Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.7  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Under-promise and Over-deliver

By Crazy on 2/17/2019 at 9:57 PM. Helped by Joey Myers (Internet Sales).

I was pleased with my purchase and could not be happier with the service I received. The salesman was very enthusiastic about his dealership, and the entire Toyota brand. The financial department worked hard to make sure I got a fair rate, and it turned-out to be better than the rate I had initially agreed upon. Will I be back? You bet ur Bridgestones I will!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By Tcforde721 on 2/14/2019 at 3:55 PM. Helped by Frank.

George Henderson did a great job in finding me the best deal and the biggest bang for my buck, as well as Frank did as well, I was very very happy with my purchase, I will go to larry miller toyota from now on! Very impressed with everything!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Incredible service

By JAI on 2/13/2019 at 10:07 PM.

I had my heart set on a 2019 RAV 4 but was not in my budget. I was introduced to the General Manager Jay and I told him about my situation. He said that they would take care of me not to worry. I was introduced to the Internet sales rep Rick who’s very professional,listens to want you want and really puts fourth an effert. He found me a used 2016 low mileage SUV. To my surprise the color was blizzard pearl, interior beige and loaded just like the RAV 4 that I wanted. It was right in line with my budget. When it came time to sign the dreaded paper work Anthony DeLuca made it painless, fast, explained everything, while we had a few laughs. I received it all on a flash drive. All employess at Larry Miller Toyota were so helpfull and very pleasant. I have been to many dealerships in my life but this one is top notch. Thanks General Manager Jay you have put a great team together. I will be back!t

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect!

By Jrent on 2/13/2019 at 6:45 PM.

I just want to say thanks to Adam and clayton for helping me and my family with a beautiful 2019 TRD Off Road 4runner the truck is a beast!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Ajlively on 2/11/2019 at 11:51 PM.

This dealership was very helpful in helping with my purchase and worked with me very will. Very friendly and knowledgeable as well during the whole process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Greatest place to buy, period!!

By GabrlV on 2/10/2019 at 12:19 AM.

Came in to just look at a truck got a awesome offer from George E Henderson at LarryHMiller Toyota I could not refuse so I went home home with a new truck and a happy face :)

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My Third Highlander

By Maryanne on 2/4/2019 at 12:44 PM.

We love Costco who helped us purchase this vehicle. D.J. Johnson Is our rep and she was welcoming, courteous, more helpful than any car salesperson we’ve ever had. She was thorough, patient, and overall, very caring. She is knowledgeable and experienced and we appreciate her expertise. She didn’t pressure us and did her best to accomplish our purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New vehicle purchase

By Jack51 on 2/3/2019 at 9:13 PM.

Professional, responsive to my desires, low pressure experience. This was our 3rd purchase from Larry Miller Toyota, Peoria. Plan return for our next vehicle purchase .

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Excellent

By AZPeeps on 2/3/2019 at 7:02 PM.

All the people we dealt with at Larry Miller Toyota were friendly, competent, and fair. we felt no pressure and were very happy with the whole experience. Especially enjoyed working with Mark Kerr. He was generous with his time and knowledge.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding!

By Som1234 on 2/3/2019 at 5:02 PM.

Best experience!! Highly recommended anyone to this dealership! Joey was so wonderful! Philip was also extremely helpful! From the moment we walked into the door we were treated with the highest quality of customer service! Thank you to all the staff at Larry H. Miller Toyota Peoria for such a wonderful experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service & love the Avalon

By Tom, Avalon lover on 2/2/2019 at 7:01 PM. Helped by Bailey Estrella.

Bailey Estrella was was fun to deal with & knowledgeable. Good selection of Avalon’s. Found the exterior color and interior that I wanted. Could speed up access to the finance part!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Experience Overall

By Rav4Fan on 2/2/2019 at 4:10 AM. Helped by Michael in Finance.

From first contact on the internet through preview, test drive and finance options, this was an excellent experience. John, my sales agent, was patient and professional. My husband is a long time Larry Miller Toyota fan and he suggested I take a look at the RAV4 before making a final decision on a new SUV. I am very happy that he did! Great care and great dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Tacoma Purchase

By Roger on 2/1/2019 at 6:37 PM.

Had a very professional and efficient experience. Was just beginning the process of buying a new Tacoma. They made me an offer I couldn’t refuse.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best customer seevice

By Wiaamissa on 2/1/2019 at 6:17 PM.

The salesmen were very nice and the knew what they were doing. Did not waste time, everything went fast and smooth. I would highly recommend them to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bailey’s Awesome

By Br390100! on 1/31/2019 at 6:55 PM. Helped by Bailey is the man!!!!.

Bailey is the best at customer service and all around a great sales person! I would highly recommend him to anyone I know and he’s a keeper!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Could Not Diagnose

By WJS on 1/29/2019 at 8:15 PM.

My routine maintenance was handled well, but like my Toyota dealer in Washington they could not find the cause of a troublesome issue my car has after driving long distances at high speed. Waiting for it to get worse is not my preferred strategy for car repairs. Makes me wonder if I should not have bought a RAV 4 hybrid.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of Toyota truck

By TomR105 on 1/29/2019 at 6:24 PM. Helped by DeAndra "DJ" Johnson, Rene.

DJ was my sales lady. She has a multitude of sales experience. I went in with a no nonsense approach and received the same working with DJ and Rene (Finance).

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick, Easy, and Fair!

By K8E on 1/28/2019 at 10:03 PM. Helped by Jay Carly.

I thoroughly enjoyed my experience working with Rick. He was kind, calm, knowledgeable, and honest. He listened to my wants/needs and gave me options within my desired price range. There was no pressure and he went above and beyond to make my experience as painless as possible (with a newborn and injured mother in tow). Tony was quick, funny, and upfront when going over warranty options and gave me a smokin’ deal. I feel so happy to have bought here and will visit in the future when shopping for my next vehicle.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Checked out brakes

By Ctmikeaz on 1/28/2019 at 9:11 PM.

Chris Conger has been our service rep for a long time. We’re very happy with his service and advice. Brought our Camry in to check brakes

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality Service, Fair Pricing, AMAZING Service Advisor

By SadTony on 1/29/2019 at 6:37 AM. Helped by Mike Moore (Service).

I have been going to this dealership for almost two years now. This dealer always tries to pair you with the same advisor which at first I thought was strange. I was paired with Mike Moore (not the movie director). He's an amazing human being, has a fantastic attitude, is very straightforward with you when talking about things needed and recommended for your vehicle. He is always honest with me as far as what I need, and what I don't need to do right now but need to do eventually. It's always clear he has checked my records before talking to me. He knows how often I come in, when I typically get to 5,000 miles, and what services I turned down before to recommend again. He has also been very kind at always making sure he gives me the best price, letting me know about promotions or coupons I sometimes am unaware of. My car has remained in tip-top shape without any issue bringing it to Toyota of Peoria. They guarantee their work and don't at all give you the sleazy/rip-off vibe other service dealers can give. The waiting area is comfortable, there's a nice offering of snacks and beverages, television, reading and internet. I am so happy to have the advisor I was assigned, and so happy to be a customer of a place that leaves me smiling after my visits instead of feeling completely ripped off and taken advantage of.

I would recommend this dealer.