treat me any different would shop lakeridge again and recommend them very vey highly.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

3rd truck purchased

By Steve Herriot on 9/5/2019 at 2:28 PM. Helped by Dave Harden, IanParker.

This is my 3rd truck purchased at Lakeridge Chrysler, sales team are great to work with, and the service department is great. Always willing to help.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

New car

By Lovemyjeep on 8/23/2019 at 3:34 PM. Helped by Craig Norton.

Recently purchased a new Jeep and ultimately it was the customer service that we received from Craig Norton and the dealership price match that made the decision so easy to purchase from this dealership over others we considered. I would highly recommend Craig, and the service team at Lakeridge, Port Hope.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good experience

By Big guy on 8/12/2019 at 1:08 AM. Helped by Craig.

I found them good to deal with and was happy with all aspects of the sale. Staff was friendly and helpfull it made it easy to deal with tbem

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Service!!

By R&R Fryza on 8/4/2019 at 5:25 PM. Helped by David Hardon.

We were in dyer need of a vehicle. We had searched several locations for 3 weeks. Our search ended at Lakeridge Chrysler Port Hope. When we arrived at this dealership we were immediately approached by the team asking if we needed assistance. David Hardon provided us with the assistance we needed. He provided us with the absolutely greatest & outstanding service compared to all the other places we searched. Being GM owners all our 60+ years it was easy to make the switch with the service we received. The service was above and beyond our expectations. With no exaggeration the service continued after we finalized the sale. WOW! WOW! WOW! If everyone received this treatment there would be no reason to shop anywhere else. There is definitely no "I" in this "Team". Thank you to everyone at Lakeridge Chrysler Port Hope. Thank you David & Team for such a great experience from start to finish! R&R Fryza Lindsay ON

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Customer service sucks

By Justafemale on 7/30/2019 at 1:45 PM. Helped by Trevor.

I'm very disappointed in there service they tried to fraud a female on warranty work.we took it to another dealer work was performed without a hickup an warranty was granted.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people to deal with

By Poguey99 on 7/30/2019 at 12:28 AM. Helped by Joe Davies , Ian Parker.

Very good experience , Joe Davies was a pleasure to work with, professional all the way .We came in to buy 1 car & left with 2 .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My son recommended this dealership

By cwesterink on 7/17/2019 at 9:28 PM.

My avalanche was getting old and tired and the 2017 1500 hemi feels like a monster truck compared to it.It pulls my 26ft travel trailer like it isn't even there. Sales people are awesome I would definitely buy another truck there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

THE BEST AROUND BT FAR

By HOT ROD on 7/12/2019 at 10:45 AM. Helped by Dina , Dave , Jason , Moe .........

Lakeridge Chrysler is by far and away the BEST place to purchase a vehicle. The staff from top to bottom are amazing and a pleasure to deal with. Dina , Dave , Jason , Moe and the rest are truly awesome people. The sales and service departments are outstanding !!!!!! The prices are the BEST ...... I have just purchased my second new vehicle and have recommended Lakeridge Chrysler to all of my family and friends....... thanks again for everything !!!!! S Huisman

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Mom Car!!

By Ksabarros on 7/9/2019 at 4:52 PM. Helped by Dave Harden.

Purchased my first mom car, a 2018 Jeep Cherokee with Dave Harden and traded in my Wrangler! Got an amazing trade in value for my Wrangler. Walked in just to browse on a rainy Saturday and left with a new car! Dave was amazing, he was super helpful and pleasant. Didn’t feel pressured or obligated like I have before at other dealerships. The staff there were all really nice and friendly as well. I’ve been recommending the dealership to everyone who was asking about my new car!

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Proud Owner of a new 2500 Dodge Ram & Promaster

By A.Belmonte on 7/4/2019 at 8:00 PM. Helped by Dave Harden.

I recently purchased 2 vehicles from Lakeridge Chrysler. I was beyond satisfied with the customer service that it resulted in me purchasing back to back vehicles off of the same sales associate. Dave Harden was awesome to work with, nobody can compete with their prices, and I’d highly recommend him and this dealership to all of my family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

truck purchase

By truck owner on 7/4/2019 at 12:26 PM. Helped by craig norton.

Chose the truck I wanted the first day I went to the dealership and got it for a really good price! Staff is very nice, Special thanks to Craig as he went beyond to help me out

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Love my Jeep Cherokee

By Yazmin22 on 6/28/2019 at 2:18 PM. Helped by Joey Davies, Robert Lawrence.

Chose the car I wanted the first day I went to the dealership and got it for a really good price! Staff is very nice, Special thanks to Joey and hope everything is well with the new baby!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Not a minivan mom But now I am !

By jjmiddleton on 6/24/2019 at 1:40 AM. Helped by Dave,Ian.

Was looking to buy a SUV or Minivan, as we only have 2 young children and I did not want to really buy a minivan BUT wow did the Pacifica win me over. After test driving the Pacifica we where sold. Once talking with Dave and finding a price point the hunt was on for our minivan. Dave and his team at Lakerdige where nothing but nice and helpful from getting our vehicle from Oakville to Port Hope for us and answering all our questions. If you are on the fence about buying a minivan as I was well go see Dave or anyone at Lakeridge Chrysler and test drive ANY pacifica and you will be sold on it. This amazing team will get you in a great vehicle in the price point you are comfortable with, you will not be disappointed. This buying experience was great.!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeep Wrangler Purchase

By Lord on 6/14/2019 at 2:47 PM. Helped by Craig.

Craig hung in there no matter what with friendship, patience and kindness during my recent purchase of a 2019 Jeep Wrangler Sahara Unlimited. Have been a client of this dealership for four years, always pleasant, reasonable and helpful. Only Chrysler dealership to buy from, don't go anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Dodge Ram Purchase

By Wade&Heather on 5/17/2019 at 12:34 AM. Helped by Dina DaSilva , David Harden.

My wife & I were interested in buying a new truck. We shopped around at several different dealerships from Whitby to Port Hope. We ended up purchasing a new dodge ram from Lakeridge Chrysler at a great price. Everyone is very friendly & made us feel at home. We would highly recommend this dealership. Thank-you Lakeridge Chrysler for a great experience. Wade & Heather

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best buying experience I have ever had

By Neil on 5/9/2019 at 5:58 PM. Helped by Joe my salesman and the whole service team as well as the manager.

From first Dealing with my salesman Joe, and then to the whole staff from Management and down, was nothing but a fantastic experience. They were recommended by a long time friend of mine who has bought many vehicles at Lakeridge Dodge Chrysler and I decided to stop by and from the minute I was approached to the day of picking my new truck up the service was excellent. I myself have been letting others know about the great service I received from all at this dealership

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
3   Quality of Work

Service department too busy

By Larimie15 on 5/1/2019 at 8:32 PM. Helped by Service Manager.

Hello, I have been a service customer for a few years, it’s hit or miss how you are treated, tried to explain I need some work on my Ram truck, and I’m out of town from Monday to Friday morning, wanted to wait for a simple tire balance, I was told I would have to leave the truck all day, which is not possible for me, due to my work schedule, they ( the service manager ) , could care less, so my two FCA vehicles will be serviced in Cobourg from now on

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Wonderful reception and service

By Jim C on 4/30/2019 at 1:58 PM. Helped by Trevor in servicing and Paul in parts (both at a previous dealership as well as at Lakeridge).

I am a new customer at Lakridge Chrysler, and am very impressed with the dealership as a whole. Dave Harden helped me with a new vehicle purchase and I am very happy with the experience. Chris Moore in Servicing has looked after my vehicles for a few years now . When he moved to Lakeridge - I followed as a long time customer. Chris is a respectful, experienced , honest and professional individual. His ethic and work is, in my opinion, unimpeachable. I might ad that while my visits to Lakridge were initially for service, an accident caused the last visit to be a purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and Efficient service

By Baby J on 4/29/2019 at 2:51 PM. Helped by Craig Norton.

We purchased a new Jeep Cherokee Limited and Craig Norton was our Sales Consultant. My cousin was the one who recommended this dealership since we live downtown Toronto. Since my cousin didn't need another car as he just purchased one not too long ago, he contacted my husband because he knew the service at this dealership is excellent and mentioned about getting a new car. We weren't really planning to get a car as of yet, but my husband must've had a good talk with Craig because he comes home and enthusiastically tells me about the jeep. Transaction were all dealt with via phone and email. Craig was on top of things. Within a week, everything was taken care of. I was even worried about the insurance when my husband came home one night and told me "Craig said car is ready for pick up on Saturday". I had to message Craig to ask about insurance, etc. He said we took care of that. We already contacted your insurance and they transferred it. Finally picked up the car and met him in person. He was very friendly and so are the people at the dealership. Craig was excellent. He didn't just give us the keys and make us sign the documents, he gave us little tips as he explain everything about the car. I thought that was excellent. My previous purchase from another dealership was that I came in, they made me sign all the documents. Didn't take the time to explain the car features but just the basic. But Craig on the other hand knows this jeep well and was thorough when he was explaining it. Introduced us to the rest of the team at the service side. With such warm welcome, my husband already thought we should bring our car here for maintenance. We can always visit your cousin as we wait. Even as a bonus, my cousin was saying they even do drop off/pick up as the car gets serviced. Overall both my husband and I had a great experience. And the Jeep Cherokee was an excellent choice for us. Love driving it!

I would recommend this dealer.