Dealer 2-Year Rating

Customer Service
4  
Friendliness
4.1  
Overall Experience
3.9  
Price
4.1  
Quality of Work
4  
Service
2.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

4 Day Jeep Rubicon Service Trial

By Rubicon*100 on 7/19/2019 at 4:23 PM.

Too much to relate here but understand my Service rep; Mr Robbie Hatfield, transformation what could have been a very confusing, uncertain and very expensive outcome over the course of four days into an unexpectedly positive and successful experience regards my wife’s 2017 lifted and tricked out Jeep Rubicon......especially given I was kinda cranky for most of the interaction..........Robbie was able to b the adult, overlook my crankyness and work me thru my stuff and the jeep’s Stuff......grateful for his patience, and service business process knowledge to overcome my ignorance........hope the Leadership of LHMiller 104th knows and appreciates what an outstanding team member they have in Robbie Randy Allison 140 Arthur’s Court Fairplay CO

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Desk

By Quiltingrealtor on 7/19/2019 at 2:16 PM.

Susan O at the service desk is absolutely wonderful! She takes the time to listen to my concerns and makes every attempt to match my service with my calendar. The service desk is very VERY busy, I never felt that Susan was trying to get rid of me so that she can answer the next call. It was very refreshing to actually be listened to.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My hellcat purrs again!

By trumpsfeet on 7/17/2019 at 11:12 PM.

I was really worried about my hellcat making this horrible clicking noise but with the knowledgeable technicians they have they were able to tell me it was a common noise in the braking system where the new paint on the rotors rubs! They cleaned my rotors and my wheels and like magic the noise was gone! I was worried it was going to be some expensive and timely repair but they saved mem so much time, money, and heartache by fixing it right the first time! My hellcat will go there again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jon Campbell is a life saver!

By andrew on 7/17/2019 at 10:29 PM.

Jon Campbell was able to squeeze my vehicle in to be worked on ahead of my appointment due to a major scheduling conflict and was able to get my car in the shop, worked on, and out the door on the same day. Amazing service, I will be sure to bring my Chrysler 200 back again in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best buying experience to date!

By Therese M on 7/8/2019 at 6:20 PM.

This dealership raised the bar! I had the best buying experience ever. Very professional and personal service, super easy, straight-forward, and fast. And I got a great deal! I won't buy a car anywhere else now!

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

John Call - Jeff Low

By sg on 7/8/2019 at 4:30 PM. Helped by Jeff Low.

When I received a call from John from an online inquiry unrelated to his dealership, I was a little stand-off'ish. I was not looking at any vehicles on his website. That said, John explained how and why he was calling. Asked me what I was looking for and he told me that he would be happy to send a few that he has on his lot that line up with what I want. He was not pushy yet informative and took the time to find what I wanted, not only in the vehicle, but also what I wanted from him. He quickly provided the information as promised and then sat back and let me move at my pace without trying to force me to buy a car from him. We reconnected after the weekend and put a deal together in a couple of days. John is "old school" as in he is a down to earth person and has not forgotten that people make deals. Relationships matter. Yes this is a business that tried to maximize profit, but if you go in and are honest with John, he will be honest with you and help find the right car with the cost that fits you. Between working with John Call and Jeff Low - it was a great experience. Are cars expensive? Yes. But the market value was there and the team was kind to us. If you are going to buy a car, I would recommend John Call. Thank you sir. Scott

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership!

By mountaingirl on 6/26/2019 at 7:06 PM. Helped by Lucas Keenan.

We were in the market for a pre-owned vehicle for my teenage son, and were so pleased by the personal service given to our family by the Larry Miller team! They found the perfect car and worked within our budget and our son's preferences. The car was thoroughly detailed (looks brand new!) by the staff, and every step of the buying process was easy and thoroughly explained. We can't thank Brent and his staff enough for a very positive experience, and my son is thrilled with his "new" car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Deal review

By Jandes1269 on 6/25/2019 at 1:42 AM.

John was very friendly and professional and I feel that I received a very good deal on the vehicle I purchased. I would certainly recommend him to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best buying experience

By Rubicon adventures on 6/23/2019 at 10:17 PM.

John is very knowledgeable about the vehicles and was able to answer all of our questions. He worked extremely hard to get us the best price and did not pressure us to buy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest straight forward

By Dalet on 6/22/2019 at 11:47 PM.

John was very knowledgeable and understood exactly what my requirements were and help me get thru any of my concerns or questions. Very happy with my car buying experience with John Call at LHM. He was able to get me to the payment and vehicle I wanted. Nice job

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Very helpfull

By Cjmclemore on 6/22/2019 at 6:37 PM.

Was looking for a new vehicle, Anthony was very helpful, in finding what I was looking for, and working with me to finalize the deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Can’t recommend this place and Dennis enough!

By RJDeStefano on 5/28/2019 at 2:09 PM.

Both my boyfriend and I were pretty much forced into the market due to unfortunate events. But Dennis and his team made it so much less painful! We both came out with amazing brand new vehicles for amazing deals in no time! The dealership itself has a personal sentimental value to me, and the staff was able to keep that alive and accommodate to the best of their ability. I can’t thank Dennis enough for all his help and hard work to make sure we were well taken care of!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

WORST CAR BUYING EXPERIENCE EVER!!!

By mumbles25 on 5/19/2019 at 9:19 AM. Helped by Edgar Sauedo.

This was the worst car buying experience I have ever had!! Was insulted and mislead by sales staff and management. Sales person tried to help me but was not trained very well. I explained to him and both sales manager and finance manager what I wanted and was able to do in buying a jeep. They paid no attention what so ever. Kept coming up with deals I could not afford. I tried to leave several times and was stopped. Sales manager would not give me my keys back. It is very clear they really are not interested in helping customers and selling cars. So think twice about dealing with this dealership!! Chances are things will not turn out well!!!!!

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Jon Campbell is a liar

By Jeepguy393 on 4/16/2019 at 5:25 PM.

Jon Campbell, as many other reviewers have noted, is a liar and a creep. I took my car here for an oil change that I had to wait 2 weeks for an appointment for. Upon waiting 40 minutes in the lobby I was told their computers went down and they didn’t know how to do a manual oil change. This is the worst service department in the Denver metro and has been for years because of one reason - Jon Campbell. He goes out of his way to never apologize, blame the customer, and defend his incompetent and lazy employees. When I called him the next day all he could say was “well you don’t know me personally, I’m a good guy”. Absolute xxxxxxx.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

incompetent

By Luca Pascarella on 4/5/2019 at 4:20 PM.

the most incompetent dealership GM there is. after they kept my truck for 5 WEEKS to find a radio that would be a fit for it they are trying to make me pay the rental expenses. Jon Campbell told me it was going to be 0 cost to me and now i get a bill for 400$ from enterprise? ridiculous. looks like nobody knows how to do their job at that dealership

I would not recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Jeep Owner

By Jeep owner 32 on 3/30/2019 at 5:25 PM.

Our experience with Max was excellent!!! I’m so happy with our purchase, love the Jeep. We will definitely refer family and friends to him. This was our first time at Larry H Miller and couldn’t be happier with the service!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Over the top customer service!

By mayes on 4/2/2019 at 3:31 PM. Helped by Tilo Sayed.

We waited for months for the exact vehicle that we were looking for, with specific features. I called the dealership the day it showed up in my daily search and Matt answered the phone. He really went over the top to help us get this specific vehicle. We live nearly three hours away, which limited our ability to get onto the lot. Again, he worked with us. He answered our numerous questions, guided the process, stayed in contact, facilitated the financing (which was better than our personal credit union offered) and helped us drive away with the vehicle that we had been waiting for. Matt was personable and friendly and made this particular car purchase a wonderful experience for us! Thank you Matt!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By mamills089 on 3/23/2019 at 8:58 PM.

Max Hourieh was a joy to work with and made our car buying process easy and efficient! Highly recommend Max and you’ll leave happy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Evigil on 3/20/2019 at 12:28 AM. Helped by Jeff in finance 5 stars as well.

Hunter was great! He answered and helped us with every question we had plus some. We got a great deal and couldn’t have had a better salesman. Definitely will go back and send everyone we know to get the same experience. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Larry H. Miller Chrysler Dodge Jeep Ram 104th hits a homerun

By Brandon K on 3/6/2019 at 9:10 PM.

So, my wife and I weren't in the market for a new car, but an untimely accident(as if they're ever timely) and a totaled SUV, put us in the market for a new vehicle. After settling on a Jeep Grand Cherokee, and asking around, more than one recommendation from friends and family, brought us to Larry H. Miller on 104th. We could not have had a better experience with the sales people we dealt with. My wife is in sales, and hates over zealous salespeople, but Ira and Max(yes we had 2 salespeople help us) were outstanding. They listened to our needs, and were able to help us identify the right vehicle for us, and most importantly, in a timely manner. The process was so enjoyable, I told several of my co-workers, one of them leased a vehicle with them recently, and another was heading up there to swap out his car for a new Jeep. I've bought a lot of cars in my 40+ years on earth and I've never had this positive of an experience!

I would recommend this dealer.