Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.7  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great car, great deal

By Momof2 on 1/16/2019 at 4:30 PM. Helped by Jeff Jones.

I know dealerships are in business to make money, but I always want to feel like I got a good deal. At Lambert, I feel that I did. I showed up unannounced, gave a quick run-down of what I was looking for, and they did better than I hoped. I got a newer car than expected, with all the features I wanted, within my price range. The interest rate was lower than they originally quoted also. The technology on the signing desk was very cool! I would shop here again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By MattLowe on 1/11/2019 at 5:23 PM. Helped by Dave Siemon.

I have been looking for a specific vehicle for months . I found one that you had & worked with Dave Siemon for a couple weeks before I was able to drive from Columbus. Once I got there . Test drove the vehicle & put together a deal with Dave

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy!!!!!!

By serafina51 on 1/10/2019 at 3:59 PM. Helped by Jeff.

Great People - Easy to deal with - No hidden Prices like other dealerships - Knowledgeable on their vehicles - Fair trade-in - Have bought several cars from them and will continue to!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Trade in and purchase completed in a few hours

By keyboardken on 1/10/2019 at 1:37 AM. Helped by Will Spencer and Gabe in Financing.

Test drove and Enclave at Lambert on a Thursday, Test drove another one at another dealer on Friday. Called Lambert back and told them I would like to take another look at the one I drove on Thursday. Got there in about an hour and the Enclave was waiting right out front. I worked with Will Spencer and got a fair deal on my trade in. Told him I would pay cash but I wouldn't be able to get back with a check for about a week. No Problem. I got my plates transferred, a car wash, my trial OnStar and Sirius XM set up and I was on my way in a couple hours. The car is great and I feel I got a good price so I'm happy all the way around.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

2017 Buick LaCrosse

By Catera on 1/9/2019 at 5:05 PM. Helped by Pat Kassinger.

Very nice car, salesman greeted us within minutes. The process moved along quickly. No negative surprises. Thanks to all involed. I will be back to replace my other car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Hois on 1/7/2019 at 8:53 PM. Helped by Gerald Ariyam.

Lambert has great service and great prices. This is the third auto I have purchased from Lambert and I have always had a good experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Happy camper on 12/25/2018 at 1:27 PM. Helped by Will Spencer.

We felt like like the salesman wanted to help us find something we would be happy with long term. So far, we are very happy with this purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Flat tire.

By Lynn6363 on 12/28/2018 at 5:51 PM. Helped by Joshua Straight.

Service department repaired my flat tire quickly and efficiently. They were very busy. I did not have an appointment, but they found a way to fit me in. Very grateful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Beyond Expectation!

By Deesimon on 12/25/2018 at 11:22 PM. Helped by Garret and Matt.

I was blown away by the staff here. This was the best car buying experience I have had. Very helpful and making sure you get exactly what you need. Look forward to purchasing another vehicle from here.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Very good

By Zeke5145 on 12/22/2018 at 11:09 PM. Helped by Bob Leone.

Worked quickly to make a long process relatively painless Bob Leone is a nice salesman and tries to accommodate and never pushy which can be a huge turnoff when buying a car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second purchase with Mitch at Lambert!

By Sherri on 12/17/2018 at 7:13 PM. Helped by Mitch.

We purchased our first Buick with Mitch in July 2016. When it was time to purchase a second Buick, we made sure to come back to see Mitch at Lambert again. Couldn't have gone smoother. We'll definitely be back again for our next one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another Great Experience

By Satisfied Customer on 12/11/2018 at 5:18 PM. Helped by Brian Steinlacher.

Great service and a good deal. 4th Purchase from Lambert. Sales staff was knowledgeable and friendly. Good experience.We will be back for the next one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Continuing Stellar Service

By DairyDame on 12/11/2018 at 5:26 PM. Helped by I don't have one particular staffer to recognize. All are exceptional..

My late husband found our second Yukon at Lambert. When he told me about his experience with their service, I found what he told me hard to believe. When he passed, I not only found the service amazing, I found the staff to also be head and ahoulders above the rest. I even received condolences from those who fondly remembered him and his dog! That great dedication to service has continued over the years. A especially warm thanks and best wishes for a great New Year to one and all.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great deal great place!

By Eddie3285 on 12/9/2018 at 8:37 PM. Helped by Jon Sodona.

No sales pitch no pressure. Jon Sodona is truly one of the most honest sales men I have ever worked with. I will definitely be back and would recommend Lambert to anyone. Ask for Jon you won't be sorry.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Stress free and it was a positive experience

By Jgaffney on 12/1/2018 at 10:09 PM. Helped by John Sdono.

I have purchased Fords for the last 20 years, Lambert Buick was highly recommended to me by several co-workers. I met John Sdono who handled my sales and he was very professional and made my experience buying a vehicle a stress free, positive experience. I plan on purchasing another GMC for my wife in 2019.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best truck buying experience ever!!!

By RTSCpapa on 12/3/2018 at 11:22 PM. Helped by Jeff Jones.

From the first phone call to driving off the lot, the total staff was first class. Jeff had the truck he said he had. Had the truck pulled up to look at, and test drive. The knowledge of features was impressive. I believe he worked the numbers as far as he could to close the deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional,friendly easy experience.

By Lukeypower boy on 11/26/2018 at 4:55 PM. Helped by John Sdono.

I would always recommend Lambert GMC to all my friends and family nothing more that I can say great team work. Nothing more to say.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Goose on 11/18/2018 at 10:48 PM. Helped by Nathaniel.

Nathaniel was a great saleman. Great prices and very polite people. Had a good experience and wasn't pressured like other dealers. I will buy my next vehicle here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great selection! Great Staff! Great Experience

By weiert on 11/15/2018 at 10:52 AM. Helped by John Marsillo, Joachim and Caleb... and Alyssa ( she’s a robot).

I had been looking all over northwest Ohio for a special edition Terrain and finally found it at Lambert. The staff did a great job in answering all my questions and getting me quickly and painlessly into it. Thanks guys!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By gooseandgill on 11/12/2018 at 5:21 PM. Helped by Jeff Jones and Garrett.

We had been to numerous dealerships before meeting Jeff at Lambert. What a great experience. He didn't try to sell us a more expensive car, he understood our budge,t and was able to work with us to find the perfect vehichle! What a great experience. Thank you for making the process so easy! We will be repeat customers!

I would recommend this dealer.