Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worked with me in every way

By Rick 19601962 on 5/7/2019 at 1:47 AM. Helped by Ben Barnes.

Emailed the dealership, got back to me right away. With pictures I took of trade in they worked out a negotiable price over the phone, then went there, worked with me on everything, got the deal done and out the door in an hour and a half, I would call that pretty good service. Thanks Landmark and Ben for helping me out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a good experience

By Mozart,shirl1135 on 3/23/2017 at 6:02 PM. Helped by Bret.

I am usually taken care of the day I call, whether it is for an oil change or another problem. Always very courteous and accommodating.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Overall Experience
4   Price
5   Quality of Work

Things were great

By mynewcar on 2/27/2017 at 2:56 AM. Helped by Brett, Bud, Randy, Bill and I forgot the other's names.

This is a very nice dealership. Everyone is friendly and willing to help and/or answer questions if needed. This makes the sixth vehicle I have bought there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and Easy

By G & K Ramey on 2/26/2017 at 4:51 PM. Helped by Nick Powell.

Nick was great to work with. A great experience with a great dealership, car and salesman. Would recommend to anyone. Thanks Landmark Cadillac. Greg and Karen Ramey

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

ready to make things right.

By loy wrightsman on 2/7/2017 at 6:09 PM. Helped by Bill.

Without an appointment, I cruised into the dealership with an unusual request. I got not just one, but two service reps, who put their heads together and figured out a solution for my problem. They took my car immediately and made the fix, plus washed the car!

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

very good

By car on 1/7/2017 at 5:00 PM. Helped by Nick Powell.

Salesman "Nick" was very nice and very helpful. Showed me the different options on the car. The car was my sons and he bought a new crossover so I bought his 2015..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New owner

By Hue "Too Tall" Douglass on 1/5/2017 at 8:23 PM. Helped by Tiffany Mitchell, Todd Henry.

Tiffany gave me ever opportunity to be satisfied before I made the decision, the staff were very helpful in providing Cadillac service, and your manager worked a deal that proved to be beneficial to both Landmark and myself..

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Equinox to Rav 4

By Rav 4 on 1/3/2017 at 2:12 AM. Helped by David Lane, Todd Henry.

Most friendly dealership and staff I've ever bought. No hassels. I'm loving my 2014 Toyota Rav 4. Yes I would recommend the dealership and sales man David Lane to my friends!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchase of new vehicle

By polaraguy on 12/1/2016 at 10:50 PM. Helped by Nick Powell.

It was a smooth easy transaction. Salesman was excellent. The vehicle we purchased was an XT5 and we are very happy with it. We like all the options it had.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great service dept

By Tman1955 on 11/1/2016 at 12:24 AM. Helped by Bill and Brett they don't get any better.

Best service in Spfld Bill and Brett do a fantastic job on your vehicle every time you bring your vehicle into the service department and their mechanics are top notch Terry Sanderfield

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dead Battery

By XTS Platinum on 10/31/2016 at 9:06 PM. Helped by Nick Powell, Bill, Brent.

One phone call to the dealership (Nick Powell) and a technician was on site in 5 minutes to jump the battery. I drove it to the dealership, where a loaner car was waiting for me. Later in the day when my car was repaired, I picked it up. The next day a I received a follow-up call to see if my car was operating to my satisfaction. This is customer service as it should be!!! Thanks to all of the Landmard staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic

By MikeandJohn on 10/11/2016 at 6:33 PM. Helped by Nick and Bret.

We keep buying cars there because of your staff and service department. You guys are not pushy but very informative and that is appreciated. Keep up the good work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent customer service

By Burlesoc2017 on 10/17/2016 at 1:22 PM. Helped by Ben.

Quick response time to all my questions 200 miles away. Ben was excellent to deal with! Very Friendly and understanding even with the time difference. LOL

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always among friends at this dealership

By Lois Wolff on 10/12/2016 at 7:32 PM. Helped by Bret and Service Mgr.

No matter my concerns I am always greeted by name, taken seriously and accommodated with alternate transportation including point to point drop-off and pick-up. Everyone is always so polite.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

It was pleasant.

By bernard on 10/6/2016 at 1:20 PM. Helped by Randy, Nick, Tim, Todd.

Even though we were dealing past closing hours, everyone was friendly and willing to work with me to come to a price that was reasonable for both parties ,

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

poor customer service

By amd3073 on 7/8/2015 at 8:26 PM. Helped by Bill.

our warranty claim was denied because we were 200 miles over the limit, the only problem is that we contacted them before going over and were told not to worry about it they deal with this all the time and to go ahead and drive it. I will never buy another Cadillac again,

I would not recommend this dealer.