Dealer 2-Year Rating

Overall Rating

1.4 / 5
Customer Service
2  
Friendliness
3  
Overall Experience
1  
Price
1  
Quality of Work
1  

Dealer Reviews

Show:  

Overall Rating

1.8  

3   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

xxx Dealer

By Not_happy on 6/2/2019 at 12:29 AM. Helped by Mike, Jerry.

The owner is absolute trash and doesn’t give a single xxxx about his customers or his employees. Not only was I sold a vehicle that had a blown transmission, but i also had a radiator hose come off while traveling down 26th, causing a xxxxing head gasket to blow. Don’t waste your time or money though them. Go somewhere that actually gives a xxxx about the safety of potential customers.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Untruthful and unreliable

By Disgusted on 3/7/2019 at 1:24 AM. Helped by Jerry.

Jerry strung us along for two days saying he had cash in hand to close the deal. He kept saying he was on his way to our house and never showed. When we finally tracked him down, he didn’t have the money he had said all along and tried to talk us into taking a check. No. Way.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst dealership ever, a minus 5 rating.

By CAROL TENON on 8/26/2017 at 2:59 AM. Helped by Mike Barr, Jerry Munsch.

Purchased a GMC Acadia with an extended warranty; plus had several repairs that were a written condition of the purchase. Repairs were never made correctly, held the truck at the garage for 3 weeks and never performed any of the repairs. Took vehicle elsewhere for repairs. Then truck was totaled by a drunk driver. Requested a refund of the warranty, this was sent to the dealer because they never provided the bank info to the warranty company and dealership was directed to turn it over to the bank. They cashed the check and kept the money, also, denied any knowledge of the check. After the warranty company notified them they were not dupposed to keep the money, they were supposed to deliver a check to the bank which they of course did not do. When I went to their office to ask them again to turn the money over to the bank, they told me I was trespassing and I needed to leave. They also said they were calling the police, I told them I would be waiting outside for the police and would be charging them with theft. Of course they never called the police, but, locked the door. They have a poor reputation and slide by proper business procedures. They will do anything to keep from paying for repairs or to cheat someone out of their money. Mike Barr and owner Jerry Munsch have raised the roof on being shady. Would never recommend them to my worst enemy.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst deal ever

By JeffJ on 6/3/2017 at 4:32 AM. Helped by I don't know.

The car was overpriced by 6000 dollars and is in poor condition. The salesman took advantage of a woman that has no idea what the car was worth. Now it needs work done that includes brakes rotors exhaust and the 4wd does not work. Tell everybody these people are thieves. Do not buy from here. Jeff J

I would not recommend this dealer.

Overall Rating

3.4  

3   Customer Service
3   Friendliness
4   Overall Experience
4   Price
3   Quality of Work

Will work with you.

By RDH on 4/15/2015 at 2:38 AM. Helped by Michael Barr.

Worked out a nice deal. They work hard and do the best they can to provide quality vehicles to nice people. Worked out a deal that meet my needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service

By yellowfly_85 on 9/15/2014 at 6:23 PM. Helped by Erick Dunn sales man and Mike finance person.

My husband and I went all over looking for a good, dependable car and Lakeview resale was one of the few places that we haven't Hurd any negative comments about. They were very upfront, nice, and non pushy. They were not worried about pushing just anything on us to make a sale.I will definitely be returning to them when looking for another car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

lakeview resale i highly recommend for the friendly...

By JamesBeboe on 4/4/2014 at 3:52 PM. Helped by mike barr.

lakeview resale i highly recommend for the friendly service and will be doing business there for years to come thank you mike barr and jerry the owner

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

I was very pleased with the service. The price and the...

By dgraves on 5/23/2012 at 10:43 PM. Helped by dont remember.

I was very pleased with the service. The price and the financing rate that I recieved was very good. The only things I was not pleased with was 1) I only recieved 1 car key and 2) the vehicle that I purchased only had 1/4 tank of gas.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and curtious. Thoroughly went over car....

By Shane Aldrich on 4/9/2012 at 10:02 PM. Helped by Jerry Munsch and Hasko.

Very friendly and curtious. Thoroughly went over car. Ready in a timely manner. Great price and car was clean.Financing was smooth and the warranty was discussed completely. They offered all the service for the car in the future.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

My husband and I went to Lakeview Resale because of the...

By copfernurse on 4/3/2012 at 1:53 PM. Helped by Jerry and Hasko.

My husband and I went to Lakeview Resale because of the nice looking vehicles we always see on their lot. We didn't expect to walk out with a vehicle that day, although it was a nice surprise and we needed it! The owner and salesman that were working with us were very pleasant and helped speed things along for me to get to work on time. We are very pleased with our new (used) vehicle, except we expected better gas mileage. The salesman never offered a test drive, but we never insisted either. And the vehicle came with a 30 day service warranty, so that was reassuring! We noticed the driver's seat heater didn't work, and the sending unit for the oil needed fixed. We took the vehicle back within the 30 days, and they said they'd take care of it.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

I have been to a number of well known used car lots over...

By MFred74 on 3/18/2012 at 2:57 AM. Helped by Hasko & Jerry.

I have been to a number of well known used car lots over the past few weeks in search of a newer car. A dear friend referred me to Lakeview because of the quality of vehicles and they had also noticed a car that seemed to fit what I was looking for. Apparently my friend is a good judge of my taste becasue I feel in love with the 2005 Acura TL, (which now sits in my driveway) I was greeted by the owner and his then his salesman who answered all my questions and did not hesitate to supply a copy of the car fax when I asked for it. All the other lots I'd been to were very sensitive about letting me see the car fax. But not here thanks for all the help and for saving me money by getting me financed thru the credit union. I love of car and I will be sure to send my friends to see Hasko & Jerry.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

My experience at Lakeview was great. I told them what i...

By DanAndDes on 3/17/2012 at 9:06 PM. Helped by Jerry and Hasko.

My experience at Lakeview was great. I told them what i wanted and what I wanted to pay and they worked with me to get the deal done. The lot is filled with beautiful cars with low miles. worth checking out!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
3   Quality of Work

I was dealt with fairly and did not have any problems. I...

By dtime85 on 11/5/2011 at 3:38 PM. Helped by Scott Bone.

I was dealt with fairly and did not have any problems. I wish I could have purchased my 2006 Cadillac CTS for less money than I paid but It was a fair price and I have only had one problem which was covered by Cadillac. Alex D.

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
1   Friendliness
1   Overall Experience
4   Price

I'll keep it short. When I bought this car, the finance...

By lago on 12/8/2010 at 1:19 AM. Helped by Jerry Munsch (owner).

I'll keep it short. When I bought this car, the finance manager of Lakeview Resale found me a good loan with Chase Bank but he told me the bank needed the sales tax paid in advance as part of the loan. My wife and I thought this was extremely unusual. We were from out of state and sales tax would normally be paid to the New York State DMV. He said it was the banks policy and they would send me check payable to the NYS DMV. 10 days later I contacted Chase Bank and they said this has never been their policy and they knew nothing about it. The bank's fraud division assisted me and Lakeview Resale refunded my "sales tax". Within one week of buying the car, I spent an additional $1800 to replace the electronic control unit and other items. The owner of Lakeview Resale (Jerry) said he would send me a check for $500 for my troubles. They also owed me an extra key. The key can be obtained from the Audi dealer in three days, it took nine weeks. The owner said the check was in the envelope with the key and he apologized for everything. The check was not in the envelope and they will not send it. It took six weeks to get my title from Lakeview Resale. It took so long that my temporary registration expired. The most frustating thing is they told me they had the title but never had time to mail it. Buying a car from from Lakeview Resale Co. was an absolute nightmare. In my 54 years, I have never dealt with a business as fraudulent and deceitful as they are. Buyer beware!

I would not recommend this dealer.