Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great cutomer service

By mary123 on 9/24/2018 at 11:43 PM. Helped by Dave Siemon.

We recently purchased a used vehicle at Lambert Buick GMC. From our first phone call to the actual purchase of the vehicle, we received excellent service. Our salesman was friendly, knowledgeable, and very helpful. We were happy with the vehicle, the customer service, and fair price. We recommend this dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Oil change

By bj73 on 9/18/2018 at 7:10 PM. Helped by Don’t recall.

Checked tires etc when did oil change which gives me confidence when on the road. Completed the work in a short amount of time and washed the car. Did forget to reset the “% oil left til need change” though, which I reset

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

easy no pressure nice envirment

By butchm on 9/10/2018 at 8:17 PM. Helped by Gerald.

The salesman was there for me.He didn't try to push me into buying what he wanted to buy ,but what i wanted to buy.Super nice guy..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very knowledgeable staff.

By GMC Denali on 9/4/2018 at 9:46 AM. Helped by John Sodono mostly.

The Lambert staff we're interested in answering all my questions and were very knowledgeable. The staff had everything ready to go in a very timely manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Tim_S on 8/29/2018 at 3:54 PM. Helped by Bob.

I was very satisfied with my experience. I feel I got a great deal on a 2016 Chevy Equinox, and did not have to play games with the salesperson/dealership. Bob, my salesman was very professional, and not at all pushy. I would recommend Lambert, and will keep them in consideration the next time I need a car.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
2   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service

By wonderful me on 8/20/2018 at 9:51 PM. Helped by sam.

ok was a nice experience with my free oil and filter with tire rotation. Have a nice day week month and year; lease on our Buick LaCrosse will be up soon hope we can get a good deal on a new something.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent buying experience

By MPlummer on 8/14/2018 at 3:27 PM. Helped by Emil in service is very good..

Mike was very helpful in guiding the purchase decision based on my needs. Mike Wozniak is a very professional salesman and would refer him to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional dealership from start to finish

By Payitforward on 8/10/2018 at 12:17 AM. Helped by Matt, Michael, Gabe.

Car was ready for test drive, personnel were all professional, deal was favorable to all parties. We’ll be recommending to friends and family. Service negotiated at closing was performed in a timely manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By Kimiann007 on 8/9/2018 at 12:27 AM. Helped by Mike Wozniak.

It was a very awesome and easy experience! Mike Wozniak made it so easy to buy a new car. I will definitely refer friends and family and go back myself in the future!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Went in looking for a SUV, found a SUV, bought a SUV

By Bob & Reen on 8/1/2018 at 11:39 PM. Helped by Primarily worked with Jeff Jones (sales rep), other staff on sales floor friendly and helpful.

Never been to this dealership before Sales rep (Jeff) introduced himself and suggested we get in different vehicles We looked at Terrain but like Acadia better (little larger) Jeff showed us a floor model and we gave it a test drive Jeff worked up some pricing and trade in value and we accepted the deal We really don't buy a new vehicle that often (8-10 years) Sales approach was relaxed, straight forward and appreciated We are very happy with our new Acadia

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
4   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

I am very pleased with my Buick

By Lani on 7/31/2018 at 4:38 PM. Helped by Nate Wisor, Joaquin Herrera.

Nate did an exceptional job in matching me with the best available used car. I am very happy with my 2015 Buick LaCrosse. The ride is great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Could not have any smoother

By Jeri on 7/25/2018 at 7:50 PM. Helped by Jeff.

From start to finish could not have been better. Was feeling ill day of purchase and everything was smooth sailing. Thank you so much. Very appreciative.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience start to finish

By Gmc on 7/21/2018 at 1:23 PM. Helped by Jeff Jones and Finance.

Jeff Jones helped me on my first day just looking. I came back a few days later and made an appointment with him with plans to purchase a similar vehicle. He is very personable and was very willing to answer any questions I had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Feedback

By Brandon evans on 7/10/2018 at 11:57 PM. Helped by Will.

Just wanted to thanks Will from lambert GMC in cuyahoga falls. For the time he spent with me and my fiancée. He’s very knowledgeable and knows how to work with people. I will definitely recommend this place !!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Very professional. Very personal service.

By SAILRACER on 7/10/2018 at 2:54 AM. Helped by John Sdona.

My sales rep did everything I asked of him to select the truck I finally leased. My trade was fairly priced. I recommend this dealer. Although the dealer is a 45 minute drive for me, I suggest a visit for you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lease of Buick Encore

By MOJO22 on 7/9/2018 at 8:16 PM. Helped by John.

Best dealership to work with. Very easy and the whole process of the test drive, lease, and signing of papers was quick and efficient. John in sales was great as was everyone else in the process. Went to three other dealerships to look at other options - it was a waste of time. None compared to Lambert Buick GMC. Will recommend the dealership to anyone I know.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Airbag

By Taylor718 on 7/3/2018 at 5:26 PM. Helped by Forget their names, but very friendly!.

Got a call to come in so they could update my airbags for me. Went in and they did it completely free! Also noticed they washed my car for me as well. Very friendly- offered my husband and I cookies and drinks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We always return to buy my car.

By Toni on 7/2/2018 at 7:19 PM. Helped by Will.

We are 100% satisfied with all staff at Lambert. We will be back the next time we need a car.everyone is helpful and friendly.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent

By chuckshields on 6/18/2018 at 8:57 PM. Helped by Mike in finance and Mike Wozniak in sales.

It was a very comfortable and stress free experience. The salesman Mike Wozniak and Mike in finance were very cordial and even though I'm from Germantown, Ohio I would definitely recommend Lambert.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honestly I could not be happier

By larry1327 on 6/20/2018 at 11:01 PM. Helped by Dave Siemon. Michel Craig.

Everyone I came in contact with was great. This is the fourth vehicle I’ve bought from Lambert and each time the buying experience went well. Could not be happier

I would recommend this dealer.