Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.7  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

4.0  

3   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Good dealership, some flaws

By Newcar586 on 12/12/2018 at 3:24 PM. Helped by Bailey.

It was later in the afternoon. Was buying new car and had a trade in. salesman very friendly. Got us great deal that we could work with. We sat in waiting room 45 minutes waiting to be called in to sign papers .then the guy was very friendly and explained everything to us. Then because of new car and all the features, I asked if someone could show us how features worked and he said ok.so he got the guy and at this time it was close or past closing times the guy who came to show us features, asked ME what I wanted to know. How do I know what I need to know about this new car with all the features?? And he didn't seem interested because he seemed eager to leave . I asked him to just show me navigation and he did and asked him the new features and he showed me where the buttons were. So I sensed he was not interested in showing me more and I just said ok and let him go and later had to watch a lot of YouTube videos myself to figure out how my car worked and what buttons did what. So do not go in there when they're close to closing because they want to get out on time and if you go past their closing time then they don't really care to help you and they show it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kept it REAL

By Lillycindy2 on 11/29/2018 at 8:32 PM.

In comparison with my last car buting experience, George Henderson III was the best salesman. I told him I wanted him to be real with me and show me cars that were in my price range and he sure kept his promise. This dalership worked with me and George to get my forever car in my budget. I cant wait to buy my boyfriends car at this dealership when the time comes! If you want a car and you want honesty, guidance, patience?!?, SEE GEORGE HENDERSON III at Larry H. Miller Toyota.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

It’s about the service

By Diane2018 on 11/12/2018 at 3:54 PM.

I wanted an SUV. I checked out Honda CR-V and Subaru Forrster but bought a RAV4 because of Rick Emerson my service advisor or some 15 years- had a Corolla then a Prius. That’s how important service is to me.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Honest, on time, on budget

By Msgtrod on 11/4/2018 at 6:49 PM.

Great dealership! They got me in when I wanted to get in, and were done when they said they would be. I will be back 3 times a year until I sell the car..

I would recommend this dealer.

Overall Rating

4.5  

5   Overall Experience
4   Price

Buying prepared Camry

By Doc on 10/31/2018 at 6:09 PM.

The overall experience was quite pleasant. We purchased from two other dealers in the past ten years and we felt pressured to purchase especially the extended warranty. At this dealer he reason for extended warranty was explained in manner that made it a sensible decision.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Abby082517 on 11/2/2018 at 5:12 PM. Helped by Jason Hallowell.

The man who helped take me in for service was kind , answered some of my questions and guided me to who can help me. Fast and easy process .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

10,000 mile service

By RCTundra on 11/2/2018 at 10:07 PM. Helped by Joe-shuttle.

Timely professional and courteous service. I appreciated the shuttle to be dropped and the car wash. Service adviser Amanda was great and shuttle driver Joe.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Gray on 11/1/2018 at 9:04 PM.

From the time I got out of my car I was welcome by Adam from New York. . He was very friendly and listen to what we were looking for and assisted us on our quest to fine a new vehicle. We really appreciated his friendly service. Also Joe Tatman in finance was very knowledgeable about explaining our options in buying our new car. Our overall experience with this dealership was great.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

30k maintenance

By Paulr on 11/1/2018 at 9:47 PM. Helped by Ron "radio" shuttle driver.

Treated well by rick emerson. Repairs/tires done in timely manner. Shuttle drive ron drove safe and took care of me. Courteous business practices and shop.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

All auto buying should be this easy

By pusscat80 on 11/1/2018 at 7:09 PM. Helped by DeAndra "DJ" Johnson.

Our experience was not only easy and uneventful, but everyone at the dealer ship is friendly and concerned about their customers. D.J. was our Internet sales manager, she was very responsive to my wife's questions and concerns. DJ stayed with my wife and explained EVERY THING too her, so she had a very enjoyable drive home in her new Highlander. I can honestly say this was the most painless visit I have ever made to a car dealer. ONE BIG ATTA BOY to the dealership. And if I owned a business I would try to hire DJ away from this dealership, and take advantage of her customer care capabilities. She is truly an asset for Larry Miller Toyota.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Standard check up, timely, smooth

By Melb1234 on 11/1/2018 at 6:17 PM.

Went in for a standard 20,000 check up, promptly greeted and my car was taken. Left for an hour lunch came back right as my car was being pulled up. Amanda was very friendly and informative. Great experience over all would recommend. Didn't catch the name of the guy who took my car but he was friendly as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZINGLY THOUGHTFUL!

By Trisha W. on 11/1/2018 at 3:05 PM. Helped by Adam.

Everyone was thoughtful to our needs, and went beyond customer satisfaction! Adam Phil and Adam treated us like family. General Manager was also extremely kind!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Effortless

By Tonia barth 59 on 11/1/2018 at 3:05 PM. Helped by Dale bruemmer,.

The staff was very friendly and helpful they were not bushy, we will go there again. This was the most positive easy and effortless experience, thank you for making this a great visit.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service

By Darnoc on 11/1/2018 at 3:22 AM. Helped by Mike moore.

Mike is always professional, courteous and fair. Quality and timeliness of service Was exceptional as usual. Would recommend to others for service and / or parts.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Blargey on 10/31/2018 at 7:39 PM. Helped by Finance and customer leason.

Very helpful, straight forward, and family oriented. A great place to buy a truck. Selection was great. Joey in sales was wonderful to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review of maintenance on 10/ 29

By Sterett,Tobi on 10/30/2018 at 6:28 PM. Helped by I don’t recall names except Rich and Joe..

I like getting a reminder for maintenance and a phone call easily gets an appt that fits my schedule. When I arrived, there were several cars waiting but the staff worked quickly to get us all checked in. I needed a ride home and didn’t have to wait long. When I picked up my car, I was advised of all the work including a recall issue. A very smooth operation with friendly and competent staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By KELMS on 10/31/2018 at 4:41 AM. Helped by Roger Haddad.

Roger in sales and Tony in finance were fantastic to work with! They both made my e perimeter easy going and stress free! I would recommend them to any of my friends and family. Thank you Roger and Tony for helping me get my dream car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great, friendly service.

By Aussygal on 10/16/2018 at 6:09 PM. Helped by Alan.

Alan carefully explained what my car needed and gave me options. The waiting room was comfortable and clean and stocked with coffee and snacks. My car was serviced in a timely fashion.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Costumer satisfactions

By Marlene1 on 10/30/2018 at 11:10 PM.

I’ve bought many cars in my life but this is the first time that I’m truly satisfied with my buying experience.Quin helped us so much and it just took us couple of hours to get to car we wanted. We are very satisfied and we will definitely recommend Quin and Larry Miller Toyota to friends and family. Satisfaction rate 10/10.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ten Years of TOYOTA'riffic Service

By Robyn on 10/30/2018 at 10:48 PM. Helped by Mel & Brenda, shuttle driver extraordinaire(s).

Chris Conger & Rick Emerson have been my service advisors for over 10 years! I trust them. I am on my second Prius and have put over 100,000 miles on each. I honestly believe that with their attention, and recommendations my vehicles are in amazing shape! And I love when I go to drop my car off, Mel and Brenda, the shuttle drivers, are both fantastic!

I would recommend this dealer.