Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.6  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent sales experience

By Matt on 7/11/2017 at 12:24 PM. Helped by Tom Zukowski.

Even though I was buying a used vehicle I felt I was being treated as if I was buying the most expensive new vehicle they had. Outstanding experience start to finish.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great Experience!

By RovingAimlessly on 7/7/2017 at 1:13 AM. Helped by Rob, Dylan and Tony.

This was my first time shopping for a Land Rover so I didn't know what to expect. My wife and I were given a warm welcome right away that actually felt genuine. Everyone we met at the dealership was very nice. By the time we left we truly felt like we were family. There was a good selection of vehicles on the lot to choose from and the staff was knowledgeable. A few of them actually drive the vehicle we were interested in and shared their personal experiences about it with us. Overall, a great experience and our best car buying experience to date.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So excited!

By Jdebaise on 6/20/2017 at 1:58 AM. Helped by Dylan, Tony.

What a great experience I had. Dylan quickly identified what I wanted- features, price and overall design. I love my new car!!! It was a quick and easy process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recent CPO purchase experience

By Jeffrey S. on 5/7/2017 at 10:02 AM. Helped by Adrienne, Tony.

Adrienne Leader, senior sales representative at LRFV, expertly handled all details of my recent purchase of a Land Rover CPO. I was treated with courtesy, respect, and above all, honesty. The entire transaction occurred over a few emails and two brief visits to the dealership--that's how simple it was! I left knowing that I was in a vehicle that will serve me for several years to come, and when it needs servicing, that the only place I will take it to is LRFV.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly staff. Amazing vehicle !

By Jules on 5/6/2017 at 9:20 PM. Helped by Adrienne Leader, Sales Dylan, GM.

We were greeted by friendly staff and had a well rounded introduction to the vehicle we were interested in. Adrienne was great to work with. All of our questions were answered with detail. We left feeling very positive about our choice. Would definitely recommend Land Rover Farmington Valley!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

quick & efficient

By sam on 12/13/2016 at 11:22 PM. Helped by Don Connolly.

Scheduled the one year service for my vehicle ..very quick & efficient services .. vehicle was returned in immaculate condition.. very impressed with the attention to detail.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Range Rover Sport.

By Beans on 11/1/2016 at 9:11 PM. Helped by Adrienne Leader, Sales. Michael Anderson, Specialist..

Great experience in buying a new car. This is the third car in 10 years and the experience has always been great from beginning to end. This time I looked for almost a year at different models and cars and they always were patient and helpful. Last, once I decided on a vehicle the negotiations were fair and the final pick up of car was great. Had a separate person who was totally familiar with all the features do run thru of new car instead of salesman. Would definitely recommend buying your car at this dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect !!!!! Land Rover Range Rover Purchase !!!!!

By Rover Canton on 10/28/2016 at 11:16 PM. Helped by Don sales Don Service Joe GM.

These guys were great !!!! Don Douglas and Joe Ferreira were the best guys, I have dealt with in the past 20 years of buying high end car/trucks !!! Don't hesitate to give them a chance you won't be disappointed. They were very professional and easy to deal with can't wait to purchase another truck with them again.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great Experience

By RubyRed on 9/16/2016 at 2:09 AM. Helped by Don, Tony, & Mike.

Everyone that assisted made me feel as though I was their only client. When I arrived to pick up my new vehicle, all the paperwork was in order and ready to go. My car buying experience went smoothly, and the staff was very accommodating.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Pre-owned purchase at Land Rover Canton CT

By Trojan88 on 8/31/2016 at 6:04 PM. Helped by Adrienne Leaders (Sales), Mike (Encore Specialist).

Adrienne Leader is a pleasure to work with, she's extremely knowledgeable, and patient in a sales capacity (not always the situation). Mike, the Encore Specialist, was very helpful with the technology of the vehicle we purchased. It was a great buying experience!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and friendly - no hassle!

By Carolblier on 8/26/2016 at 8:27 PM. Helped by Dom.

We came in the door it was very close to closing time and Dom made us feel welcome and he understood exactly what we were looking for. The specials they had for the month of August were amazing. Couldn't find a better deal anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

"Great buying experience"

By Dtundra on 8/21/2016 at 11:42 AM. Helped by Tom Zukowski, Joe Ferreira.

Tom Zukowski (salesman) was a pleasure to deal with from the first phone call, got me in my new vehicle in just a few short hours! Joe Ferreira (centre manager) went above and beyond in making this buying experience enjoyable!! Thanks guys! I'd recommend this dealership to anyone! Sincerely Doug B

I would recommend this dealer.

Overall Rating

3.4  

3   Customer Service
5   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

Excellent Sales Experience Part 2 - not so much

By Jim on 8/9/2016 at 5:15 PM. Helped by Finance, Front desk, driver, tech who taught me about the car.

I was very pleased with the sales service I received from Tom when purchasing a new LR4, and wrote a stunning review to reflect that. However, when following-up on a promise he made during the sales process, I was met with a non-plussed shoulder shrug and a blind transfer to service. When service told me he was wrong to make that claim, I got him on the phone again, and again, the response was to transfer me to service. I'd hoped that customer satisfaction was as important as closing the sale. Apparently not.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic dealership!!

By Paulamg86 on 8/8/2016 at 10:16 PM. Helped by Tom Zukowski in sales and Mike in support were amazing! Highly recommend working with these guys..

What a wonderful experience!! Everyone was so very helpful and knowledgeable. The entire staff made the buying experience a true pleasure. Love my new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!!

By Jeff64 on 8/5/2016 at 12:53 PM. Helped by Tom Zukowski.

My wife and I had great experience at Land Rover Farmington Valley. We owned a Range Rover Evoque and were interested in the Range Rover Sport. We were very happy with the Evoque but were looking at the Sport because of it's size, but really did not think that we would be buying. I spoke with Tom Zukowski over the phone and then decided that we would at least drive there and look at what they had for pre-owned Sports. When we arrived we waked around their lot looking at vehicles. After walking around for a bit we met with Tom. Tom was a very nice guy and most importantly was not pushy when it came to the vehicles. We explained that we were curious but really not in the market at the time but looking for the future. What we did not know going in was our future was now. Tom showed us a few vehicles that interested us so we took one for a test drive. We loved the vehicle. My wife and I spoke with Tom and he said that he could help us get into the vehicle. After a short time Tom had worked it out enabling us to purchase the Range Rover Sport HSE. I was amazed on how he was able to accommodate all of our concerns. He got us a good price on our trade, above market and gave us a great price on our new vehicle. In addition to purchasing the vehicle, Tom maneuvered through the paperwork and we drove it home within an hour. I would say that Tom and Farmington Valley kept us as the customer first and the sale second. We are from a different state than this dealer location but will return here for services and sales. Farmington provided us with a loaner vehicle, brand new, 52 miles on it when we brought the vehicle back for a promised service. I have purchased many vehicles through out my lifetime and this was a GREAT experience and we received GREAT service. Thank you Tom and Farmington Valley.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Land Rover Discovery

By PiNiki on 7/29/2016 at 1:12 AM. Helped by Don Douglas, Mike Anderson.

This was the 3rd car I was looking at after the Audi Q5 and Acura RDX. I spoke with Don and explained to him what I wanted in my next car. Don just took all info from me and said he will get back to me shortly after doing some research. I gave this dealership 5 stars for a reason, Don was prompt in getting back to me with exactly what I was looking for within my budget. We scheduled a time for me and my wife to go down there and test drive the car. We liked the Land Rover Discovery and rest was just some paperwork formality. Don even came to pick me up from work later in the day so I could sign all paperwork and take delivery of the car. Now after all this was time to meet with Mike who patiently went over all the details of the car with me and has also offered to come over to our house so he could show my wife all functionality of the car - WOW!!!! Great job at keeping your customers happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Quality of Work

Interesting experience

By kjohnson on 7/24/2016 at 2:31 AM. Helped by Tom, Zukowski, Joe Ferreira.

I had a great experience thanks to Tom Zukowski Sales Guide over at Land Rover Farmington Valley. If you're looking for someone who is a class act through and through go see Tom. He has good instincts, knows the car business, non-pushy, easy going attitude made it a seamless transaction. I initially had mixed feelings about my purchase because I wanted to make sure I was getting the best value but Tom was very patient, took all my concerns seriously and if he didn't know an answer to something he didn't fake it, he researched it and made sure I got accurate information. He seems like the type of guy that although you don't know him personally, you feel like you've known him for years. Someone you can trust. Do yourself a favor, if you're looking for a Land Rover go see Tom. You'll be in good hands. I also wanted to thank Joe Ferreira, the general manager again for getting me a Tier 1 interest rate on my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying My Subaru

By SarahShea on 7/18/2016 at 9:17 PM. Helped by Joseph Ferreira.

Land Rover made buying a car simple and enjoyable. Joseph Ferreira especially helped with the process. I would highly recommend them for any car assistance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Went very smoothly. Great team.

By Rganiats on 6/1/2016 at 12:19 PM. Helped by Adrienne. Tony. Michael..

Great experience with a good group of people. Best experience I have had purchasing a car. I would recommend the dealership to anyone looking to purchase a Land Rover.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

First class service

By AdamS on 5/24/2016 at 5:18 PM. Helped by Ron Gengras.

Land Rover of Farmington Calley always takes great care of me. I trust them to do their very best to make my driving experience exceptional.

I would recommend this dealer.