Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience

By Meepmeep on 5/24/2019 at 12:10 AM. Helped by Nanette.

Came late on a Saturday night. Rudy and Nanette were very helpful and made sure everything went well. Rudy even stayed way late after closing time to make sure I was happy with everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Zorisadday Gonzalez

By Zori Gonzalez on 5/23/2019 at 7:07 PM.

I had a great and seamless experience purchasing my 2019 Prius XLE. Simon was very knowledgeable, patient, and friendly. I appreciate his assistance and expertise.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Christopher Bouldin and Maintenance timely and professional

By nicoleslove on 5/23/2019 at 2:42 PM. Helped by Christopher Bouldin.

Chris is very helpful and always timely with appointments and having my vehicle ready. He makes sure to check for any recalls and has them taken care of!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Maintenance service and recall.

By VikingRebel61 on 5/22/2019 at 2:17 PM. Helped by Gary Bui.

Gary was my service advisor. Gary displayed good knowledge and was polite and professional. He explained each of the recall software updates and described what was included in my 20k mile maintenance service. He also updated my customer profile.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Manny Delgado and Dave McDowell Put It Together

By DHXX on 5/22/2019 at 2:27 PM. Helped by Michael Pieruissi.

I have dealt with this Dealership before but this experience was "above and beyond"! Worked a deal acceptable to both parties, efficient paperwork through delivery. True professionals with great respect for my time. Michael Pierluissi in your Finance Department is a true pro also, in and out in 5 minutes. Thank you Guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brandon Robinson

By Mhoran on 5/21/2019 at 6:47 PM.

Brandon is awesome to work with. No pressure very helpful. Will buy again from Brandon. Suggested to my brother and sister in law to go see Brandon and they also liked his approach and purchased from Brandon.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Esteban is Awesome!

By dtaylor on 5/20/2019 at 1:45 AM. Helped by Esteban.

I always feel confident that I will be getting fairly priced, and accurate service for my car. I would never take it anywhere else for service!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Bunch at LHM ABQ

By Pat on 5/19/2019 at 11:20 PM.

Good Job guys and gals... Will definitely keep coming back to this dealership.. Rudy Gomez is a professional and is courteous with great follow up

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Moved My Service from American Toyota

By AF Local on 5/19/2019 at 12:34 AM. Helped by Gary Bui.

Have two Prius and had developed an exceptionally good service relationship with Gary Bui. When he moved from American Toyota, I made the switch and am happier for it. Was able to get both cars in for service exactly when I needed it, was able to transfer my Landcar annual oil change contract and both cars are doing great - one just having successfully returned from a long Arizona road trip. Thanks Gary and team.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Service

By Burlingame on 5/18/2019 at 9:42 PM. Helped by Roberto Canales.

Service representative was very professional, kind and knowledgeable. The service department is well run, very organized for easy, quick service. The waiting area very comfortable with nice snacks.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Did research, then bought the car I wanted. Quick and easy.

By gauntt55 on 5/18/2019 at 4:50 PM.

After researching 2019 4 Runners and with 260,000 miles on my 1999 4Runner (still running great) I decided to make a purchase. I bought new as used car price for recent models is still relatively under depreciated. After looking over the lot, found the 4 Runner with features I wanted, took test drive, and quickly completed the deal. Got "invoice price" (what I expected based on research on Edmunds). Manny was great to work with - got in and out in a few hours. Actually not stressful at all which was somewhat a pleasant surprise. I recommend these guys and I will go back for a Highlander for the wife before too long.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

3rd car bought

By C Wilson on 5/18/2019 at 2:37 PM.

This is the 3rd car we have bought at this dealership. They are always wonderful!! This time they worked with us for a few months getting exactly the car we wanted. I always know they will give us the best price possible. The people working here are top notch from the salesman (Richard Jiron) to the shuttle driver to the service techs. Thanks!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil chance service.

By David on 5/18/2019 at 2:26 PM.

Hi. I took my Highlander for an regular oil change and was very fast and friendly service, meanwhile I wait in the living room drinking a coffee with a popcorn. Thanks LH Miller.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Brittany is great, knowledgeable, and real.

By #nopointyshoes on 5/16/2019 at 11:53 PM. Helped by Brittany and Tony.

To help support my local dealership. Good service and follow up. Brittany was authentic and Will be a great mentor for Tony. Will be back again!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Good Experience

By dggallegos on 5/16/2019 at 2:21 PM. Helped by Rudy Romero and a very nice girl that was in training with Rudy, can't rememeber her name..

I was very pleased at the quick service given to me. I told the Finance person that was assisting me what I could afford and he found me a nice Altima, I am very happy with it.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Really great service!

By Me on 5/16/2019 at 10:44 AM.

Outstanding and timely service each and every time! Great Service team starting from when you walk in the door. I wouldn’t go anywhere else!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2 hours!!!

By wkmiller515 on 5/15/2019 at 2:12 PM.

Big thank you to Brandon and the staff. This is our first Toyota and we were in and out of the door in two hour!!! You were incredible nice and easy to deal with.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent service

By Geoff H on 5/12/2019 at 2:39 PM. Helped by Brittany Martinez.

Brittany has always seen to my needs for service on my vehicle. The technicians have always done excellent work to keep my car running the best it can. Yesterday's service (front brakes and serpentine belt) was done quickly and without a problem. I enjoy working with Brittany and will continue to bring my car to LHM for service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks!

By Cecilia on 5/11/2019 at 6:30 PM. Helped by Todd.

The work that I requested to be done was excellent. They also did a full review of my Rav4 (120,000 miles) with items that were in good condition and others for recommended service. This is helpful, now I can plan. I really appreciate this!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT!!!

By Stormy on 5/9/2019 at 4:26 PM. Helped by Abraham Valencia.

This is our 5th car we have purchased from this dealership. Simon, Abraham and Rodney are great employees, and treat you like family. We will and have referred LHM Toyota Albuquerque to our friends.

I would recommend this dealer.