Dealer 2-Year Rating

Overall Rating

2.7 / 5
Customer Service
2.3  
Friendliness
3.3  
Overall Experience
2.3  
Price
3  
Quality of Work
2.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Like Family

By brettjbt on 3/5/2019 at 9:05 PM. Helped by Justin”Goat” Mitchell and Manager Wes Pinson.

Called a spoke with salesman Justin Mitchell “Goat”. Explained my situation of my son, age 19, needed a dependable vehicle. I’m several states away so he needs to do this on his own. My son has a full time job and a paid for trade. We picked out a car and less than two hours later my son had a 2017 car with 22k miles on his own with the payment he needed. Goat and Manager Wes Pinson stayed in touch with me and are walking my son through this unblinded. FIRST TIME BUYER AT 19. Congratulations son and thank you Goat and Wes!!

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
4   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Sales

By Jcobb on 4/7/2018 at 7:53 PM. Helped by Ray.

At the beginning, all went great. We found a nice car, needed some work on the brakes which we only agreed on purchasing the vehicle if that was handled. Ray (our salesman) told us that it wouldn't be an issue. While completing all of the paperwork, I made it very clear multiple times that everything needed to go to my post office, not my physical address. About a month after purchasing the vehicle, I was contacted by the dealership stating all my paperwork had been misplaced and could I come back to the dealership to complete new paperwork. I live about an hour from the dealership but still agreed. When I went back, I mentioned the brakes still being an issues but it was dismissed. A week after that, I contacted them about the temporary tags expiring and again they wanted me to come back to them for new ones which I did not agree on because it wasn't my fault someone lost my paper work. When they came to my job, I mentioned the brakes again and they laughed it off like it was no big deal. I have spent several hundred dollars trying to fix the brakes however, it's something far worse than the brakes. I have yet to receive anything from the bank on my loan and when I did contact them they sent my title and loan info to the wrong address because the dealership gave them the wrong info which has also cost me in late fees because the payment was late. My wife sent them an email regarding all of this several weeks ago and we have yet to hear back from anyone! What a nightmare this has all been.

I would not recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

So Called Used Car Dealer

By BigMac on 8/2/2017 at 8:47 PM. Helped by Dylan Mattingly.

Well, it started off pretty good talking to them about a truck. On day 1 the salesman told me a price they would sell it to me for which was lower than the asking price and I countered with my offer. They said they would see what they could do for me and I never heard back. On the morning of day 2, I called the salesman to see what the status was on my offer. Which I always had to do the calling. He told me he has to talk to his boss and he would call me back but I never heard back. I called him again in the early afternoon and he said to give him till the end of that day and if the truck doesn't sell by then they would accept my offer. Well, at the end of the day I called back and the salesman told me they are going to sell it whole sale for the original asking price. Talk about pissing someone off. I should have known better then to deal with a low budget dealer. Do not deal with these people go somewhere else. xxxx, I bet most of the reviews on here were put on by them.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

satisfied customer

By Jcbdive on 12/31/2016 at 1:46 AM. Helped by Dylan Mattingly, Clay Walls.

Easy, No pressure , Great Staff i Had a good experience and would recommend them to anyone looking for a good deal on a used vehicle!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Completey Shafted and misled.

By shafted416 on 9/3/2016 at 6:20 PM. Helped by Wayne.

I purchased a 2016 Jeep from them promised all bells and whistles, after all said and done, got nothing as promised, when asked about it told too late I already signed paperwork and was basically shafted, contacted Chrysler and told the same thing. Nothing they promised they kept. COULD NOT and WOULD recommend this dealership to anyone. Their word means nothing. Told General Manager would contact about issue, Of course no response.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Good place for a car

By Eagleroy on 7/24/2016 at 3:04 PM.

Found a good deal on a used car. The lot wasn't glamorous, but the trip was worth it. Dylan, our salesperson, was a pleasure to work with and quickly resolved an unforseen problem after the car was deliver. They worked hard to get me favorable terms

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience.

By JHANZEK on 4/4/2016 at 6:40 PM. Helped by Sean A.

The experience was exceptional from the minute we walked through the door. We were interested In the "bogo" program and were very happy with the results. It did not take long for us to pick out two cars that we really liked and the rest of the process was easy and efficient.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

battery

By chiplindaj on 3/29/2016 at 6:42 PM. Helped by ian mack.

I had problems with the battery and the car would not start unless jumped. They replaced the battery and I was on my way promptly

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience buying a new car

By JROST66 on 3/22/2016 at 2:13 AM. Helped by I bought a new car from Aaron ,no one on the list above.

It was refreshing, no pressure , down to earth and a friendly atmosphere dealing with Harbor Nissan. Aaron was my salesman went above and beyond My expectations, he took his time explaining everything to me. Showed me all the features of my car. I would definitely refer Harbor Nissan to my friends and family. Even after a couple weeks went by since I purchased my car,Aaron still calls to make sure everything is good and if I'm still satisfied

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my car

By NEWTNKIM on 3/19/2016 at 8:42 PM. Helped by Michael longo.

Best no hassle shopping experience I have ever had my sales guy is the best Michael longo thank you so much for making this such an easy and quick process

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Harbor Nissan review

By HEATHERORR on 3/9/2016 at 7:19 PM. Helped by Sorry don't remember.

I am Canadian and have a great Nissan dealership that I deal with in Canada. For the past 4 years I have taken my Nissan Rogue to Harbor Nissan for an oil change and check just before we leave for home. Harbor Nissan is always a great experience and polite and quick. Very happy to deal with them while in Florida. Sorry don't remember the names of the people I dealt with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service

By gerardo1409 on 12/28/2015 at 11:46 PM.

Great atmosphere family friendly this is our 3rd vehicle everyone helps go see them you will not be disappointed only place we will ever purchase

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car experience

By MSK1173 on 2/11/2016 at 6:49 PM. Helped by Shea Louis.

The sales person was very helpful and did a great job. Love my new car! Exactly what I was looking for and didn't get a hassle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

awsome experience!

By FRANK01JOHN on 2/10/2016 at 11:35 PM.

Landers is the best, the staff are top notch. I purchased 3 cars here in 2015 and they are top notch. I have shopped BMW, Mercedes Cadillac, Honda etc... I have never been treated as well as I have with this outstanding staff; Job Well Done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The entire team at Landers Auto Sales were all professional.

By bobbymac24 on 1/19/2016 at 6:45 PM. Helped by Steve Landers Jr..

The entire team at Landers Auto Sales were all professional & courteous. Not one time did I feel any "high pressure" sales. The prices were more than fair also. I'd recommend this team to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Landers makes you happy!!

By Susanna on 1/7/2016 at 4:58 AM.

When you buy at Landers in Bryant, you leave with a big smile on your face. James Leigh and Dustin Curtis went out of their way to please us. We are so happy with our pretty truck. It looks and drives like a new one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant buying experience.

By Bigjustinnr on 12/28/2015 at 4:14 AM.

Best place I have found in central Arkansas to buy a used vehicle. Would recommend this dealer to all my friends for there next used vehicle purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy customer

By katrina21 on 12/28/2015 at 4:23 AM. Helped by James Lehigh.

My visit at Landers in Bryant was pleasant and a great success. Dustin worked with me until I was happy with my purchase. I invite anyone to go by and get your next vehicle.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

very awesome experience.

By bottomed out dad on 12/29/2015 at 12:16 AM.

I think this is a great start to a long relationship with a wonderful dealership. They helped me when I thought no one else would. I will back and my family. Thank you for being there for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

costumer service

By madisom on 12/28/2015 at 4:01 AM.

The customer service was amazing. The process was real smoth and fast, I was only there for a short period of time. I would recommend this dealership to anyone.

I would recommend this dealer.