Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.8  
Quality of Work
4.7  
Service
1.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Jeep purchase

By mjval on 9/4/2019 at 3:14 PM. Helped by Paul Angulo.

I recently purchased a new Jeep Cherokee. I would highly recommend working with Paul Angulo. Paul is knowledgeable, honest and patient. He will go the extra mile to help you find the right vehicle at the right price. I am very happy with my purchase and experience at Lansdale Auto Group.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honestly, Integrity & Personal Service

By Happybuyer on 8/25/2019 at 7:42 PM. Helped by Paul Gregon.

We had a horrible three day shopping experience, and traveled to somewhat further locations than we wanted - based upon internet and TV ads. We were so frustrated with the false advertising from these other dealerships - we asked for recommendations from friends and the next day, we wound up buying from Lansdale Chrysler Jeep Fiat - which is less than 10 minutes from our home! Honesty, integrity and incredible personal service were they key factors in our Dealership choice. I have no doubt that I paid a fair price - from a dealership that cares about keeping our business. Paul Gregor and owner Jay Haenh worked tirelessly to make sure we could get the best car - for the best price. Our daughter could not be happier with her new Compass Trail Hawk - and I am thrilled with the safety features and with the dealerships understanding of our specific needs!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Purchase of new Jeep

By Buyer Jamie on 8/20/2019 at 9:53 PM. Helped by Paul Grenon and Jay Haenn.

I recently had the pleasure of working with Paul Grenon and Jay Haenn on the lease of my new Jeep Cherokee. Paul and Jay were both very attentive to my requested vehicle specifics and financial requirements. They made the entire process efficient and seamless for me. I would highly recommend anyone looking for a new or used vehicle to contact Paul Grenon to assist them with the car buying or leasing process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

ALL ABOUT THE CUSTOMER at Lansdale Chrysler Dodge Jeep RAM

By FM3KC1 on 8/15/2019 at 6:13 PM. Helped by Paul Grenon.

Paul Grenon worked with us to find the right car. He was a true advocate for us when working through the details of the deal. We've bought a few cars from Lansdale and Jay Haenn the owner stopped by and personally thanked us for buying from them. When was the last time the owner went out of their way to thank you. Not to often. The process was easy, no pressure and we are very happy with the Pacifica we bought. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME IN EVERY WAY

By rozzie on 7/13/2019 at 4:42 PM. Helped by Doug Simek.

I was looking for a sting-grey jeep cherokee trail hawk elite and found several. After speaking to several dealers I decided to go with Lansdale. There was no hard sell, great communication, and the best price I could find. I drove to pick up the car and they realized they made a miscalculation but stayed true to their offer. I needed to get it registered in New York and they efficiently and promptly took care of that. It was perhaps the best car buying experience I have had and can't speak more highly of this great family owned business. It was worth the drive!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience I've Ever Had

By Mike B on 4/10/2019 at 7:13 PM. Helped by Jay Haenn, Jim Collins.

I had an outstanding experience purchasing my new Jeep. It was, without question, the best car buying experience I've ever had in my life. I spoke with Jay Haenn a few days before visiting the dealership. He asked me what I was looking for and, within a couple days, he delivered everything I asked for and more. At the dealership, I was able to test drive the Jeep with Jim Collins who was also extremely helpful and knowledgeable. He was a down to earth guy that made me feel comfortable and had answers to all of my questions. He also took the time to go over all of the features and make sure I was comfortable with everything before I left with my Jeep. Everyone else that I met at the dealership was great as well. At no point in time did I feel uncomfortable or pressured. I would recommend Jay Haenn, Jim Collins, and Lansdale Chrysler Dodge Jeep Ram to anyone in the market for a vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By mk36 on 3/14/2019 at 9:13 PM. Helped by Paul Angulo.

I found the Jeep I liked online & went in to check it out. Great experience, no hassle or pressure to sell me anything extra! It was a quick & easy transaction. Will definitely recommend them to friends & family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick Transaction Ended Wonderfully

By rp&rp on 2/26/2019 at 2:39 AM. Helped by Paul A. and Jeremy S..

My time at Lansdale Auto Group was short and sweet. I found my vehicle on Autotrader.com. It was advertised as a "certified used" 2017 Jeep Grand Cherokee Limited with 69 original miles on it. Being out of state, I reached out to Lansdale Auto Group to understand the car's history. Paul A. contacted me to explain why this automobile was being sold at the advertised price. I researched his story online, as well as that of Lansdale Auto Group itself, felt confident in what I'd been told, and decided to check both out for myself. I made a verbal agreement over the phone with Paul, traveled from out-of-state to Lansdale Auto Group, test drove the 2017 Jeep Grand Cherokee Limited, found it to be as advertised, finalized the deal, and drove it home that evening. Paul A. and Jeremy S. made this one of the easiest and best vehicle purchases I've ever made. Thank you Lansdale Auto Group!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Terrific experience buying a jeep

By Jeepbuyer on 2/21/2019 at 10:17 PM. Helped by Paul Angulo.

Great experience working with Paul Angulo in sales throughout the buying process. Great follow up and attention to detail. Worked hard to meet our needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What you would hope for in a car sale

By Aly on 12/11/2018 at 1:44 PM. Helped by Jim Collins.

Worked with Jim who was honest, helpful, and funny. We went in knowing what we wanted, and he made the whole process as smooth as possible. He made sure everything was set up and we were happy when we left with our new car. By far the best deal we could find after browsing through several dealerships, and we were impressed start to finish with how they took care of their customers. It's the experience we hoped for in buying a car, but only found with Lansdale Auto Group.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Did not honor inclusion of advertised features

By Mike on 10/20/2018 at 1:54 PM. Helped by David.

Purchased a certified 2016 Jeep Wrangler from Landsale CDJR. Car was advertised to have bluetooth and voice activated navigation but turned out it did not have either (car had all buttons related to bluetooth and voice activated nav, but features did not work). The dealership would not fix the issue unless I paid extra for it.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Down to earth and helpful

By Britatthebeach on 10/15/2018 at 7:20 PM. Helped by Jim Collins.

I worked with Jim and was in and out in a couple of hours. He did a great job making the negotiation as painless as possible - they even mailed my EZPass tag back to me after I left it in my trade-in!

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Jeep Cherokee

By LORI E on 10/7/2018 at 9:15 PM. Helped by Sales and service.

Purchased a 2019 Jeep Cherokee poor performance, stalled, transmission did not shift, had to step on gas to get it to go anywhere. Service department told me “Nothing” wrong with car, learn how to drive the car. “It’s the car”. Took back to Sales was told “ You are not use to the car” There is a Lemon law card in the glove box, go back to Chrysler” by the owner! Would not recommend this car or dealership total rip off and amazes me how they are rated high in customer service.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience

By Happyjeep on 10/4/2018 at 5:08 AM. Helped by DJ and Walt.

I was in a car accident and my car was deemed a total loss. Completely unexpected and not prepared, I found myself having to get a new car in a matter of days! I knew I wanted a Jeep so this was my first stop. DJ changed my life. As a single mother on a tight budget I was overwhelmed with having to suddenly get a car and knew my credit was horrible to be honest. Walt in finance was extremely sweet and never made me feel uncomfortable or embarrassed. DJ had several customers throughout my time there but I never felt abandoned or not as important as any other customer. DJ effortlessly touched all customers and never seemed frazzled or rushed. The atmosphere was very relaxed but professional. I had accompanied a friend over the summer to CarSense and to compare the two experiences would be unjust. Carsense was the twilight zone and there were so many people doing nothing. My friend basically did the research then test drove a few cars without anyone going with us to explain things. Needless to say they did not get either of our business. If you are looking for a car with excellent quality please come here. I am so happy with my car and have nothing but high praise for DJ, Walt and the entire staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very easy, very friendly

By 2015 300S on 9/13/2018 at 3:05 AM. Helped by Paul Grenon.

Very friendly and very easy to deal with. No pressure. Relaxed atmosphere. In and out in less than 2 hours. Very fair deal. Would go back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying my Jeep Compass

By sarahn2011 on 7/25/2018 at 1:09 PM. Helped by Paul Angulo.

I recently bought my Jeep Compass at this dealership with Paul Angulo's assistance. I had a great experience because I felt that Paul was working with me and never pressured me to make a quick decision. He was always helpful, answering my questions and prompt with communication. I will certainly be coming back to this dealership for my future vehicles!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A true pleasure to deal with

By Deentmcc on 7/15/2018 at 7:18 PM. Helped by Paul Angulo.

I have been dealing with Lansdale Chrysler for over twenty years. I have always been treated with the upmost courtesy and respect. We have always dealt with Ed Campbell who has now retired. This time, however, we had the pleasure of dealing with Paul Angulo who also maintains the same courteous and professional manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Turned out to be a great day!

By Dallas123 on 5/31/2018 at 11:53 PM. Helped by Paul Grenon.

I highly recommend this dealership! Staff was friendly and helpful. I knew I wanted a jeep but finding the right one for me was important. Paul G was very helpful and find the right Jeep for me! He explained everything in full detail and did not leave out any information. I felt very comfortable making my purchase. Thanks again for the smooth transition into my Jeep, love it!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Paul G. is a top notch car salesman

By A. Small on 3/24/2018 at 9:50 PM. Helped by Paul G..

Paul G. was absolutely excellent in keeping the lines of communication open during the process of buying my 2016 Jeep Wrangler. He had great follow through and I really appreciate the fact that he didn't stalk me, by calling me too many times or texting me too many times, like other dealers are known to do. Everything with this dealership went perfectly smooth and I really appreciate how organized everything was.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

There's no place like home

By Ray Maxx on 2/27/2018 at 5:01 PM. Helped by Paul Grenon.

I have just purchased my new 2019 Jeep Cherokee 4x4. I have been purchasing new cars from this dealer since 1994. They have been in business for 50 years and I have been buying here for over 25 years. I have always purchased Chryslers from this dealer, and have always had the best experiences. The staff - from the showroom to the service department is knowledgeable, fast, efficient, helpful and knows the product, - and you by name. I looked at many cars in the last weeks but neither the product or the service better than here. That's why I keep coming back. This place is like coming home and "there's no place like home!"

I would recommend this dealer.