Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maurice the car guy !!

By Jpadillaa on 10/19/2018 at 11:55 PM.

Maurice knows how to find exactly what you’re looking for !! He’s super passionate about his job and helping others get what what they want. Thank you for the best customer service i have received EVER !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Alex is the best!

By Stef2018 on 10/19/2018 at 3:45 AM.

We had shopped around for several days, visiting several dealerships in our area all leaving us stressed and unsatisfied with the customer service provided by other sales men. For the last and final time we headed home frustrated with our experiences, ready to give up somehow Facebook decided to notify me of one last dealership we should look at which led us to Alex’s Car Lot! I contacted Alex right then and there as one final attempt in purchasing a car. We set an appointment for the next morning. We were greeted as if we were family! I cannot express how pleased we were with the amazing customer service we received from Alex and the entire staff there. We drove off that same day with two 2018 Jeep Renegades with a non running Jeep Cherokee as trade in (seriously had to be towed in) and zero money down! As we all know when financing a car the final step is filling out a TON of dreaded paperwork while your BRAND NEW CAR is sitting outside calling your name making you want to just hurry up and get it finalized but also wanting to make sure you understand exactly what your signing. That’s when we met Sam in finance, he made the last step quick and efficient while making sure he answered any questions we had. We were handed our keys and as we left we had come to the conclusion that the car buying experience that they offer is by far the best in the Phoenix and surrounding areas have to offer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shant you’re the man!

By equintanaaz on 10/9/2018 at 7:17 PM.

Shant, I cannot thank you enough for your service! You’ve helped me get my dream car. Your customer concern is out of the roof. God bless you. I will be back!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shant is THE man!

By Yventually on 9/30/2018 at 7:06 PM.

Shant helped us find and buy our dream Jeep Wrangler. He is the best of the best! Buy from him! Thank you Shant! You rock!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By amymskiles on 9/29/2018 at 3:54 PM.

Our experience at Larry Miller Jeep was delightful! Shant made us comfortable from the start, with extreme knowledge of the vehicle we were interested in. We appreciate the quality of service and respect that was displayed by all who helped us with the process..We would recommend to our friends in the market.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service experience

By Bart on 9/28/2018 at 6:31 PM. Helped by Francisco - service adviser.

Every time I service my Jeep I work with Francisco. He is an expectional service adviser. Always going above and beyond taking care about every little details.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

World Class Experience

By imagalona on 9/27/2018 at 3:59 PM.

Shant is one of the best salesman I've ever dealt with. He was patient, honest, honest, thoughtful, and caring. He purchased lunch for both my husband and myself. He took the time to show how to use all of the features of my new vehicle. Shant was personable and did not rush me to make a decision it was a memerable experience and I would gladly refer friends and family to him. Thank you Shant for a great purchase and a wonderful time spent at the dealership.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

Maurice is Great!

By Lovely Ninez on 9/25/2018 at 9:50 PM.

I didn’t buy a car because of credit issues but Maurice tried really hard to get me into a vehicle. Thank you guys for all your help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding!!!!!

By Erickaro on 9/24/2018 at 10:12 PM.

I went in desperate to hopefully getting a horrible experience the first time buying a car. Shant and the LMH Avondale family took great care of my needs. Instead of walking out with a headache, I walked out the happiest girl alive. Thank you guys! Forever apart of the Larry H. Miller family. ?? Btw, thank you as well for the delish Canes 😜

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The Best Customer Service

By Kydra on 9/11/2018 at 12:03 AM.

I was really satisfied at 1st i didn’t think it was going to happen Then when I was driving off I was truly happy and even after my deal was done, Shan still made sure I was okay with the car God is good All the time Thank you god and thank you Shant

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

Shant

By Jbleach1 on 9/22/2018 at 10:12 PM.

Shant was absolutely the best.I want to thank you guys for lunch and your hospitality! I will definitely recommend friends and family! Thank you again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Vehicle Purchase Experience!

By DJules on 9/18/2018 at 7:56 PM.

I have purchased many vehicles over the years, and my recent purchase with Shant and his team was the best yet. I completed the purchase within 2 1/2 hours. Didn’t deal with the back-n-forth negotiations that tends to be a “typical” part of the car buying experience. I love my Grand Cherokee, and the no-stress experience. Thanks Shant, Ryan and the rest of LHM Jeep Team!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

This visit outstanding

By dove on 9/18/2018 at 6:40 PM.

This last service was very quick and our service rep was very attentive to our needs. Some of our service experiences have not been so satisfying due to the fact that the service had taken much longer than expected and our service rep failed to update us on the progress of our service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Shotski on 9/15/2018 at 6:08 PM.

Great service prompt and complete. Eric was very detailed and professional. Area was clean and an unexpected car wash was a pleasant surprise at the end of the day

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Shant Krikorian is the Best

By imagalona on 9/14/2018 at 7:48 PM.

Shant is one of the best salesman I've ever dealt with. He was patient, honest, honest, thoughtful, and caring. He purchased lunch for both my husband and myself. He took the time to show how to use all of the features of my new vehicle. Shant was personable and did not rush me to make a decision it was a memerable experience and I would gladly refer friends and family to him. Thank you Shant for a great purchase and a wonderful time spent at the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Experience

By JPH on 9/14/2018 at 6:52 PM. Helped by Eric.

Excellent service provided in a personal and professional manor. No surprises. Work to be done was explained and completed in a timely manor. Will recommend to friends and neighbors

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change

By Tankatoy4 on 9/14/2018 at 6:10 PM. Helped by Francisco.

Customer service was excellent and I was kept up to date on my oil change. It’s the second time I been and very pleased with the service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful! Wonderful! Wonderful!

By Maryd295 on 9/10/2018 at 4:53 AM.

We found Terry through a family member. Terry is not just one of the regular salesman you get at other dealerships. Terry is a Genuine, Caring, hard working, and Very organized guy! You ask him a question and he does what he has to, too get us an answer. Terry helped us get our son a car today also and Terry is out on vacation and he even came in today for us on his day off. Who does that! Terry does. He always goes the extra mile to make sure Everything is right and that we are all happy. Terry is not just a salesman, he is very personable and he made us always feel comfortable and like we were already longtime friends. Also Thank you to Heston for working with us and our son, for getting us the best deal possible. We really appreciate it. You guys are Great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, Ensuring,Friendly, and Dedication

By Aj2008ep on 9/9/2018 at 7:12 PM.

The fastest, easiest, and best service I’ve ever experienced at a dealership! We’ve talked to many others before and none have met up to this dealership! The staff are great, non-pushy, and look out for their customers! Especially Alex!!! We definitely have found our dealership! They are truly dedicated to making the customer happy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeep repair

By Screen man on 9/6/2018 at 6:52 PM.

Service rep was very nice and knowledgeable and took good care of us we received our jeep back in a very quick time and was totally satisfied with the work

I would recommend this dealer.