Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.6  
Overall Experience
4.5  
Price
4.6  
Quality of Work
4.5  
Service
1.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pre-owned jeep purchase

By Alysa L. on 10/9/2017 at 10:14 PM. Helped by Jim Collins.

I had been looking for a used Grand Cherokee and knew they were slightly more expensive than I hoped for. I found one just under my budget at another location. I worked with Jim Collins and he happily pulled it up next to their jeep that was slightly more expensive. He didn't pressure me, just pulled up the car fax report on both and explained the value that came with the jeep at his location. He was personable, professional, and easy to get in touch with. And at the end of the day I knew I was getting the best vehicle for the money.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best purchase experience ever!

By jdk on 9/30/2017 at 9:51 PM. Helped by Jim Collins.

Jim was the best sales person I've ever done business with. He was so personable, knowledgeable, and good humored with absolutely no pressure. Not only was it a pleasure to do business with him, but it was a pleasure to meet him. I also believe I was given a fair - actually great price - with no effort on my part.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy as pie!

By Denise Taylor on 9/28/2017 at 4:21 PM. Helped by DJ Crilly.

Non-intrusive experience, very pleasant to deal with salesperson who thoroughly understood the vehicle and was able to articulate the highlights in a way that I could grasp easily.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazingly perfect

By Lovelangley on 9/14/2017 at 2:26 AM. Helped by Jimmy Collins.

Jimmy was friendly and accommodating. I walked in expressed my desire and my budget and he helped me build my dream jeep. He didn't push me like previous sales associates at another dealership have done. He had open ears, made me aware of what the dealersip offers and then worked with my budget. He was amazingly perfect. My husband will be in next to buy a RAM!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mini van purchase

By Nancyalonge55 on 9/3/2017 at 7:52 PM. Helped by Jim collins , Jeremy.

Jim Collins was very friendly made you feel like you were his friend and not a customer. Was knowledgeable about every question i asked. He was not aggressive i would highly recommend him to everyone. And Jermey the finance director was also very friendly, explained everything in detail. And he was not agressive. First time I used this dealership and they we're great. I definitely recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Couldn't Be Happier

By r.fletcher on 8/25/2017 at 8:00 PM. Helped by Jim Collins.

My wife and I went to Lansdale Chrysler Jeep when it was time to replace her car and couldn't be happier with how things turned out. She loved the new Compass on her first test drive, and we ended up ordering one with exactly the options we wanted. We took our time deciding exactly what we wanted, explored a couple of options for financing, and compared trade-in vs a cash down payment. Our salesman, Jim Collins, gave us all the information we needed to make each decision along the way, and never with any pressure. We finished the deal and drove our new Jeep home today. The next time any friend or family member is in the market, I wouldn't hesitate in sending them to Jim.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I bought a Jeep Grand Cherokee here in June 2017

By Jason Myres on 8/3/2017 at 2:04 PM. Helped by Jim Collins.

I had a wonderful seamless experience from the time I entered the door until the time I drove off in my new Grand Cherokee - my salesman Jim Collins was professional and extremely helpful and efficient - A+

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant!

By The Chief! on 7/27/2017 at 12:59 AM. Helped by Jim Collins, Walt in finance.

Our whole experience at Lansdale Jeep was relaxing and handled very professionally. We would definitely recommend the dealership and our salesman to our family and friends. Our first time visit left a lasting impression.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Emptynesters on 6/18/2017 at 1:04 AM. Helped by James Collins Jr..

We stopped by just to "check out" a car for our daughter. After her test drive, she loved the car but we only had a couple of hours before we had other obligations, The entire team including our salesperson Jim Collins worked fast and efficiently to get everything together that was needed for us to finalize the deal and we were able to get on the road in exactly the precise time we needed to in order to be at our other meeting. We can't say enough wonderful things about the dealership and the people who work here! Jim made not only ourselves but also our daughter feel comfortable from the very start and set a great tone for the entire process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent vehicle purchasing experience

By skotruth on 5/31/2017 at 2:07 AM. Helped by Paul Angelo, Walter in Finance.

Got a great deal on a new Jeep lease, traded my Dodge Caravan in that I also bought here from Paul 4 years ago. The key factor is that I simply told Paul what I like and dislike about vehicles and he knows what I'm looking for even if I really don't know, as I said this is the second time Paul has helped in this fashion. I expect to keep going to this location for all my cars in the future also the finance on the first loan turned into my family moving all of it's banking to the bank that Walter suggested, love this place.

I would recommend this dealer.

Overall Rating

1.5  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Quality of Work

Poor service experience

By DG on 3/25/2017 at 7:47 PM. Helped by Chris.

Took my 2014 Ram in for service what we expected to be warrantee work on the air suspension, the truck was riding uneven and wouldn't raise or lower. The service rep tells me its not covered by warrantee that it's collision damage, even though we never hit anything - speculation on how it could have occurred in the parking lot or after the snow strom (that I didn't drive in) I call BS. Regardless it still needs to be fixed. We are called stating it's done and ready for pick up on saturday, we head over and turn our rental in, they pull the truck around and head home. When we get home we notice the truck is still uneven, like inches off from side to side, even the brackets are off inches! Call the dealership back to be told they had their guy with 20 years experience work on it for 3 hours, all I can think is, seriously your skilled technician didn't notice the truck is still sitting lopsided? Let alone noticing the brackets are bent/lopsided? Even I can see the difference looking under the truck! Plus you charged me for his time! Needless to say I'm beyond pissed that we need to take more time off for work to get it looked at yet again for something that was "my fault" and then "fixed" once by this "skilled technician"

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and knowledable made for a great experience.

By JVanScoyoc on 3/4/2017 at 10:25 PM. Helped by Jim Collins.

Jim was very well informed on the vehicle and attentive to our interests. His energy was well appreciated and added to my exciting purchasing experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Best experience ever!

By Rcarbrey on 1/11/2017 at 8:10 PM. Helped by Jim Collins, Jermey Sweany.

If anyone is looking into buying a jeep this is the place to go. I had such a great experience! Jim & Jeremy were so helpful, friendly and really went above and beyond to help me get my dream car! Jim was so knowledgeable and helpful during the buying process ( with my million questions) and made my husband and I feel so comfortable! I am so over the moon with my new car,I absolutely love it! I can not thank them enough for the great service and making this such an easy process for us. If you are looking to join the Jeep family & want the best car buying experience go to lansdale jeep and ask for Jim and Jeremy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

buying my jeep

By Marcia on 12/31/2016 at 8:31 PM. Helped by Jum Collins. Was the salesperson..

Our salesman Jim was great. He was friendly knowledgeable and extremely helpful and attentive. He made the whole buying experience easy without any stress. The whole experience was super and my husband and I could not be more pleased with the service and how smoothly it all went from choosing the car through signing the papers to driving off the lot

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dealership Excellence - A Great Experience

By UMP54 on 12/30/2016 at 10:23 PM. Helped by Paul Angulo, Jay Haenn, Chris Dash, Jeff Brown, Matt Haenn.

Just purchased my sixth vehicle at this dealership. Over the years I have always been treated with respect and courtesy, From the time of my first purchase through years of service the dealership has been outstanding. I can't say enough about Paul Angulo who has worked with me through vehicle selection, sales closing, prep and delivery. He has always made sure my needs have been addressed and epitomizes the "customer first" philosophy. The service department is top notch. Service advisors Chris Dash and Jeff Brown are extremely knowledgeable and work closely with an experienced and highly trained group of technicians. I have purchased a lot of cars over the past 20 years and can say I will keep coming back to this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great salesman - Jim Collins

By wildcld on 12/5/2016 at 12:39 AM. Helped by Jim Collins.

From the minute I entered this dealership the employees were great. Jim Collins came up and ask if he could help me, I told him Jay was expecting me and he proceeded to go get him. I ended up being lucky enough to have Jim as my salesman after all. He was a great guy so very helpful, friendly and knowledgeable. With all this technology my head was spinning, Jim took the time to sit with me and go through every button there was in my new Jeep. (there are a lot of them). He gave me his number and told me to give him a call if i needed anything, he was here for me anytime. So when you go to this dealership ask for Jim, you will be getting the best.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick, honest, and convenient

By BlahBlah on 12/2/2016 at 5:44 PM. Helped by Jim Collins.

I didn't feel pressured working with Jim at Landsdale Jeep.. I was given information and realistic pricing and given time to evaluate all of my options. I also have a hectic work schedule and he made himself readily available...even on his day off if needed. Very happy with my experience and new Jeep!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Personalized, Negotiable Experience - Great People!

By Kevin C. on 11/20/2016 at 3:35 PM. Helped by Jay Haeen, Paul Angulo.

The staff at Lansdale Chrysler Jeep is friendly and negotiable which led to a personalized-feel transaction. Jay Haeen and Paul Angulo actively worked with me to arrive at the price I desired for my lease payment. Best part of the whole day was driving my 2016 Grand Cherokee off the lot.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Chris in service Horrible

By TSH on 11/17/2016 at 8:01 PM. Helped by Chris.

This place is the worst they do not care about their customers & have zero accountably if they don't repair your car properly. Thanks for nothing!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Experience at Lansdale Chrysler Jeep

By JJ on 10/5/2016 at 3:31 PM. Helped by Paul Angulo.

I worked with Paul Angulo on the Sale and Jeremy on the finance side. Both were wonderful to deal with and easy to work with

I would recommend this dealer.