Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

2.4  

3   Customer Service
3   Friendliness
2   Overall Experience
3   Price
1   Quality of Work

Car wash

By Virgycat on 10/22/2019 at 12:34 AM. Helped by Sorry don’t know.

Sorry to say but they did a bad job. They didn’t even touch my tires, I paid $7.00. I was disappointed. Virginia Messier

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

THEY WERE GREAT HAD NO APP. TOOK CARE OF CAR RIGHT AWAY

By salvevice on 10/21/2019 at 10:08 PM.

I TOOK MY CAR IN TO CHECK ON THE AIRBAG RECALL, THE CAR WAS ON THE LIST THEY STATED THEY HAD THE PART AND COULD DO IT RIGHT AWAY.IHAVE TAKEN MY CAR HERE SEVERAL TIMES WITH NO APP. AND THEY HAVE ALWAYS TAKEN CARE OF ME.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Mr.Proeun was great, he met outside at my car.

By deacmitchellmitchell on 10/15/2019 at 8:14 PM.

Thanks to Mr. Proeun, He met at my car, and explain to me what will need to be done, as well as my car was done in record time lest than an hour. Thanks so much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service

By johnp3714 on 10/15/2019 at 1:55 PM.

service was scheduled at my convenience, work was done timely, service staff was courteous, everything done was explained at the end, along with suggestions for future issues to watch for.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

THEY WERE GREAT HAD NO APP. TOOK CARE OF CAR RIGHT AWAY

By salvevice on 10/9/2019 at 10:06 PM.

i took my car in i had a concern for a fuel leak and wanted the car checked out, they took me right away they explained how they would check the entire fuel system for leaks. the checked the fuel system and found no problems.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rep was pleasant and knowledible

By Camry2016 on 10/8/2019 at 9:45 PM. Helped by Can't remember his name.

Nice waiting area, pleasant and informative reps and good service.Explained work to be done,kept me informed if there were any surprises.Great coffee.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent regular service

By hasykes on 9/28/2019 at 5:11 PM.

My 2016 Camry was schedule for a regular service interval at Langway Toyota in Middletown, RI. They performed the required service swiftly an in the time predicted.. Peter also game me an estamte for replacing a cracked windshild, along with recalibrating the lane radar sensor.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Maddy

By Maddie on 9/28/2019 at 1:21 AM.

I brought my Rav 4 in for 60,000 mile checkup. Adam was very helpful in explaining what would be dying the car and was ver professional.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Brought my daughter's 2018 Rav 4 there.

By Joe on 9/26/2019 at 4:12 PM. Helped by Nathan.

I brought my daughter's 2018 Rav 4 there to get the rear hatch replaced because of an accident we picked it up yesterday and now I have to bring it back because the rear wiper is not working and now there is a little ding over the rear wheel and a scratch also that DEFINITELY were not there before. When confronted Nate before we left the dealership about the ding and scratch his response was I don't know what goes on back there. I'm not happy with that response and I will write a letter to Toyota and the insurance commissioner.

I would not recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

Car inspection

By turner02871@aol.com on 9/23/2019 at 12:38 PM.

Exhaust repair performed to meet Rhode Island state inspection. Repair required additional parts delay due to age of vehicle. Langway Toyota explained the parts delay and offered a quick courtesy ride to our Portsmouth home. They returned the next morning for pickup at the dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Plus

By Skyking on 9/24/2019 at 1:16 PM.

I was a little early for my appointment but they took my auto in and started servicing it right away. I was driving away shortly after my scheduled appointment time with all my service requests completed. Always great service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

In for 65,000 mile check-up, oil change, and tire rotation.

By Andrea on 9/20/2019 at 2:54 PM.

Scott was extremely helpful in that he documented the service records in my Toyota Prius warranty manual. A timely process, but he continued as time allowed between assisting other customers. My car was also ready sooner than he expected, which included a complementary car wash.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent care

By RJ on 9/15/2019 at 11:39 AM. Helped by George the driver.

It was a pleasure doing business with Adam Monteiro and George the driver who took me back and forth to Newport. Both men were very professional, helpful and on time with everything. Great experience would highly recommend.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Continued service

By Steve from Portsmouth on 9/3/2019 at 6:16 PM.

Very prompt and timely. The wash a was nice bonus, feels like a new vehicle again. I’ll keep returning for all my vehicle needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

TOYOTA RAVE-ROTATE TIRES

By Shirlgirl9 on 8/30/2019 at 12:48 AM.

THE SERVICE REP WAS VERY NICE AND EXPLAINED WHAT WAS GOING TO BE DONE AND THE TIME IT WOULD BE READY,AND IT DIDNT TAKE ALONG TIME, I WAS VERY PLEASED WITH THE SERVICE

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Reseeding Keys

By Grandpa on 8/25/2019 at 12:30 PM.

Scott P. was our service rep and was very efficient at keeping us informed about what needed to be done and processing our car. All-in-all a decent experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Auto body work

By Alex Hyundai on 8/16/2019 at 9:47 PM. Helped by Nick.

Great job and quick turnaround time. Parts were ordered quickly reducing the time I had to rent another vehicle. car looks great. Car was cleaned and polished like new

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honesty, Integrity, Respect!

By jeanniet on 8/10/2019 at 9:13 PM. Helped by Jay, sales; knowledgeable, humble, kind and extremity helpful!.

Honesty, Integrity, Respect! Those are the virtues that are always very apparent at Langway Toyota whether it's their service or sales department; and of course, leadership comes from the top down! Awesome job, thank you Mr. Langway for your business ethic and example; finally trouble free car shopping that's trustworthy!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellant

By Rleblanc on 8/9/2019 at 12:38 PM.

Couldn’t have been more smooth. Shuttle service is a huge amenity. Scott was a great help and shuttle driver was extremely friendly. Glad to have my car serviced there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fine service

By mythoughts on 8/8/2019 at 1:26 PM.

Service at the dealership is friendly, accommodating, and thorough. Always purchase and service our vehicles here. No pressure tactics at this dealership...just friendly, helpful, respectful treatment.

I would recommend this dealer.