Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Rapport with sales.

By No expectations on 8/12/2018 at 7:09 PM. Helped by Josh , Jason.

I called many times to keep updates on the I-Pace. When I called to get the latest on the I-Pace I was told it just left and they took 7 orders. I could catch the car in Chandler. I decided why would I chase the car to Chandler then come back and do business with them. Thanks Josh for the heads up. Don't think sales is there for the customer.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Sales Experience.

By TonnyG on 9/19/2016 at 7:16 PM. Helped by Brad Burnham.

I have used Brad Burnham as my sales rep for many years now and he came thru again with my latest purchase. Brad listens to your needs and he do what he can do get you a deal that will work for you. Again very happy customer and I will use Brad again.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

steve handled all my issues quickly and profesionaly took...

By jbruce on 11/21/2012 at 5:20 PM. Helped by steve bilbrey.

steve handled all my issues quickly and profesionaly took care of brakes windshield and service all in one day after i requested it allowing me to get away for the holiday thanks steve

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

I was pretty intimidated having my Jaguar XJ8 towed...

By pnosal on 8/14/2012 at 1:57 AM. Helped by Daryl Jones.

I was pretty intimidated having my Jaguar XJ8 towed there. Here I was a college kid with "just" a 2000 XJ8 in a lot full of brand new XKs, XFs, and a few Bentleys. However, the staff treated me just like a big shot coming into buy a car right off the lot. Daryl listened to what I had to say and what was wrong with the car and immediately offered me a free loan vehicle from Avis which helped with the commute all the way from Tempe. My car was seen and repaired the same day at a pretty reasonable price. Daryl also informed me of a few other things that needed replacing, but there was absolutely ZERO pressure to have it done right away. My car had broken down about 10 days previous to this and I brought it to the local Pep Boys, since I was unsure about going to the dealership, and what a hassle it was. It would take them all day just to get a part and replace it. Car was there for about 5-6 days and I was the one to always call to check on it. The guy at Pep Boys also put my car back together wrong which is what caused this service trip. They also probably charged me way too much but oh well live and learn I guess. Needless to say, the rest of my service needs will be done at North Scottsdale Jaguar and hopefully someday I will be one of those big shots coming in to buy a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I have bought so many vehicles in the past and I was...

By kidsinc on 12/19/2011 at 5:30 PM. Helped by John Puma.

I have bought so many vehicles in the past and I was particularly impressed with my salesman John Puma. He made it such a enjoyable experience. He was so sincere and explained everything so well. I felt I could trust him in fact I ended up buying to vehicles from him. I will definitely be back in the future and have him be my salesman again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I have been using the dealership for several years with...

By WAL on 9/5/2011 at 4:52 PM. Helped by Gavin Hill.

I have been using the dealership for several years with my 2007 Jaguar XK for service work. Always a great experience. Recently I purchased a 2011 XK through the fine work of Gavin Hill. Gavin did an outstanding amount of work for me in putting the deal together

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience at Jaguar North Scottsdale was very...

By George Ronquillo on 8/3/2011 at 4:01 PM. Helped by Todd Key.

My experience at Jaguar North Scottsdale was very pleasant and hassel free, My Sales person Mr. Todd Key was a great help. I would definitely recommend Jaguar North Scottsdale to Friends and Family!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Had a great experience at Jaguar - Scottsdale North. Was...

By briandavis on 7/30/2011 at 10:35 PM. Helped by Rob Rossi.

Had a great experience at Jaguar - Scottsdale North. Was absolutley one of the most hassle free, no pressure experiences in car buying that I have had. Previous deals have been with Lexus (above average), Chevrolet (poor of course even though buying a new Vette). Rob Rossi was our salesman, and was very helpful, cordial, and we actually got along great with him. We received a very fair price for our trade in, and also a good price for the car we purchased which was in new condition. Signing the paperwork all the way through to picking up the car was truly hassle free and well laid out. I would strongly recommend this dealer to anyone shopping for a Jaguar or VERY clean pre-owned vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

To tell the truth my husband and I have never enjoyed the...

By BarbaraWatson on 7/30/2011 at 6:12 PM. Helped by Gavin Hill.

To tell the truth my husband and I have never enjoyed the process of car buying. After a car accident we needed to replace my car. We were seriously only starting our search and just happened to spot a beautiful used Jaguar on the sales lot. We were actually on our way to another dealership. We stopped and test drove the car and loved the way it handled the road. We continued our search with a few other car dealerships. Within two days we knew that the Jaguar was the car we wanted to buy. Gavin worked with us in a professional way, he negotiated a great price and made the whole car buying process a positive experience. He was never pushy or assuming, he has a straight forward approach and offers the kind of service one would expect in purchasing a luxury car. Thank-you, Gavin. We are very happy with our new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just bought my third Jag from this dealer. They have...

By danelson on 7/25/2011 at 3:09 AM. Helped by Gavin Hill.

Just bought my third Jag from this dealer. They have always listened to what I needed and put me in just the right vehicle. The experience has been friendly and relaxed. The pricing has been straight-forward. They understand that buying a luxury car should be enjoyed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone at Jaguar North Scottsdale was very friendly and...

By tovan on 7/23/2011 at 3:38 PM. Helped by Gavin Hill.

Everyone at Jaguar North Scottsdale was very friendly and helpful. It was a good experience buying a car from them. They even helped entertain my 5-year old daughter, who did not want to be there!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Gavin contacted me promptly to look at new inventory that...

By drsiegel on 7/20/2011 at 1:57 PM. Helped by Gavin Hill.

Gavin contacted me promptly to look at new inventory that fit my needs. Once we found the car the process was quick and easy....I drove off in my new car in no time at all. Everything promised was definitly delivered!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The dealership has that calm feeling you experience once...

By Spitfire on 7/20/2011 at 1:30 PM. Helped by Irving Goldenberg.

The dealership has that calm feeling you experience once you sit in a Jaguar. It reminded me of the UK 50 years ago. Irving Goldenberg was the Universe's choice to cater to my needs and questions, and minutes after meeting we were sitting in an XF (the car I came to see) and driving away for a delightful test run. On a whim, I asked to sit in the XJ (you know, just as a comparison to the smaller XF); Irving suggested we take it for a spin too. Oh boy! What a car. Needless to say, a week later I drove off the lot in the long wheelbase XJ. (I wanted a red one, which they didn't have - Irving said they had a vehicle in "Botanical Green" and he really liked the color. So I drove out to the dealership again and fell in love at first sight. Love it! Irving was perfectly low key, answered questions and let the car sell itself. Wonderful. It will be hard to go back to a utilitarian Mercedes after this :-) Steve

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

After a bad experience the night before at Infiniti of...

By edhrmh13 on 7/9/2011 at 4:46 AM. Helped by Irving Goldenberg.

After a bad experience the night before at Infiniti of Peoria we were thrilled with our experience at Jaguar North Scottsdale, from the moment we called to check on the car through the process of driving the car off the lot! Extremely professional, no pressure, and a fair price for the car and trade in with no haggling! Very refreshing!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was easy to deal with and both Rob Rossi, our sales...

By wileysee on 7/6/2011 at 5:18 PM. Helped by Rob Rossi.

It was easy to deal with and both Rob Rossi, our sales rep and the sales-manager,Jim McClain. Both were very helpful and knowledgeable. My wife was happy to get back into a Jag after a few years in a BMW. This is her 7th or 8th Jag and I don't think she will ever change again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This was hands-down the most pleasant car buying...

By tempeaz85284 on 7/2/2011 at 10:30 PM. Helped by Todd Key and Gavin Hill.

This was hands-down the most pleasant car buying experience I've had. Todd Key was great to work with -- knowledeable, frendly, not a bit pushy or overbearing. He was more about helping me make a decision that was right for me, rather than trying to push me into buying a car. Even the price negotiation part was easy -- they were transparent about pricing and financing, and I felt that Todd and everyone else I dealt with was honest and straightforward. Overall, I would absolutely recommend Todd, Gavin and the rest of the North Scotts Jag team - top notch all around.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This entire experience has been outstanding! Galvin was...

By maxlazar on 7/1/2011 at 4:59 PM. Helped by Gavin L. Hill.

This entire experience has been outstanding! Galvin was fast in contacting me after a simple internet inquiry, and everything else went great! The entire team at Jaguar North Scottsdale made this car purchase experience hassle-free. What was even more amazing was that we were just looking and didn't intend to buy unless both the car and the deal were outstanding. The fact that we now drive a Jaguar speaks for itself!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Price
5   Quality of Work

Todd Key is the only sales man I will deal with when I...

By lbirling on 6/22/2011 at 7:46 PM. Helped by Todd Key.

Todd Key is the only sales man I will deal with when I purchase a vehicle. Todd has sold me six vehicles and he continues to impress with his level of service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

While searching for a "new" used car I was...

By steven_brain on 6/16/2011 at 10:05 PM. Helped by Gavin Hill.

While searching for a "new" used car I was directed towards Gavin Hill at Jaguar North Scottsdale from an online ad for a Mercedes SLK350. Initial contact was made via both phone/email to ascertain things like the availability of the vehicle, condition, etc. During this time Gavin either answered my questions on the spot, or delivered them within the amount of time promised with no hassles at all. Upon visiting the dealership to test drive I was greated by Gavin, keys in hand and found him to be as friendly and easy to work with in person as he had been via the phone. After the test drive and inspection we went inside to discuss price, where again I found Gavin very friendly and easy to work with and at no time did I feel any pressure, resistance or obligation. After a short back and forth we arrived on a price and bought the vehicle. Overall my experience was nothing but positive and I would happily buy from Gavin and Jaguar North Scottsdale again.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

The experience at Jaguar North Scottsdale was enjoyable,...

By vbrannan on 6/16/2011 at 5:18 AM. Helped by Gavin Hill.

The experience at Jaguar North Scottsdale was enjoyable, and pleasent. Dealership was clean and maintained providing for a comfortable environment. The service was great and helpful.

I would recommend this dealer.