Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

THANK YOU.

By CHY2142411 on 4/9/2018 at 3:56 AM.

When the original Jeep I had in mind wasn’t at the dealer, Jacob worked with me to find something just as great with awesome payments. Everyone who helped today was friendly and had a great personality. I couldn’t have picked a better dealer to purchase my first brand new Wrangler.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Going beyond

By Bad battery on 4/7/2018 at 3:20 PM. Helped by Brandon Fea.

I never expected to have car problems with a new Jeep that I owned less the 5 days with only 83 miles on it. I could not get ahold of anyone to help, but John my salesman and he came to my work and jumped my car and followed me to garage and made sure I knew what was happening ever step of the way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people

By Terri Whittlesey on 4/4/2018 at 12:55 AM.

Went in not really looking for a new vehicle. After test driving a 2018 Cherokee, the salesman and finance guys did everything to keep the payments where I wanted and I drove away in a brand new Jeep. Will definitely go back there for any future vehicles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall experience

By Michael BROOKS on 3/28/2018 at 12:38 PM.

David Fortner was prepped and ready when we arrived...deal was negotiated and we received the vehicle we wanted. No pressure and no gimmicks. Will be taking my truck in to trade soon.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience EVER

By Cyndi H on 3/24/2018 at 7:06 PM.

Being super nervous about having to buy a car. Cause well, car sales can be high pressure, I went to a tent sale I was invited to by another agent but when I arrived he was busy and that’s when I met Jake R. He was super professional and listened and understood my needs and my wants even my being nervous about the whole thing. He even went Beyond expectations was very patient and had me try a car I didn’t think I would like (leather seats in az) or be able to even afford!!! It turns out I LOVED the car!! It was a bit out of my price I was looking to spend but he went and made it happen. No messing around no high pressure tactics... Just awesome customer service. Most importantly even after the sale and still to this day he follows up and makes sure that everything is still great. This is very rare and heart warming. He is for sure the best car salesman you could want. No bs, I recommend him to everyone. When it’s time for another car I’ll be returning to him! :)

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Review

By Downsouthjukin on 3/23/2018 at 9:50 PM.

I overpaid for the truck but I'm happy with my purchase. The truck was exactly what I wanted. And one of the guys gave me a cigarette.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change and service

By Shaun on 3/23/2018 at 10:03 PM.

Excellent communication, quick service and easy to work with. Took great care of me and my car. Strongly recommend them for the purchase and service of any vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a pleasure

By Kimberly King- Biddle on 3/21/2018 at 4:12 PM. Helped by And all other departments and service personnel....

Love my journey ! Dealer had a great selection ,new or pre-owned..Service in all departments a pleasure !! Was super easy to buy , do paperwork, and get my vehicle.Thank You,The Biddle family... .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service review

By Maureen on 3/15/2018 at 5:46 PM. Helped by Judd.

Took my car infir 5,000 mile service The people I interacted with were friendly. Service was completely ins timely fashion . I was completely happy with my visit

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Happy Customer

By Andy Lueck on 3/14/2018 at 6:43 PM.

This is the second Jeep Wrangler I purchased from Larry Miller Jeep in Surprise. I initially did not come to this dealership to purchase my Wrangler. I ordered one from Larry Miller Jeep in Avondale which is closer to my house. I went there to pick it up last Friday night and was low-balled on my trade. I called up Larry Millse Miller Jeep in Surprise and spoke with Cody on the phone and he said to come on in. I'm glad I did. They ended up giving me $3,000 more for my trade then the other dealership. We found a Wrangler that was pretty close to what I had ordered. Brandon was my salesman and Cody and Scott were helping him out to make sure the deal was put together right. The General Manager Glen stepped up on my trade to make this deal happen. He did the same about 5 years ago when I bought my 2013 Wrangler from them. The atmosphere at this dealership is the way a dealership should be. You feel good when you walk in and are treated very nicely . They do business the right way, with respect, honesty, integrity, and ethics. I also had a great experience in the finance department. They gave me a great rate were able to get me in and out pretty quickly. I will never go anywhere else again and try to buy a Wrangler. I learned my lesson.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

LHM always come through

By smokie9680 on 3/2/2018 at 10:25 PM. Helped by Micky.

Had to bring my Jeep in multiple times to hunt down the problem I was having and each time Micky in service took care of what ever I needed. Awesome service rep!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By dporche3 on 2/28/2018 at 6:34 PM.

I had to bring my Charger in for service immediately when my headlight went out. Mickey Langer went above and beyond to fix thank you ML. Not only did he fix that issue but checked the entire lighting system to find the fog lights had failed. He ordered the parts and got me back on the road.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy process and comfortable environment

By Thawkeye on 2/26/2018 at 11:57 PM. Helped by Adam Marinaccio 5 stars.

Great staff and service department. Nice selection and options. I went in for service and left with a new car better suited for my needs and wants. Overall surprisingly excellent service. My second satisfied purchase with Larry Miller Dodge. I appreciated the tote bag, but a cooler bag would’ve been even better :’)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding customer service!

By Major123 on 2/24/2018 at 4:49 PM.

This was my first appoint for an oil change and tire rotation with my new Cherokee. I had an appointment I was a tad bit early for but they got me right in and out in no time and went over everything with me. Plus my car was clean and I was out the door in no time. This was during a large appointment time too. They were very attentive to me in my waiting time and had me back in the road in about 35min

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A+++ Car buying experience!

By mlssmyr on 2/20/2018 at 11:17 PM.

My husband and I recently purchased our second Jeep from Larry Miller in Surprise, requesting Jerry as our sales consultant bc he is always a pleasure. Jerry only took moments both purchases to find exactly what we were looking for. He was very knowledgeable and informative throughout our buying experiences. He then goes above and beyond to make sure we are pleased with our new Jeep! Couldn’t be happier.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

would do it again

By Jim Easter on 2/6/2018 at 4:23 PM. Helped by Joel Borja.

We were treated with respect abd dignity. Been owning caravans since they were introduced. this is the worst part of this system. 25 words comeon

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By S & B on 1/29/2018 at 9:46 PM.

Just purchased our 2nd Jeep from Larry H. Miller in Surprise and couldn't be happier with our experience. We were greeted by Cody, who was polite and not pushy at all - we knew what we wanted and he helped us find it. After working with Cody, we were introduced to Jerry Reis, who took care of the rest of the sale. Our Jeep was coming over from another dealership in the valley, so we had a little bit of a wait - Jerry stayed with us the entire time and "talked Jeep" with us. Once our Jeep arrived, he went over everything with us and made sure that we were comfortable with all of the changed features from our last Jeep. Everything about the sale was smooth, and relaxing; we never felt pressured. The following day I needed to drop off the spare key from our previous Jeep at the dealership and as soon as Jerry saw me walk in, he was there to help again! Everyone at Larry H. Miller in Surprise has been nothing but great to us - we would definitely recommend this dealership. Thanks for everything!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Joseph Luque on 1/27/2018 at 6:28 PM. Helped by Levi.

Levi was awesome. He was very professional and friendly. I went for an oil change and my check engine light was on. Levi took care of that issue for me, in the same visit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience I have ever had!

By Golf Caddie Doug on 1/16/2018 at 9:39 PM.

I will only buy from JC. He is excellent to work with. I get a great vehicle at a great price and then get all the support I need to keep my investment in grest shape. I always feel great and never presured. It's customer first at LHM.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service department!!

By vldvirgil on 1/11/2018 at 7:26 PM. Helped by Mickey.

The service department at Larry Miller Dodge Surprise is the best. I would reccommend them to anyone. Prompt, courteous, proffesional, and knowledgeable. Keep up the good work!

I would recommend this dealer.